Workplace Ambassador

1 week ago

Sydney, New South Wales, Australia JLL Full time
JLL supports the Whole You, personally and professionally.


What's your ambition? Is it a big goal or small steps? Professional or personal? We'd like to know, because we make your ambitions our business.

We're JLL. We help organisations around the world achieve their ambitions by owning, occupying, and investing in real estate.

We work at the heart of buildings, also ensuring the building is safe, clean and everything is in good working order.

But our true value add for our clients is putting our customers first and creating places that people want to be.


What this opportunity involves:

As the Workplace Ambassador, you will provide outstanding experiences in the workplace for our Client's staff and visitors.

You will be the point of contact for workplace activities and support the client on initiatives by driving consistent implementation and delivery.


A pivotal aspect of this role is active engagement and interfacing with the lines of business and occupants as the ultimate service recipients.


A snapshot of the role:

Day to day contact point with the landlord, key vendors and Client
Share observations regarding any misalignment within the workplace
Point of contact for issues resolution and workplace change within space and coordinate with the team
Managing repair and maintenance services, materials, equipment and fixtures
Liaise with vendors and users for scheduling work


If you're a self-starter, goal oriented and love building client relationships then this role is for you You will have excellent communication skills and a strong customer service focus.

You will be required to have a deep understanding of the Workplace and surrounding areas and become the point of contact for daily workplace needs on the office floors.

2+ years experience in hospitality, events management, or related field
Ability to communicate and interact with all levels of the organisation
Ability to adapt in fast-paced working conditions and versatile in meeting client changing needs and requirements
Customer focused and be proactive in establishing customer relationships

What you can expect from us:

We value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia.

With over 2,000 unique offers across gyms, activewear, studios, healthy meals, supplements, accessories, self-care and more, there is something for everyone so you can perform at your best


Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted.


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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