Field Services Manager

3 weeks ago

Melbourne, Australia NOKIA Full time

**Join us in creating the technology that helps the world act together**

We are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people’s lives and help build the capabilities needed for a more productive, sustainable, and accessible world.

Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

**The team you'll be part of**

The Nokia field services team based out of Melbourne, Victoria. Responsible for managing the day to day operations of the team, engaging with regional subcontractors and local customer representatives. Providing 24/7 maintenance on Nokia customer network infrustructure.

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

**What you will learn and contribute to**
- Accountable for executing operational delivery for Field Services within the Network Operations and Projects delivery scope.
- Main responsibility to ensure operational continuity and smooth execution by implementing proactive delivery management practices.
- Ensures services delivery management based on the Nokia Operations Model, PMI principles and in full alignment with Nokia MoO and applicable BL guidelines.
- Line Management of all field resources, Ensuring OHS and readiness for projects across different business units.
- Operational management and governance of Nokia Subcontractor field services activities

Are you passionate about solving problems?
As part of our team, you will:

- Manage a team of dynamic and driven field and support staff
- provide 24/7 support to field staff deployed across the network
- Work with key stakholders to maintain network performance
- Ensure the ongoing safety and wellbeing of all staff in alignment with Nokia policy

Follow all Nokia Information Security policies and guidelines including ISMS (ISO27001 program)

**Your skills and experience**

You have:

- 10 years experience managing teams in a reactive maintenance environment
- 15 years technical experience operating, building or maintaining mobile network infrustructure
- Technical qualifications in alignment with mobile telecommunications infrustructure

It would be nice if you also had:

- Engineering qualification
- Customer and Stakeholder management experience

**What we offer**

Based in Melbourne, this role will have the ability to work from office and home locations. Travel also required into metro areas for meetings with teams, customers and also regional travel for subcontractor meetings

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

  • Field Service Engineer, Melbourne

    5 days ago

    Melbourne, Victoria, Australia Fish Field Inc Full time

    Smiths Detection, part of Smiths Group, is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security. Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 Brilliant Minds globally contributing for over 40 years at the frontline which enables us to...

  • Field Marketing Associate

    5 days ago

    Melbourne, Victoria, Australia Fish Field Inc Full time

    ```htmlAbout Fluence:Fluence Energy, Inc (Nasdaq:FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products,...

  • Field Marketing Associate

    5 days ago

    Melbourne, Victoria, Australia Fish Field Inc Full time

    ```htmlAbout Fluence: Fluence Energy, Inc.(Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage.With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products,...

  • Field Marketing Associate

    5 days ago

    Melbourne, Victoria, Australia Fish Field Inc Full time

    ```htmlAbout Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products,...

  • Field Engineer 2

    5 days ago

    Melbourne, Victoria, Australia Fish Field Inc Full time

    What success looks like in this role:The Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.Responsibilities and Accountabilities:Provide On-site support to various clients.Provide support for hardware...

  • L2 and Field Engineer

    5 days ago

    Melbourne, Victoria, Australia Fish Field Inc Full time

    Catering to escalations from L1service desk Support multiple customers anddifferent environments Opportunity to learn fromdifferent environments and technologies Our clienta small Managed Service Provider catering to over 40 customers in Melbourne.The MSP has many clients that they have been servicing for years. The team of10 including onshore and...

  • Field Service Manager

    3 days ago

    Melbourne, Australia Adecco Full time

    Senior Leadership Role - Amazing Location - Corporate Discounts Reporting to the Head of Service Operations the Field Service Manager will be at the helm of their dynamic Field Service Management department. Your role is pivotal in ensuring a top-notch customer and merchant experience through effective management of service providers and operations...

  • Field Services Manager

    2 weeks ago

    Melbourne, Australia 4Ddoors Full time

    **4D Doors** is an Australian owned, family operated company and the exclusive distributor of Hormann products to the Australian market. We supply and produce high quality and technologically advanced door and access systems and partner with Australia’s finest garage door dealers. **REDEFINE YOUR FUTURE AS WE REDEFINE GARAGE DOORS** 4D Doors is...

