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Service Confirmation Officer
2 weeks ago
Contract to June 2026 - ASAP start, Southern Suburbs
- NFP that ticks the box for a role with a purpose
- Up to $70k plus super
**Our client**
people2people have partnered with a leading not-for-profit organisation within the mental health and disability sector. Who pride themselves on promoting the community to live active and satisfying lives - achieving their hopes and potential.
**The role**
Reporting to a highly experienced Team Leader, you will be responsible for confirming services for carers accessing support provided by the program within QLD and NSW. Liaising with carers over the phone - you will be confirming the implementation of services, create financial packages and provide high level customer service with every conversation.
**Selection criteria**:
- Previous experience in a contact centre / high volume customer service role
- Strong communication / interpersonal skills
- High level computer literacy skills - MS Office Suite essential
- Qual / experience in a related industry advantageous (mental health, community services, allied health etc)
- High attention to detail, strong time management and organisational skills
- Essential requirements - National police check, Blue & Yellow card, NDIS Code of Conduct or willingness to obtain
**Benefits**
- Working for a leading NFP that is community driven
- Busy varied role, where you will interact with a diverse range of internal and external stakeholders
- Take on a role where you support those who care for our community
- Contract until June 2026
- Strong supportive team and organisational culture
If you are a community focused individual who is looking for a new challenge where your skills and experience are recognised, appreciated and utilised daily, APPLY TODAY - Alternatively, you can contact Leanne Lazarus on (07) 3118 0125 for a confidential discussion.
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Service Confirmation Officer
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Mount Gravatt, Queensland, Australia people2people Full timeContract to June ASAP start, Southern Suburbs NFP that ticks the box for a role with a purpose Up to $70k plus superOur clientpeople2people have partnered with a leading not-for-profit organisation within the mental health and disability sector. Who pride themselves on promoting the community to live active and satisfying lives - achieving their hopes and...
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