Account Manager

3 days ago


Surry Hills, Australia Ideagen Full time

About Us:
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.

Every day millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

Ideagen believe that by recruiting diverse and talented individuals, we create an inclusive community for all. We are committed to empowering all colleagues to maximise their potential and express their unique characteristics, experience, and knowledge to achieve their ambitions.

**Responsibilities**:
**1. Account Management**:

- ** Relationship Building**: Develop and maintain strong, long-term relationships with key stakeholders in existing accounts within the Mining, Utilities, and Construction sectors.
- ** Customer Retention**: Ensure high levels of customer satisfaction and retention by understanding client needs and aligning Ideagen’s solutions to meet those needs.

**2. Business Development**:

- ** Expansion Strategy**: Identify and pursue opportunities for upselling and cross-selling Ideagen’s SaaS solutions to existing customers.
- ** Pipeline Management**: Maintain a robust sales pipeline by regularly updating CRM systems with client interactions, opportunities, and forecasts.

**3. Sales Performance**:

- ** Target Achievement**: Meet and exceed sales targets and KPIs for revenue growth and customer retention within the assigned verticals.
- ** Contract Negotiation**: Negotiate and close contracts that ensure mutual value for both the client and Ideagen.

**4. Industry Expertise**:

- ** Sector Knowledge**: Stay informed about industry trends, challenges, and opportunities within the Mining, Utilities, and Construction sectors.
- ** Solution Alignment**: Leverage industry knowledge to position Ideagen’s SaaS solutions effectively and demonstrate their value to clients.

**5. Collaboration**:

- ** Internal Coordination**: Work closely with internal teams, including Customer Success, Product Management, and Marketing, to ensure a cohesive approach to account management and client satisfaction.
- ** Feedback Loop**: Provide feedback from clients to internal teams to inform product development and improvement.

**6. Reporting and Analysis**:

- ** Performance Metrics**: Track and report on key performance metrics, including sales activity, pipeline status, and customer satisfaction.
- ** Market Analysis**: Conduct market analysis to identify trends and competitive landscape to inform sales strategies.

Skills and Experience:
**Experience**:

- Proven experience (2+ years) in account management, sales, or business development within the Mining, Utilities, or Construction sectors.
- Demonstrated success in managing and growing customer accounts, particularly within a SaaS environment.

**Skills**:

- ** Sales Acumen**: Strong understanding of sales processes, contract negotiation, and closing deals.
- ** Technical Proficiency**: Familiarity with SaaS solutions and ability to understand technical aspects of Ideagen’s offerings.
- ** Communication**: Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and effectively.
- ** Interpersonal Skills**: Strong relationship-building and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
- ** Analytical Thinking**: Ability to analyze market trends and customer data to inform strategic decisions.

**Other Requirements**:

- ** Travel**: Willingness to travel within the ANZ region as needed to meet with clients and attend industry events.
- ** Autonomy**: Ability to work independently and manage time effectively in a remote or office-based environment.
- ** Tech-Savvy**: Proficient in using CRM software (e.g., Salesforce) and other sales tools.

**Behaviours**
- Ambitious - Drive, Planning & Execution
- Adventurous - Flexibility & Resilience and Savvy Thinking
- Community - Collaboration & Communication


  • Account Manager

    7 days ago


    Surry Hills, Australia Stopgap Limited Full time

    **Account Manager**: - Location: - Surry Hills- Job Type: - Permanent- Salary: - c.$70,000 + Super- Contact: - Hilary Williams- Call: - Hilary- Reference: - 335302THE COMPANY: Our client creates and helps to grow powerful brands using a combination of strategy, innovation and design, predominantly in the food and drink sectors They're looking for a...

  • Account Manager

    7 days ago


    Surry Hills, Australia Ideagen Full time

    About Us: Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our...

  • Account Manager

    3 days ago


    Surry Hills, Australia Safewill Full time

    **Our Story***: At Safewill, we’re transforming end-of-life planning in Australia by making it more affordable, personal, and accessible for everyone. Since launching, we’ve grown rapidly to become one of the country’s fastest-growing tech companies, backed by leading investors such as Westpac’s Reinventure Fund, Carthona Capital, and Flying Fox...

  • Account Manager

    2 days ago


    Surry Hills, Australia Next15 Full time

    Agent3 [part of Agent3 Group] has a mission to enable the B2B clients in the technology sector we work with, including Google, Salesforce, ServiceNow and NTT, to deliver Account-Based Marketing at scale and, in doing so, engage, win and grow revenue through net new target accounts and existing key accounts. In addition we deliver game-changing market...

  • Account Manager

    2 weeks ago


    Surry Hills, Australia Primary Communication Full time

    Primary Create (previously known as Circus) is expanding and we’re on the hunt for a talented Account Manager to support two Account Directors. This is genuinely an exciting opportunity to be part of a full-service agency who are growing from strength to strength. There is loads of scope to get involved across a number of accounts and touch points -...

