IT Service Desk Analyst
3 weeks ago
Ashurst is a leading global law firm with a rich history spanning more than 200 years. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions, and governments in all areas of commercial law.
We currently have an opportunity for an experienced **Service Desk Analyst** to join our IT team in Brisbane for a 12 month fixed term contract. You will work with the wider IT team playing an integral part in providing a professional IT support service to the firm with end-to-end management of software and hardware incidents and service requests.
A full job description including a breakdown of responsibilities can be found attached to the role on our careers page /en/careers
- 1-2 years experience in a similar role analysing and troubleshooting IT incidents
- Intermediate to Advanced skills in Microsoft Office O365 & Windows 10 workstation
- Microsoft Active Directory Administration
- Knowledge of Microsoft Windows Server and Record management (Worksite/filesite) or similar
- Knowledge of remote working solutions, eg. VPNs and mobile technology
- Work in accordance to ITIL processes and procedures
- Excellent verbal and written communication skills
- Strong customer service focus
**What makes Ashurst a great place to work?**
We offer you all the things you should expect from an international law firm, some of which include:
- competitive remuneration with the flexibility to reward high performance;
- flexible working;
- complimentary gym memberships;
- corporate health plans;
- a global professional development offering for all employees; and
- an industry-leading programme that celebrates diversity and inclusion.
We are committed to delivering positive impacts to our communities through our Social Impact programme, with a strong emphasis on working with First Nations people through our pro bono practice.
We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.
Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.
*LI-Hybrid
-
Service Desk Analyst
6 months ago
Brisbane Central Business District, Australia Clicks IT Recruitment Full timeClicks IT Recruitment is currently working with a large organisation in Brisbane. They provide a range of IT support to their staff and pride themselves on their quality of service. Currently they are looking for a Service Desk Analysts to join their team that is currently working from the CBD with 2 days at home each week once induction and training is...
-
Service Desk Analyst L1
6 months ago
Brisbane, Australia Brennan IT Full time**Why work for Brennan?** **Brennan offers an excellent remuneration package and benefits including**: - An environment that embraces learning and development of all employees - A focus on health and well-being - social club, sporting teams, health checks, poker, and trivia nights and more! - Discounted IT hardware and software products - A strong culture...
-
Service Desk Officer
6 months ago
Brisbane, Australia Clicks IT Recruitment Full timeClicks IT Recruitment is currently working with a government department based in the Brisbane CBD. They are responsible for providing front line IT services to a range of other government departments. Internally, they have dedicated teams providing support across Level 1-3. Currently they are looking for 2 **Service Desk Analysts** to join their Level 1-2...
-
Service Desk Analyst L1
6 months ago
Brisbane, Australia Brennan IT Full time**Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....
-
Service Desk Team Lead
6 months ago
Brisbane, Australia Brennan IT Full time**Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....
-
Service Desk Team Lead
5 months ago
Brisbane, Australia Brennan IT Full time**Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....
-
Service Desk Analyst
6 months ago
Brisbane, Australia Icon Group Full time**Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. This is an...
-
Service Desk Analyst
6 months ago
Brisbane, Australia Icon Group Full time**Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a...
-
Service Desk Analyst
6 months ago
Brisbane, Australia Icon Group Full time**Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a...
-
Service Desk Officer
6 months ago
Brisbane, Australia Clicks IT Recruitment Full timeClicks IT Recruitment is currently working with a large organisation in Brisbane. They provide a range of IT support to their staff and pride themselves on their quality of service. Currently they are looking for a Service Desk Analysts to join their team that is currently working from Brisbane CBD with 2 days at home each week once induction and training...
-
Service Desk Analyst
2 months ago
Brisbane, Australia Icon Group Full time**Information Technology** **Brisbane** **Full Time** **Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a hybrid of Office (South Brisbane) and WFH...
-
Service Desk Analyst
5 months ago
Brisbane Central Business District, Australia HAYS Full timeLocal council on the hunt for a Service Desk Analyst for an initial 6-month contract **Your n**ew company** Hays have partnered with a thriving local council, based in Brisbane's CBD, to appoint an enthusiastic Service Desk Analyst to an initial 6-month contract. As one of Brisbane's biggest employers, and with a strong chance of contract extension, this...
-
Service Desk Analyst
6 months ago
Brisbane, Australia NTT Full time**Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?** Join our growing global NTT team and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our...
-
IT Service Desk Analyst
4 weeks ago
Brisbane, Australia Laing O'Rourke Full timeAbout the role We are currently seeking an experienced IT Service Desk Analyst to join our Corporate Information Technology team responsible for providing support nationally. This is a 6-month fixed term contract based in our Brisbane head office. Key responsibilities Working with our Service Desk software, you will be providing quality...
-
IT Service Desk Analyst
5 months ago
Brisbane, Australia Ashurst LLP Full time**The Opportunity**: We currently have an exciting opportunity for an experienced Service Desk Analyst to join our global IT team in Brisbane on a 6 month fixed term contract. You will work with the wider IT team playing an integral part in providing a professional IT support service to the firm with end-to-end management of software and hardware incidents...
-
Service Desk Analyst
2 weeks ago
Brisbane, Queensland, Australia Cognizant Full timeUnlock Your Potential as a Service Desk Analyst at CognizantWe are seeking a highly skilled Service Desk Analyst to join our dynamic team. As a key member of our IT support team, you will play a crucial role in ensuring seamless IT operations and contributing to the overall success of our organization.Key Responsibilities:Lead the Incident Management process...
-
IT Service Desk Analyst
6 months ago
South Brisbane, Australia CareCone Australia Full time**Position - **IT Service Desk Analyst **Location-** Brisbane, QLD **Employment Type**:Permanent **Work Type**:Onsite **Must have full working rights. No sponsorship.** **Role** **purpose** The purpose of the role is the delivery of first-line proactive and reactive technical support for all business areas. Working closely with IT colleagues, partners,...
-
IT Service Desk Analyst
3 weeks ago
Brisbane, Australia Ashurst Full timeJob Title IT Service Desk Analyst ...
-
Service Desk Analyst
3 months ago
Brisbane, Australia Great Southern Bank Full timeAs a Service Desk Analyst you will provide high quality customer service and technical support to our team members at Great Southern Bank. Through effective communication you will keep team members informed on the status of IT incidents and requests and you will leverage strong interpersonal skills to engage IT support teams and external partners to deliver...
-
Service Desk Analyst
6 months ago
Brisbane Central Business District, Australia HAYS Full time12-months Federal government contract opportunity for a Service Desk Analyst based in Brisbane CBD **Your new company** This well-known organisation has a friendly and supportive culture. They are currently dealing with high demand in their service desk and looking to add to their team. **Your new role** This department is currently looking for...