Day Hospital, Patient Admissions Officer

3 weeks ago

Hobart, Australia Icon Group Full time

**Administration**

**Hobart**

**Full Time**

**Icon Cancer Centre Australia**

**Day Hospital, Patient Admissions Officer - Icon Cancer Centre Hobart**
- Join our administration team in a role dedicated to supporting the admission of our day hospital patients
- Permanent Full-Time Position (Weekdays) - Hobart, TAS

“What matters most to me about working at Icon is the people. We have a fantastic team working in the centre. It's like a big family and that's really nice to be a part of.”
- Hayley Fairless, Icon Radiation Therapist_

**About the role**:
***
We have an opportunity for a Patient Admissions Officer to join our team. The Patient Admissions Officer is responsible for effectively and efficiently managing the collection and verification of patient information for timely referral to Medical Specialist and admission to the centre. Working in a full-time capacity, Monday to Friday, this role will report to the Administration Manager as part of the greater administration team

**Key Responsibilities**:

- Liaises with patients and family in a compassionate and friendly manner
- Ensures accurate collection of new patient information
- Confirms financial responsibility for all admissions
- Liaises with health insurance fund customer service personnel to verify health insurance status
- Communicating clearly with patients and their families to ensure all patients are well informed of financial costs related to admissions
- Oversee wait room and respond to patient queries
- Discharge procedures and paperwork

**Skills & Experience**:

- 12 months relevant professional medical / hospital reception experience requiring current knowledge and understanding of health insurance funds
- Exceptional communication and customer service skills
- Professional, efficient and friendly manner both over-the-phone and face-to-face
- Outstanding team member qualities including willing to support your colleagues and positive attitude
- Flexibility and adaptability to complete various administration tasks across Medical Oncology and Radiation Oncology units
- Ability to work efficiently with attention to detail
- Proficient use of Microsoft Outlook

**Who are we?**

Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.

**Here’s why our people choose us**

**Purpose, at Pace**:We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

**Impact, at Scale**: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.

**Connection, at Heart**:Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

**Opportunity, at Hand**:We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

**A few of our benefits**
- Company-wide rewards, recognition and benefits portal
- Structured professional development program
- Access to novated lease options via our partner RemServ
- Access to clinical and non-clinical education programs
- Employee Assistance Program

**Excited to join us?**

At Icon, build relationships that matter.
**At Icon, You Can**.

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