Customer Administration Officer

3 weeks ago


Wantirna South, Australia Royal Freemasons Ltd Full time

Full-time, 37.6 hours per week, Monday to Friday, 9:00 AM - 5:06 PM
- Start 2nd December 2024
- $29.60 per hour (plus applicable allowances) + Superannuation + Salary packaging

Want to be the one to make a positive impact in the lives of older people every day. Then Royal Freemasons is for you Experience the rewards of making a difference in older people’s lives by showing compassion and providing high quality safe care.

**The opportunity**

The Royal Freemasons community is currently seeking an experienced and motivated Customer Administration Officer to join our team at Centennial Lodge Residential Aged Care Facility in Wantirna South.

**Key responsibilities include**
- Provide high level of customer service to our residents, families and employees and all general enquiries
- Management of rostering for all staff in the home (including leave)
- Assist with recruitment and on-boarding processes for new staff
- Undertaking administrative tasks, filing, data entry, maintaining records, mail and deliveries and archiving.

**Skills and Experience**
- Experience in Aged Care or Health Care is advantageous.
- Proven ability to deliver excellent customer service.
- High level of computer literacy, including experience with aged care software and MS Office.
- Strong communication, problem identification, and resolution skills.

**Benefits**
- More take-home pay with competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
- Better work-life balance with consistent fortnightly rosters patterns for permanent positions - no rotating rosters
- Confidential access to our Employee Assistance Program
- Free onsite parking

**Other requirements**

It is a mandatory requirement when working in the Aged Care sector to have a valid Police Clearance or National Disability Insurance Scheme (NDIS) Worker Screening Clearance, or potentially both, to undertake the inherent requirements of this role.

All aged care workers must be vaccinated against Covid-19 (3 vaccines) and are encouraged to receive the Flu-Vaccine, all successful applicants will be required to provide proof of Covid-19 vaccination prior to commencement.

**Why work for Royal Freemasons?**

We are an established and highly regarded Not-for-Profit provider of Aged Care Services across the Residential, Home Care and Retirement Living sectors. We offer salary packaging and a comprehensive employee benefits scheme. With locations across greater Melbourne our staff benefit from great learning and career prospects, fantastic resources and enjoy an envied reputation for excellence in care.

**How to apply**

If you want a career that is rewarding and makes the difference, then we want to hear from you Simply click on the “apply” button and follow the prompts.



  • Wantirna, Australia ANT Renovations Full time

    **About us**: A.N.T. Renovations is a building and renovation company, servicing many of Australia’s leading insurance companies with excellence for over 45 years. In addition to our insurance reinstatement/repair division, A.N.T. Renovations also provides private customers with high-end domestic extension and renovation services. **Key Duties and...


  • Wantirna, Australia ANT Renovations Full time

    **About us** ANT Renovations is a building and renovation company, servicing many of Australia’s leading insurance companies with excellence for over 45 years. In addition to our insurance reinstatement/repair division, ANT Renovations also provides private customers with domestic extension and renovation services. **Experience / Skills** - Proficient...


  • Wantirna South, Australia Drake International Full time

    Drake are specialists in office and white-collar staffing solutions for temporary and permanent positions. We currently seeking an administration assistant based in south-eastern Melbourne. - Monday to Friday 7am to 4pm - ASAP till early March, potential for ongoing employment - Training provided - Dealing with internal and external customers - Data entry...


  • Wantirna South, Australia Drake International Full time

    **Customer Service Officer** - Temporary position, possibility of ongoing work - Monday - Friday, 8:15am - 5:00pm - $36.21 per hour The Customer Service Officer will provide effective and valuable service to both internal and external parties, ensuring communications are clear, concise, and accurate, maintaining the integrity of the organisation's profile...


  • Wantirna South, Australia HOBAN Recruitment Full time

    The Community Care Services Administration Officer is a crucial support role for the Occupational Therapists at our Local Council. This position involves managing incoming referrals, triaging, making appointments, and offering general administrative assistance to the Allied Health team. **Benefits**: - Work within a supportive Local Council team focused on...


  • Wantirna, Australia Villa Maria Catholic Homes Full time

    Wantirna, VIC, Australia, 3152 - Full time - Add to favourites Favourite View favourites - **Provide high-level administrative support to our At Home Aged Care team**: - **Permanent, full-time role at our Scoresby office, located just off Eastlink with onsite café**: - **Enjoy our friendly **culture**, supportive management and a **fulfilling** role in...


  • Wantirna South, Australia Knox City Council Full time

    **Job no**: 495915 **Work type**: Permanent Part-time **Location**: Knox Civic Centre **Categories**: Customer Service **About the role** The Customer Service Officer provides a responsive interface between the community and the Council through several service environments. The role will provide courteous and responsive answers and solutions to customer...


