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Operational Services Team Leader

4 months ago

Melbourne, Australia Intrax Consulting Engineers Full time

Create - Career Success for your self and team
- Grow - Through variety and diversity of the job
- Inspire - Processes, Systems to create outstanding service

**Intrax Consulting Engineers **are an Australian owned, mid-sized engineering company that provide an end to end service to our clients across a range of services including: Structural, Civil, Residential, Building Services, Forensic, Surveying and Geotechnical Engineering.

We're currently looking for an experienced **Operational Services Support Team Leader on a fix term 12 month contract **who will manage a team of both local and offshore team members to ensure they continue to provide seamless support to both our clients and in-house teams.

**What your role will look like day to day**:

- Assess work requirements, resource needs, and ensure all required tasks are delivered to meet or exceed internal and external customer expectations
- Prepare budget and forecast within the Operational Services Department
- Plan, review, develop and maintain a departmental structure to deliver required services in the most cost-effective manner
- Recruitment and onboarding - onshore & offshore
- Prepare written monthly OSA management analysis reporting to management
- Monthly Operational meetings with internal stakeholders
- Streamline and provide effective financial administrative support for operational departments
- Develop and maintain national pricing policy and pricing file
- Provide regular training and coaching to staff members

**What do you bring to the table**:

- Managed people or teams previously
- Excellent interpersonal and oral and written communication skills.
- Ability to develop extensive computer skills including experience with Microsoft Office software including Word, Excel, and PowerPoint.
- An ability to learn and understand CRM systems. Working knowledge of Netsuite is highly advantageous
- **By joining Intrax, you will have access to a range of benefits including**:

- **_Being Recognised_**_ - _Competitive salary and other relevant reward programs.
- **_Lifelong Learning_**_ - A range of benefits supporting individuals in continuous personal and professional development._
- **_Wellbeing _**_- Initiatives and benefits that enhance and support your wellbeing, allowing you to bring your whole self to work each day._
- **_Work Environment_**_ - Options that allow you to set yourself and your team up to success and flourish in a modern, busy world._
- **You should have full working rights to work in Australia.