![Chandler Macleod](https://media.trabajo.org/img/noimg.jpg)
Jira Specialist
3 weeks ago
**Location***
- Brisbane, Queensland
- **Category***
- IT & Digital
- **Salary**
- $ AUD - $ AUD Hourly
- **Posted**
- 18-Mar-2024
- **Work type**
- Casual/Temp
- **Contact**
- Joy Delos Reyes
- **Reference**
- BH-158713
- **About the client**:
Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking a JIRA Specialist - Procurement to join their busy team for a 12 month temporary assignment.
**About the role**:
As JIRA Specialist - Procurement, you will provide detailed technical, professional, policy, operational support and advice in relation to complex procurement and Jira system problems. In addition, you will:
- Work with the Jira Service Desk, providing administrative support, including managing user accounts, customising workflows, monitoring system performance, resolving and escalating issues.
- Support end users of Procurement Jira Service Desk and developing training and guidance material.
- Document Jira configuration and issues resolution processes.
- Generate reports for the Procurement Branch utilising Jira Service Desk data.
- Collaborate with ICT and Procurement Branch stakeholders, achieving work area objectives.
**About you**:
- Proven experience in Jira Service Desk administration, management, and reporting experience
- Previous background in procurement and government is a plus
- Strong communication and interpersonal skills
- Critical thinking and problem solving skills
**Benefits**:
- Immediate start pending Federal Police Check
- 12 month Temporary Assignment
- Full time hours, Monday to Friday
- Brisbane, QLD location
- $60.26 per hour + super
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