  • Account Manager

    2 days ago


    Surry Hills, Australia Primary Communication Full time

    Our culture is built on our people. As a valued member of our team, we offer a hybrid flexible workplace with tailored development and training programs. Primary Create (previously known as Circus) is expanding and we’re on the hunt for a talented Account Manager to support two Account Directors. This is genuinely an exciting opportunity to be part of a...

  • Account Manager

    1 week ago


    Surry Hills, Australia News Corp Australia Full time

    **What’s the role?** - 6 month maternity leave contract - Manage a portfolio of clients through the various product solution options offered, and then planning, developing and organising their advertising campaigns to support the sales objectives through a consultative sale process. - Consult clients at all levels, from sales staff to executives, on...


  • Surry Hills, New South Wales, Australia Valiant Full time

    This is a Junior Account Manager role with one of the leading companies in AU right now -- Valiant -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at Valiant You will be coming on board into a phone based sales role for an award-winning platform connecting Australian...


  • Surry Hills, Australia Coronation Property Full time

    **What you’ll be doing** The Accounts Payable Assistant assists in the Accounts Payable process, ensuring invoices are approved for processing are matched to supporting documentation to enable supplier accounts reconciliation with general ledger and sub-ledger. Accounts Administration - Accounts payable, including invoice processing, prepare and process...


  • Surry Hills, Australia BD Building Management Pty Ltd Full time

    Lead the finance team and provide guidance and training to the team - Review weekly payroll and invoicing and able to guide and advise adjustments if needed - Review the monthly payroll tax report and submit to the State governments for all 8 entities, respond the enquiries from state governments if needed - Review and submit monthly IAS/Quarterly BAS report...


  • Surry Hills, Australia News Corp Australia Full time

    **What’s the role?** - Manages the end-to-end sales process including sales origination, demo of the platform and closure of the sale - Develop an effective and consistent approach to customer demos, acquisition meetings and onboarding support - Convert qualified demos scheduled by sales development representatives and drive the acquisition of new...

  • Account Manager

    2 days ago


    Surry Hills, Australia News Corp Australia Full time

    **What’s the role?** Develop media and marketing plans for our key media partners to develop innovative solutions across our digital, print and audio platforms. While developing and building long term relationships with our client partners. - Work with Media Agencies and clients to develop advertising solutions across the News Corp Network - Understanding...

  • Account Executive

    3 days ago


    Surry Hills, New South Wales, Australia Appetise Full time

    This is a Account Executive role with one of the leading companies in AU right now -- Appetise -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at Appetise If you're a people oriented person passionate about the fast paced world of B2B tech startups, this is the role for...


  • Surry Hills, Australia Ultimate Positioning Group Full time

    **Become part of something special**: Most companies say they offer these benefits, but we actually back it up! **Flexibility**: We value flexibility. What flexibility looks like for you will vary based on your role. However, we support flexible work arrangements, flexible hours and other flexible arrangements that may help you live and work happier and...


  • Surry Hills, Australia Style State Full time

    Style State is a leading Australian fashion wholesaler with a reputable history of over 30 years. We stock Australia wide and globally to several thousand stockists including well known online retailers such as Showpo, Petal & Pup, City Beach, Runway Scout and Charcoal Clothing, to name a few. **We offer generous weekly, monthly and yearly...


  • Surry Hills, Australia Aje. Full time

    **About the opportunity**: As the International Wholesale Manager, you will work cross functionally to maintain a birds eye view across the entire International wholesale function of Aje, managing commercial performance and establishing the brand’s International wholesale sales strategy. You will be responsible for the strategic targeting of new accounts...

  • Account Executive

    2 weeks ago


    Surry Hills, Australia Audience Republic Full time

    Audience Republic is an all-in-one CRM & marketing platform for events & venues. Our customers are some of the largest names in the world — including events featuring artists like Justin Bieber, Post Malone, RUFUS DU SOL, ODESZA and Flume. We are a fast growing technology startup in B2B SaaS, and have raised $9M from investors. Our team is based across...


  • Surry Hills, Australia News Corp Australia Full time

    **What’s the role?** - Respond and convert qualified leads in a self-driven, high-performance culture - Make qualified appointments for the senior sales team - Support senior sales team in managing pipeline, ‘own’ and nurture your target accounts - Provide sales support and early life assistance to customers - Be the face of the Platform business, you...


  • Surry Hills, Australia The Acquire Group Full time

    ULTRA HIGH GROWTH BUSINESS WITH A REAL ENTREPRENEURIAL SPIRIT - CA QUALIFIED FROM BUSINESS SERVICES/AUDIT - 2nd MOVER - NEWLY CREATED ROLE - $110,000 - $120,000 PLUS SUPER AND BONUS My client is an exciting entrepreneurial Sydney based business with a rapidly developing global footprint. They are looking to recruit an ambitious CA qualified accountant who...


  • Surry Hills, Australia Torrens University Australia Full time

    Who we are: - At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That’s why we’re on a mission to...