Service Sales Ne

4 months ago

Smithfield, Australia Konecranes Full time

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._
- We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work._

A new opportunity now exists for a highly motivated, detail oriented and passionate technical sales professional to join our team. Based in Smithfield, and reporting to the North East Sales Manager, you will be responsible for identifying opportunities within our existing customer base to further enhance our service delivery.

With a key focus on assisting our customers to work safely and more efficiently through the delivery of the Konecranes Lifecycle Care approach to preventative maintenance, this role will test your ability to develop service and provide technical solutions to not only meet but exceed our customer expectations.

**Main Responsibilites**
- Effective product positioning and technical sales solutions to assist our customers achieve their Highest Lifecycle Value of their equipment.
- Creating service and repair quotes in a timely manner for our customer base;
- Ensuring the CRM is kept up to date and managed correctly;
- Customer consultation regarding both compliance requirements and asset improvement opportunities;
- Sales Funnel Management, Forecasting and Reporting;
- Effective Service and Project Handovers to the Service Operations Team; and
- Working closely with multiple internal stakeholders to ensure the successful delivery of work packages.
- Meeting forecast targets through technical selling of our products to meet customer expectations
- Awareness of ISO 14001 & 45001 Standards
- A technical aptitude - where an academic qualification or trade qualification (electrical or mechanical) is beneficial (but not essential);
- Minimum 3-5 years' experience in a technical sales or similar role;
- Excellent customer service skills (internal and external);
- Self motivated to succeed in a competitive market with the ability to display diligence and determination in maintaining forward progress with a full sales funnel;
- Exceptional communication skills, both verbal and written;
- Shows a high degree of organisational ability and attention to detail; and
- Demonstrated ability working with various computer programs with accuracy.

To be successful in this role, you need to be prepared to talk to our customers, to listen and understand their needs and operations. With this information in hand, you will be in the best position to offer the correct solution from a world class organisation.

**What's on offer?**

In return you will recieve an attractive salary package, a fully maintained company vehicle as well as the opportunity to participate in the Sales Incentive Plan for your role.
- Konecranes is a world-leading group of Lifting Businesses, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination._

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