Jira Specialist

2 weeks ago


Brisbane, Queensland, Australia Chandler Macleod Full time

Location

  • Brisbane, Queensland
-
Category

  • IT & Digital
-
Salary
- $ AUD - $ AUD Hourly
-
Posted

  • 18Mar2024
-
Work type

  • Casual/Temp
-
Contact

  • Joy Delos Reyes
-
Reference

  • BH158713
-
About the client:

Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking a JIRA Specialist - Procurement to join their busy team for a 12 month temporary assignment.

About the role:

As JIRA Specialist - Procurement, you will provide detailed technical, professional, policy, operational support and advice in relation to complex procurement and Jira system problems

In addition, you will:

  • Work with the Jira Service Desk, providing administrative support, including managing user accounts, customising workflows, monitoring system performance, resolving and escalating issues.
  • Support end users of Procurement Jira Service Desk and developing training and guidance material.
  • Document Jira configuration and issues resolution processes.
  • Generate reports for the Procurement Branch utilising Jira Service Desk data.
  • Collaborate with ICT and Procurement Branch stakeholders, achieving work area objectives.

About you:

  • Proven experience in Jira Service Desk administration, management, and reporting experience
  • Previous background in procurement and government is a plus
  • Strong communication and interpersonal skills
  • Critical thinking and problem solving skills

Benefits:

  • Immediate start pending Federal Police Check
  • 12 month Temporary Assignment
  • Full time hours, Monday to Friday
  • Brisbane, QLD location
- $60.26 per hour + super

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