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Executive Assistant

2 months ago

Sydney, Australia NSW Government -Health Care Complaints Commission, Office of the Full time

**The Health Care Complaints Commission is looking for an Executive Assistant**

Do you want to be part of an organisation with a purpose that contributes to the integrity of the NSW health system and protecting public health and safety in NSW?

Are you an experienced Executive Assistant looking for a new challenge?

If yes, then we would love to hear from you

**What will you receive in return?**
- Fantastic ongoing clerk grade 5/6 opportunity
- Salary ranges from $93,295 - $102,941 plus superannuation and annual leave loading
- Flexible working arrangements (including but not limited to a hybrid work from home/office model, flexible start and finish times and accrual of flex leave)
- Great Office location, Sydney CBD, close to Surry Hills and walking distance from Central Station
- Access to our wellbeing initiatives such as Fitness Passport, Headspace subscription and more
- Access to unique growth and development opportunities

**About the HCCC**:
The Health Care Complaints Commission (HCCC) is an independent statutory body (set up under the Health Care Complaints Act 1993) that plays a central part in maintaining the integrity of the NSW health system, with the overarching consideration of protecting the health and safety of individuals and the community.

The Commission aims to provide a system of complaints handling which is customer-focused, accessible, responsive, transparent, and accountable. To learn more about the HCCC, please view our website here.

**About the role**:
The Executive Assistant provides comprehensive executive secretarial and administrative support to the Commissioner and the Executive unit, within a busy, high-volume environment. They use their relationship management and administrative skills to provides timely, expert and professional executive and secretariat support. The function includes maintaining internal and external access to the Commissioner through effective diary and stakeholder management; ensuring that Commissioner led governance and stakeholder interactions are planned and well-supported; timely management of incoming requests, documents and correspondence; supporting the Executive Officer and Media and Communications Officer to draft documents, address media and other information requests, and assist in performance reporting.

To learn more about the position, please view the Role Description

**Key challenges**:

- The highest level of discretion is required as this position routinely handles the most sensitive organisational and operational information
- Anticipating and meeting the Commissioner’s professional needs and being responsible for a diverse range of activities
- Managing competing priorities and providing consistently high levels of support, given high volume and often short deadlines

**To be successful in this role, you will have**:

- Experience providing executive and administrative support service
- Good organisation skills, ability to solve problems, prioritise tasks and meet deadlines
- Ability to carry out duties of the role independently, and capacity to exercise initiative and judgement
- Ability to identify issues of sensitivity and confidentiality, to understand information and advice and use discretion in knowing when to escalate matters of importance
- Strong written and interpersonal communication skills with the ability to prepare and review correspondence and advice to internal and external clients.

**Essential requirements**:

- Australian work rights
- The successful applicant will be required to complete a Background Verification Check which includes a National Police Check (Criminal History), qualification check, and Working with Children’s Check
- All employees of the HCCC are required to have received a COVID-19 vaccine or have an approved medical contraindication certificate. You will be required to provide a record of your COVID-19 vaccination status if successful
- The HCCC has a unique and critical part to play in maintaining the integrity of the NSW health system. As such, it is an essential requirement that all prospective employees are able to carry out their duties in an honest and consistent way, with uncompromising adherence to strong moral and ethical principles and values

**HOW TO APPLY**
- Current resume / curriculum vitae (CV) (maximum 5 pages)
- Cover letter outlining which clearly details your skill & experience (maximum 2 pages)

The selection process will include a comparative assessment to assist in determining your suitability for the role. This will include a behavioural based interview and online testing.

A talent pool may be created from this recruitment action for ongoing and temporary roles of the same work classification that may become available for filling over the next 18 months.

**Closing Date: 11:59pm, Monday 4**th** December 2023**

**ADDITIONAL INFORMATION**

The Commission is an Equal Employment Opportunity Employer

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