Assessment Officer

4 months ago


South Brisbane, Australia Hudson Australia Full time

**Assessment Officer - Claims Management Improvement Project (CMIP)**
**Position**: Assessment Officer
**Position Status**: Temporary (anticipated to run until 31 December 2024, with possible extension)
**Position Type**: Full-time
**Classification**: A04 equivalent
**Location**: Brisbane, West End
**Hourly rate**:$56.52/hour + Super

**Position Purpose**:
Are you an experienced insurance claims professional with a background in building and construction? The Queensland Building and Construction Commission (QBCC) is seeking a dedicated Assessment Officer to join our Claims Management Improvement Project (CMIP). In this pivotal role, you will be responsible for investigating, assessing, and determining claims under the Queensland Home Warranty Scheme. Your expertise will be instrumental in guiding homeowners and service providers through the claims process and ensuring the delivery of rectification services.

**Key Responsibilities**:

- **Claims Investigation & Assessment**: Review and assess insurance claims in line with relevant legislation, insurance policies, and procedures to determine entitlements and approve payments as delegated.
- **Advice & Communication**: Provide expert advice and support to homeowners and service providers on claims assessment and rectification.
- **Project Contribution**: Assist in monitoring, reviewing, and improving the claims approval process and contribute to the Resolution Services Claims Approval Project plan.
- **Stakeholder Engagement**: Maintain effective relationships with stakeholders, including providing high-quality customer service and managing a diverse caseload.

**About Us**:

- **Industry Knowledge**: Demonstrated understanding of the building, construction, and insurance industries.
- **Analytical Skills**: Strong investigative and problem-solving skills, with the ability to prioritize and manage a caseload.
- **Communication Skills**: Proven ability to liaise and maintain effective relationships with various stakeholders, providing clear and informative support.

**Additional Information**:

- Previous experience in claims management within the building and construction or insurance sectors is highly regarded but not mandatory.
- Occasional travel to the Brisbane office and potential overnight stays may be required.
- Compliance with applicable legislation, including the Work Health and Safety Act 2011 (QLD) and the Public Sector Ethics Act 1994, is essential.

**Pre-employment Checks**:
The role requires satisfactory completion of pre-employment checks, including criminal history, financial history, national police checks, and medical assessments. Confidentiality of personal information is assured, and overseas applicants must provide current police clearance.



  • Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    The Principal Assessment Operations Officer is a senior member of the External Assessment Operations Unit. The role is required to provide leadership and tactical support in the coordination, management and delivery of strategically aligned services for External Assessment. A key aspect of this role is the requirement to maintain professional relationships...

  • Assessments Officer

    6 months ago


    Brisbane, Australia Queensland Reconstruction Authority Full time

    **Your contribution to this role will be**: - Liaise with local government applicants to facilitate submissions under the Disaster Recovery Funding (DRFA) arrangements and other forms of funding, including registration of proposal/funding information through QRA's online portal. - Facilitate, collate, and support direct submission and registration of...

  • Assessment Officer

    2 months ago


    Brisbane, Australia Office of the Health Ombudsman Full time

    **In this role you will**: - Triage complaints and notifications to identify and clearly articulate complaint issues, determine risk, priority, and necessary assessment activities. - Issue statutory notices to obtain information necessary to complete comprehensive decision-making principles and maintain comprehensive case file records in accordance with...

  • Assessment Officer

    6 months ago


    Brisbane, Australia Office of the Health Ombudsman Full time

    The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer. - Triage complaints and notifications to identify and clearly articulate complaint issues, determine risk, priority, and necessary...


  • Brisbane, Australia Hudson Australia Full time

    **Looking for a New Career Path? Case Managers with Insurance or Banking Experience - We Want You!** **Assessment Officer** **Claims Management Improvement Project (CMIP)** **Location**: South Brisbane - Fully On-Site **Position Type**: Full-Time, 38 hours per week **Pay**: $58.02 per hour + Superannuation **Start Date**: 10th Jan 2025 **Duration**:...


  • Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    About the role Are you an experienced curriculum leader with a passion who can provide strategic leadership, guidance and support to the team and to Queensland's teachers? Are you outcomes driven, committed to fostering positive working relationships and workplace culture? If so, then this may be the role you are looking for. The full-time, permanent...


  • Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    The Queensland Curriculum and Assessment Authority (QCAA) is a statutory body of the Queensland Government established under the Education (Queensland Curriculum and Assessment Authority) Act 2014. In collaboration with a broad range of stakeholders and partner agencies, the QCAA plays a critical role in the design and delivery of education in...


  • Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    What you will do **In the Principal Project Officer role, you will**: - Lead and participate in teams to develop professional learning and development resources to support the implementation of the QCE - Lead and participate in teams of internal QCAA staff and casual assessors to develop, maintain and improve quality assurance processes for internal...

  • Project Officer

    6 months ago


    Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    About the role The Project Officer, support the managers and principal project officers to deliver the Australian Curriculum professional learning program by: - planning and coordinating the professional learning program, including liaising with other branches (e.g. PD & Events) to communicate requirements, secure bookings and advertise offerings to...


  • Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    What you will do **In the Principal Project Officer role, you will**: - provide expert advice to stakeholders including Managers and Directors in the Curriculum Services Division and the Assessment, Reporting and ICT Division on matters related to external assessment marking and administration - lead teams to develop the suite of materials required for...


  • Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    What you will do **In the Principal Education Officer role, you will**: - lead teams of casual writers and assessors to support the development of curriculum, teaching, learning and assessment products and services - lead teams of casual writers and assessors to quality assure school-devised assessments and school judgements and to develop and mark...


  • Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    What you will do **In the Principal Education Officer role, you will**: - lead teams of casual writers and assessors to support the development of curriculum and teaching, learning and assessment products and services - lead teams of casual writers and assessors to quality assure school-devised assessments and school judgments and to develop and mark...


  • Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    What you will do **In the Principal Project Officer, Kindergarten role, you will**: - lead or participate in project teams to develop advice, resources (including assessment examples), and professional development materials to support implementation of the QKLG - work collaboratively, use research and stakeholder consultation to plan, develop policy advice...


  • Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    What you will do **In the Principal Education Officer role, you will**: - lead teams of casual writers and assessors to support the development of curriculum, teaching, learning and assessment products and services - lead teams of casual writers and assessors to quality assure school-devised assessments and school judgements and to develop and mark external...


  • Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    **In this role, you will**: - lead teams of casual writers and assessors to support the development of curriculum, teaching, learning and assessment products and services - lead teams of casual writers and assessors to quality assure school-devised assessments and school judgements and to develop and mark external assessments - work collaboratively with...

  • Project Officer

    6 months ago


    Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    What you will do In this role, you will be expected to perform any combination of the following responsibilities: - Coordinate and undertake the planning and scheduling of key assessment implementation and marking projects and activities to support testing programs administered by the Authority. - Develop, manage, review and modify data and spreadsheets to...


  • Brisbane, Australia Queensland Rural and Industry Development Authority Full time

    As the Risk Assessment Officer, you will complete desktop property appraisals using a suite of online tools and completing a short report summarising the security and risk position. Key Responsibilities include; - Property inspections - Completing reports noting: - Physical Description - Viability/Eligibility - Management Competence - Valuation. - Liaise...


  • Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    The Queensland Curriculum and Assessment Authority (QCAA) is a statutory body of the Queensland Government established under the Education (Queensland Curriculum and Assessment Authority) Act 2014. In collaboration with a broad range of stakeholders and partner agencies, the QCAA plays a critical role in the design and delivery of education in...


  • Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    The Queensland Curriculum and Assessment Authority (QCAA) is a statutory body of the Queensland Government established under the Education (Queensland Curriculum and Assessment Authority) Act 2014. In collaboration with a broad range of stakeholders and partner agencies, the QCAA plays a critical role in the design and delivery of education in...

  • Project Officer

    6 months ago


    Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    About the role Are you an experienced project officer with a passion who can provide strategic leadership, guidance and support to the team and to Queensland's teachers? Are you outcome driven, committed to fostering positive working relationships and workplace culture? If so, then this may be the role you are looking for. The Project Officer will support...