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Medical Receptionist

7 months ago

Hobart, Australia Icon Group Full time

**Administration**

**Hobart**

**Full Time**

**Icon Cancer Centre Australia**

**Medical Receptionist / Patient Admissions - Icon Cancer Centre Hobart, TAS**

Come work for the best team on the island
- Join the Medical Administration Team in a role dedicated to providing admissions services for our Day Hospital patients
- Competitive Remuneration, Development & Progression Opportunities
- **Permanent Full Time (or Part Time 4-day week option)**, Monday to Friday Shifts (No Weekends or Late Nights), Hobart.
- If you have experience in a private healthcare setting with an understanding of Medicare, health funds, gap payments and excess payments - We’d love to hear from you_

**About Icon**:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand and Asia. With over 1200 employees our Australian cancer services division is made up of 6 day oncology hospitals, 23 radiation oncology centres and 8 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

**About the role**:
***
We have a couple opportunities for a Day Hospital Admissions Officer & Medical Receptionists to join our Hobart centre. The Patient Admissions Officer is responsible for effectively and efficiently managing the collection and verification of patient information for timely referral to Medical Specialist and admission to the centre. We are flexible to offer this role in a full-time, or part-time capacity (4 days per week). This role will report to the Administration Manager.

**Key Responsibilities**:

- Liaises with patients and family in a compassionate and friendly manner
- Ensures accurate collection of new patient information
- Confirms financial responsibility for all admissions
- Liaise with patient and patient’s family effectively
- Liaises with health insurance fund customer service personnel to verify health insurance status
- Communicating clearly with patients and their families to ensure all patients are well informed of financial costs related to admissions

**Skills & Experience**:

- Relevant professional medical / hospital reception experience, with current knowledge and understanding of health insurance funds
- Exceptional communication and customer service skills
- Professional, efficient, and friendly manner both over-the-phone and face-to-face
- Outstanding team member qualities including willing to support your colleagues and positive attitude
- Ability to work efficiently with attention to detail
- Proficient use of Microsoft Outlook
- GP Practice or Medical Software experience highly advantageous

**A few of our benefits**
- **Access to novated lease options via our partner RemServ**:e.g., Pay for personal car, rego, insurance, fuel & servicing _with before tax earnings_, potentially saving thousands.
- **Employee Assistance Program**:Confidential external counselling & support service. Talk about work, money, family and everything in between with extensively trained professionals.
- **Development Pathways**: We love hearing how we can help you thrive in your career Set individual goals with leaders across the business and we’ll help you grow with us.
- **Online Courses**: Free access to an abundance of online courses in both clinical and non-clinical categories
- **Access to paid parental leave** and the ability to purchase annual leave

**How to Apply