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Customer Service

4 weeks ago

Melbourne City Centre, Australia HAYS Full time

Call Centre-Customer Service Consultant to join our team on a perm Part-time basis in the Port Melbourne
Your New Role:

- Proactively making outbound calls to our existing customers to promote our products and services
- Resolving customer queries quickly and accurately
- Scheduling pest services for residential customers
- Converting incoming inquiries into sales opportunities
- Liaising with your fellow colleagues
- Meeting calls and internal sales targets
- Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

What you need:

- Experience working in customer service or call center environments (essential)
- This is an office-based role so you must be based in Melbourne.
- Demonstrated experience in phone sales and converting inquiries into sales
- Proficient with communicating verbally and electronically
- Able to work calmly under pressure while multi-tasking
- Proven problem-solving skills
- Ability to focus on delivering a 'wow' experience to customers
- Ability to work in a team environment to support fellow colleagues
- Professional, reliable, and punctual.
- Accurately enter data into systems

What you get in return
- excellent working hours 11am - 3pm Monday - Friday
- $58,000 + Super pro rata
- Outstanding culture

What you need to do now

**LHS 297508** #2757989

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