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Jira Specialist
2 weeks ago
Location
- Brisbane, Queensland
Category
- IT & Digital
Salary
- $ AUD - $ AUD Hourly
-
Posted
- 18Mar2024
Work type
- Casual/Temp
Contact
- Joy Delos Reyes
Reference
- BH158713
About the client:
Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking a JIRA Specialist - Procurement to join their busy team for a 12 month temporary assignment.
About the role:
As JIRA Specialist - Procurement, you will provide detailed technical, professional, policy, operational support and advice in relation to complex procurement and Jira system problems
In addition, you will:
- Work with the Jira Service Desk, providing administrative support, including managing user accounts, customising workflows, monitoring system performance, resolving and escalating issues.
- Support end users of Procurement Jira Service Desk and developing training and guidance material.
- Document Jira configuration and issues resolution processes.
- Generate reports for the Procurement Branch utilising Jira Service Desk data.
- Collaborate with ICT and Procurement Branch stakeholders, achieving work area objectives.
About you:
- Proven experience in Jira Service Desk administration, management, and reporting experience
- Previous background in procurement and government is a plus
- Strong communication and interpersonal skills
- Critical thinking and problem solving skills
Benefits:
- Immediate start pending Federal Police Check
- 12 month Temporary Assignment
- Full time hours, Monday to Friday
- Brisbane, QLD location
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