Workplace Experience Ambassador

2 months ago

Sydney, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
We are seeking a positive and energetic individual to join our team as a Workplace Experience Ambassador. Reporting to the Workspace Experience Manager, you will be responsible for creating memorable experiences and fostering a sense of community within the workspace. You will be the primary point of contact for colleagues and visitors, providing exceptional hospitality and support to ensure an unrivaled workplace experience.

**An Overview of the role**:
Create a welcoming and engaging office environment for colleagues and visitors.
Provide exceptional workplace experiences through excellent service delivery.
Support space operations to maintain a high standard and address any issues.
Organize and promote a variety of community-driven events, aligned with sustainability, diversity, equity, and inclusion goals.
Engage with the workplace committee to drive community engagement and organize regular forums.
Understand the needs of the business and proactively address challenges and opportunities.
Collaborate with the Workplace Team to deliver a shared vision.
Utilize digital platforms to engage both onsite and remote employees.
Collect and analyze workspace data to improve the overall employee experience.
Collaborate with various stakeholders to enhance community engagement.
Develop and execute communication strategies to promote events and community activities.

**Sounds like you? This is what we are looking for**:
Experience in customer service, events, sales, or related industries.
Prior experience in co-working, corporate real estate, or start-ups is a plus.
Excellent interpersonal and networking skills.
Passion for and understanding of the future of work concepts.
Curiosity about entrepreneurial communities and start-ups.
Strong teamwork, accountability, and mindfulness.
Outstanding verbal and written communication skills.
Creative mindset and ability to think outside the box.
Proficient in MS Office and other relevant computer skills.
Exceptional organizational and multitasking abilities.
Ability to thrive under pressure and remain adaptable.
Proactive and self-motivated with a strong initiative.
Energetic, cheerful, and outgoing personality.
Flexibility to work varying hours.

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recogni

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