People & Culture Officer

1 month ago

Brisbane, Australia QIC Full time

People & Culture Officer

**About the role**

We are seeking a dynamic People & Culture Officer to join our People & Culture (P&C) team in Brisbane on a 9 month contract. In this role, you will work closely with the People Connect team members, under the guidance of the Manager, People Connect to deliver high-quality, timely operational and transactional services to our internal stakeholders.

As part of the P&C Shared Services model, you'll be the first point of contact for internal stakeholder queries, providing support on policy questions, employee transitions, absence management, and more.

This is a generalist role, ideal for someone who enjoys working in a fast-paced, collaborative team environment, providing essential P&C support to the wider business.

The key accountabilities are not limited to but include:

- Provide high-quality, timely support for internal stakeholder requests, focusing on operational and transactional services such as employee lifecycle management (transfers, promotions, scheduling updates, separations) across various jurisdictions.
- Ensure accurate monthly payroll by assisting in payroll cut-off activities and validations.
- Handle queries relating to P&C Policy and Standards.
- Support the annual Purchased Leave Program in partnership with the Payroll team, managing the enrolment process and addressing employee queries.
- Respond to leave-related queries and ensure adherence to the QIC Leave Standard.
- Coordinate periods of long-term leave and Parental Leave, meeting with employees to discuss leave arrangements and ensuring systems are updated accordingly.
- Collaborate with the P&C operations team to develop and refine processes, ensuring consistent, high-standard service delivery.
- Ensure operational excellence when completing routine tasks and ad hoc requests received within the shared service inbox.

**About you**

You are a highly motivated individual with a genuine interest in P&C, who enjoys problem solving, works

effectively in a team environment and readily gains confidence of Managers and P&C colleagues. You will also have:

- 3+ years' experience within a P&C Officer role (or similar P&C role) and demonstrated experience working in a generalist P&C environment.
- Completed (or completing) a tertiary qualification in Human Resources Management or similar
- Knowledge of P&C legislation and regulations including (but not limited to) modern Awards, National Employment Standards, Fair Work Act, Workplace, Health and Safety Act and Regulations and practices used within P&C.
- High level administrative skills including task management, time management, risk management, accuracy and attention to detail.
- Demonstrated ability to understand, respond to and anticipate the needs of key customers and stakeholders.
- Able to develop strong, professional relationships with all internal/external stakeholders.
- Well-developed business writing skills and verbal communication. Proficiency in communicating to diverse groups of people and levels of seniority within the organisation is valued.
- Ability to exercise discretion/confidentiality at all times and manage sensitive information appropriately.
- High level MS Office Suite and preferably HRIS systems (date entry and reporting) experience.
- Responsible and responsive attitude.

**About Us**

**About QIC**:
As one of Australia's leading institutional investment managers with more than A$100billion in assets under management, we have a presence across four continents, seven offices and assets across global markets.

At QIC, we believe in shared value - where delivering strong investment returns can go hand in hand with doing good for our clients, people and communities. If we invest well, we will all do better together.

**Life at QIC**:
We know that our people perform at their best when they feel a sense of belonging and are encouraged to bring their authentic selves to work every day. We provide a supportive work environment where everyone can thrive and feel valued for their meaningful contribution in delivering for the prosperity of our clients, people and communities.

Joining QIC, you can contribute to our employee led networks that champion our diversity, equity and inclusion strategy, which consists of five key pillars: Gender Equality, LGBTQ+, Accessibility, Cultural & Linguistic Diversity, and First Nations People.

Other reasons to join us:

- Flexibility and hybrid options encouraged - certified Family Inclusive Workplace
- Recharge leave - additional 3 days leave per year
- Annual fitness/home office reimbursement
- Ability to swap public holidays for those of personal, cultural or religious significance
- 26 weeks gender-neutral paid parental leave
- Financial study assistance and study leave
- Community leave for supporting the causes you love
- Development opportunities to extend, expand and enhance your growth

Job ID 300000447811017

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