Account Executive

4 days ago


Rydalmere, New South Wales, Australia IDEXX Full time

About the Role:


We're seeking an experienced Account Manager to join our commercial sales team in Western Sydney. As an Account Manager, you will be responsible for managing and growing our clients' accounts, providing exceptional customer service, and driving sales growth.


Key Responsibilities:



  • Manage and grow client accounts, understanding their veterinary business and diagnostic needs.
  • Successfully inspire clients to adopt and use 'The IDEXX Complete Diagnostic Solution' to raise their standards of care.
  • Develop partnerships with veterinarians, owners, and clinic teams to help grow their business.
  • Sell IDEXX products and services, and help onboard and train veterinary teams on IDEXX diagnostic equipment, services, and technology.
  • Implement new strategies for the benefit of customers, attend trade shows, and maintain and update client information using Salesforce.com.
  • Some overnight travel to regional territory may be required.

Requirements:



  • A strong sales and technical background.
  • An understanding of the veterinary industry is highly regarded but not essential.
  • A proven sales track record and ability to deliver outstanding sales results.
  • Demonstrated record of providing exceptional customer service and responsiveness.
  • Outstanding (or the ability to develop) organisation and territory management skills.
  • Exceptional communication skills and ability to understand and share technical information.
  • Superior relationship building skills to create long-term business opportunities and customer loyalty.
  • Experience selling diagnostic equipment and/or capital equipment is highly regarded.
  • A desire to make a difference to animal health.


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