Workplace Ambassador

3 weeks ago

Parramatta, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
As the Workplace Ambassador, strengthening the sense of community within the JLL office through facilitating togetherness and positively linking people and solutions in a fun, approachable and responsive way is a key focus.
Play your part in supporting our team to deliver services which provide leading edge facilities and workplace services which are aligned to JLL’s “The Future of Work” methodology.
You will be a vital member of the team, connecting stakeholders together and supporting engagement as well as improving our facilities management and delivering client-centric service excellence.

**An Overview of the role**:
Provide superior customer service to meet on-site client expectations
Implement improvement initiatives for the front office to enhance visitor experience
General reception duties
Assist in managing all contractors on-site to ensure adherence to required standards
Greet office visitors and engage the host
Procurement and vendor support
Monitor consumable stock levels and purchase when required
Conduct audits to ensure compliance with safety protocol
Escort clients and contractors
Participate in risk management, including disaster recovery and business continuity plans
Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

**Sounds like you? This is what we are looking for**:
Experienced in property management, hospitality, hotel management or high-end corporate concierge
Strong administrative skills with the ability to manage competing priorities and deliver services to a high degree of quality
Warm and welcoming nature with a passion for creating lasting impressions
Highly confident communicator and strong and professional interpersonal skills
Demonstrated ability to liaise with vendors to deliver efficient services
Passion to foster a team culture which aligns with JLL behaviour and values
Problem solving skills, capable of dealing with ambiguity and complex problem solving
Capable of presenting a professional and friendly corporate image to clients

**What you can expect from us**:
As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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