  • Wantirna South, Australia Knox City Council Full time

    **Job no**: 495696 **Work type**: Permanent Full-time **Location**: Knox Civic Centre **Categories**: Customer Service **Your new role** The Customer Service Officer provides a responsive interface between the community and the Council through a number of service environments. The role will provide courteous and responsive answers and solutions to customer...


  • Wantirna South, Australia Knox City Council Full time

    **Job no**: 495893 **Work type**: Permanent Full-time **Location**: Knox Civic Centre **Categories**: Children's Services, General Administration **About the role** Come and join the Early Years Department at Knox where you will have to opportunity to provide business support to the teams delivering services and support to the children and families in the...


  • Wantirna, Australia Work Solutions (Melb) Pty Ltd Full time

    **Business Support Officer - Administration.** One of our clients, a local council in the Eastern Suburbs near Wantirna, is looking for a **Business Support Officer **to join their passionate team. This Job is a casual role however will be for 26 hours per week, and could lead onto gaining a part-time contract. Your shift will start at 9.30am -...


  • Wantirna South, Australia Knox City Council Full time

    **Job no**: 495895 **Work type**: Temporary Full-time **Location**: Knox Civic Centre **Categories**: General Administration **About the role** We have an exciting opportunity for a Geospatial Data Administrator to join our Research and Geospatial Analytics team in a 12 month, full-time temporary position, as part of Council’s City Futures...


  • South Brisbane, Australia Chandler Macleod Full time

    **About the company**: We are seeking a skilled and motivated Administration Officer to join their claims department and play a pivotal role in supporting the efficient handling of insurance claims. **About the role**: As an Administration Officer, you will be at the heart of our claims team, ensuring the smooth flow of processes and providing crucial...


  • Croydon South, Australia One Planet Facility Services Full time

    **Administration Officer / Office Manager** We are a facility services company based in Croydon South and are currently seeking **TWO part-time Office Assistants** to join our small, dedicated team. We are flexible on hours, with positions offering 15-20 hours per week, and can tailor the hours to suit your needs. We are also open to the possibility of...


  • South Brisbane, Australia Mater Group Full time

    **Job no**: 501717 **Work type**: Fixed Term **Location**: South Brisbane **Categories**: Administration **About the role** The Mater Hospital Administration Team has an exciting opportunity for an experienced **Administration Officer** to join the **Appointment Management** team in a** maximum term full time** **until **13th April 2025**. **Salary range:...


  • Wantirna South, Australia HOBAN Recruitment Full time

    An exciting opportunity exists for an Accounts Payable Officer to provide essential financial support within a local council based in Wantirna South. This role encompasses managing creditors, invoice processing, and providing expert guidance on Accounts Payable procedures. **Benefits**: - Work within a supportive Local Council team - Six-month assignment...


  • South Brisbane, Australia Mater Group Full time

    **Job no**: 502010 **Work type**: Permanent **Location**: South Brisbane **Categories**: Administration Mater Health is looking for an Administration Officer to join Queensland Centre of Excellence in Autism and Intellectual Disability Health. The Administration Officer will support, plan, organise and implement efficient and effective administration...


  • South Brisbane, Australia Mater Group Full time

    **Job no**: 502010 **Work type**: Permanent **Location**: South Brisbane **Categories**: Administration Mater Health is looking for an Administration Officer to join Queensland Centre of Excellence in Autism and Intellectual Disability Health. This is a permanent, part-time role (28 hours per week). The Administration Officer will support, plan, organise...


  • Salisbury South, Australia Hi Mix Concrete Full time

    **About the role** We are seeking a versatile and organised Admin Office Support to join our team at Hi Mix Concrete in Salisbury South, SA 5106. This is a casual role, offering flexibility and the opportunity to support our growing business operations. **What you'll be doing** - Provide administrative support to our office, including data entry, filing,...


  • Wantirna, Australia Plantmark Full time

    **Introduction**: Plantmark - one of Australia’s leading national wholesale plant nurseries - is seeking an enthusiastic Dispatch Administrator to join our busy team at Plantmark Wantirna. Plantmark’s operations include seven Wholesale Trade Markets with sales and distribution in Victoria, New South Wales and Queensland. Plantmark has been the largest...

  • Local Laws Officer

    4 weeks ago


    Wantirna South, Australia HOBAN Recruitment Full time

    As a Local Laws Officer with experience in Animal Management, you will play a pivotal role in upholding the community's safety and wellbeing. Your responsibilities will include enforcing local laws and regulations, undertaking investigations, and promoting responsible pet ownership. This role requires a blend of fieldwork and administrative duties, offering...