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Itsm Practice Coordinator

3 months ago


Brisbane, Queensland, Australia Ignite Specialist Recruitment Services Full time
Contract Type

Contract

Reference

BH-370904

Industry

IT

Salary

per day - Min: AUD 900 - Max: AUD 1250

-
Immediate start:

-
2 x 12 month extension options:


  • Carseldine location


One of
Queensland's largest and most interesting
state government departments is looking to add an
ITSM Specialist to their Carseldine team.

You will be working on
a various IT projects.

This will see you involved in:


  • Managing escalations and activities:
-
Providing ITSM insights / knowledge:

  • Quality Assurance for ITSM
  • Knowledge transfer and uplift
  • ITSM reporting
    ITSM experience in a relevant role:

  • IT Service Management experience:
  • High level stakeholder engagement skills
  • Industry standard ITSM tools (i.e. ServiceNow, JIRA etc)
  • Relevant certifications would be beneficial
  • There is a WFH / office weekly split that will require you to be onsite as during appointed days.
  • For more information, please
    contact Aidan Daly on or alternatively please
    hit APPLY NOW for consideration of this role.