  • Field Service Manager

    5 days ago

    Melbourne, Victoria, Australia Adecco Full time

    Senior Leadership Role Amazing Location Corporate DiscountsReporting to the Head of Service Operations the Field Service Manager will be at the helm of their dynamic Field Service Management department. Your role is pivotal in ensuring a top-notch customer and merchant experience through effective management of service providers and operations support.Based...

  • Field Services Manager

    5 days ago

    Melbourne, Victoria, Australia NOKIA Full time

    Join us in creating the technology that helps the world act togetherWe are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people's lives and help build the capabilities needed for a more productive, sustainable, and accessible world.Be part of a culture built on an inclusive way...

  • Field Services Manager

    1 month ago

    Melbourne, Australia Pacific Energy Full time

    Renewables Company with an Exciting Growth Trajectory Join us in Transitioning the World to a Clean Energy Future Flexible Work Options and an Optional 9-day Fortnight Pacific Energy is an Australian market leader in the provision of sustainable distributed energy. Our purpose is to transition the world to a clean energy future. As Australia’s only...

  • Field Services Manager

    5 days ago

    Melbourne, Victoria, Australia Pacific Energy Full time

    Renewables Company with an Exciting Growth Trajectory Join us in Transitioning the World to a Clean Energy Future Flexible Work Options and an Optional 9-day Fortnight Pacific Energy is an Australian market leader in the provision of sustainable distributed energy. Our purpose is to transition the world to a clean energy future. As Australia's only...

  • Field Services Manager

    2 weeks ago

    Melbourne, Australia Pacific Energy Full time

    Renewables Company with an Exciting Growth Trajectory Join us in Transitioning the World to a Clean Energy Future Flexible Work Options and an Optional 9-day Fortnight Pacific Energy is an Australian market leader in the provision of sustainable distributed energy. Our purpose is to transition the world to a clean energy future. As Australia’s only...

  • Field Services Manager

    2 months ago

    Melbourne Airport, Australia Team Global Express Full time

    Are you a natural leader with a passion for delivering exceptional service? Do you have a background in Information Technology and experience managing a team of field service engineers? If so, we have an exciting opportunity for you to join Team Global Express as our new Field Services Manager. We are looking for individuals to bring their experience and...

  • Field Service Manager

    2 weeks ago

    Melbourne, Australia Kone Full time

    At KONE, you'll find innovation that goes somewhere We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play. The future of work is flexibility ) for more information on KONE's approach to...

  • Field Officer

    5 days ago

    Melbourne, Victoria, Australia AusNet Services Full time

    Field Officer, Development and Early Works Be a part of shaping Australia's Energy Future Careers with Purpose > Collaborative > Inclusive > Flexible Work Environment We're an energised team who is passionate about our customers, strive for operational excellence and a sustainable future for our people and our community. About the Role As the Field...

  • Field Service Manager

    6 days ago

    Melbourne, Australia Kone Full time

    **At KONE, you'll find innovation that goes somewhere** We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play. **The future of work is flexibility** **Our work will take you in different...

  • Field Service Manager

    4 weeks ago

    Melbourne, Australia KONE Full time

    At KONE, you'll find innovation that goes somewhere We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play. The future of work is flexibility At KONE we believe that creating...

  • Field Service Manager

    5 days ago

    Melbourne, Victoria, Australia Kone Full time

    At KONE, you'll find innovation that goes somewhereWe see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.The future of work is flexibilityOur work will take you in different directions.We're...

  • Field Service Manager

    5 days ago

    Melbourne, Victoria, Australia KONE Full time

    At KONE, you'll find innovation that goes somewhere We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play. The future of work is flexibility At KONE we believe that creating...