Digital Customer Service Officer
4 weeks ago
Digital Customer Service Officer I Frankston location | Temp ongoing contract | November start
Your new company
This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced drivers and registered vehicles. They are currently seeking expressions of interest from multiple experienced customer service professionals to join their cluster of offices in Frankston in the capacity of a Digital Customer Service Officer.
Your new role
- You will be responsible for engaging with customers waiting in line to see if you can assist them with transactions via an iPad on the Vic Roads app (Digital Concierge Only).
- You will be the first point of contact, greeting all customers, directing and assisting them with queries.
- You will be responsible for resolving and responding to a wide range of customer service queries and fees/transactions, as well as licence processing.
- This will be a fast-paced face-to-face environment.
- You will be rostered between 20-38 hours a week, during the business hours of 8:30am-4:30pm Monday-Friday, and required to be on call until 9am on your rostered days off.
- You may be selected to be cross trained as a Licence Testing Officer, which involves computer licence testing, but also going out on the roads with learner drivers on a pre-determined test route.
What you'll need to succeed
- You will be tech-savvy and able to assist customers with an iPad (Digital Concierge Officer only)
- Motivation to work in a fast-paced Customer Service environment and a genuine interest in resolving customer enquiries is a must.
- You will need to be comfortable working on your feet for the duration of each shift (Digital Concierge Officer only)
- Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality
- You will need to have previous and relevant customer service experience.
- You will primarily be based at Frankston but may need to work at the other local branches as required.
- A second language set is highly regarded but not essential.
What you'll get in return
- You will receive comprehensive training with ongoing support.
- You will be a part of an excellent work culture.
- You will be placed on an ongoing temporary contract with competitive pay + super
What you need to do now
2827230
-
Digital Customer Service Officer
4 weeks ago
Melbourne Eastern Suburbs, Australia HAYS Full timeDigital Customer Service Officer I Heatherton / Ringwood locations | Temp ongoing contract | November start Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all...
-
Digital Customer Service Officer
3 days ago
Melbourne Eastern Suburbs, Australia HAYS Full timeDigital Customer Service Officer I Heatherton / Ringwood locations | Temp ongoing contract | November start Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all...
-
Digital Customer Service Officer
4 weeks ago
Melbourne Northern Suburbs, Australia HAYS Full timeCustomer Service/Digital Concierge Officer | Broadmeadows location | 20-38hrs p/w | Temp ongoing | ASAP start Your new company Due to growing business needs, this renowned service organisation is seeking an experienced customer service professional to work at their office based in Broadmeadows in the capacity of a Digital Concierge/Customer Service...
-
Digital Customer Service Officer
4 weeks ago
Melbourne Northern Suburbs, Australia HAYS Full timeDigital Customer Service Officer I Bundoora & Broadmeadows | Temp ongoing Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced drivers and registered...
-
Digital Customer Service Officer
3 days ago
Melbourne Northern Suburbs, Australia HAYS Full timeDigital Customer Service Officer I Bundoora & Broadmeadows | Temp ongoing Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced drivers and registered...
-
Digital Customer Service Officer
4 weeks ago
West Melbourne, Australia HAYS Full timeDigital Customer Service Officer I Hoppers Crossing | Temp ongoing contract | November start Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced...
-
Digital Customer Service Officer
3 days ago
West Melbourne, Australia HAYS Full timeDigital Customer Service Officer I Hoppers Crossing | Temp ongoing contract | November start Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced...
-
Customer Service Associate
3 weeks ago
Melbourne, Australia Benchmark Digital Partners Full timeFull Time Melbourne, Australia **Innovate with Benchmark Digital as a Customer Service Associate** Are you ready to innovate in the future? At Benchmark Digital Partners, we innovate the future every day by providing our customers with Environmental, Social & Governance (ESG) best-practice digital transformation software solutions! From our incredible...
-
Digital Communications Officer
7 days ago
Melbourne Eastern Suburbs, Australia Hudson Australia Full timeNFP Health agency seeks Digital Communications Officer to assist with a new communication strategy, with a focus on content creation & social mediaPart-time Digital Communications Officer opportunity***- Approx.$50-55 per hour plus Super depending on experience:- Part-time, 2-3 days a week, 6-month contractImmediate start:- Eastern suburbs MelbourneAbout the...
-
Wm2 Digital Customer Service Officer
2 days ago
West Melbourne, Australia HAYS Full timeDigital Customer Service Officer I Sunshine | Temp ongoing Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced drivers and registered vehicles. They...
-
Customer Service Officer
2 months ago
Melbourne Eastern Suburbs, Australia Horner Recruitment Full timeSupportive Team - Great Location in Rowville - Yearlong Opportunity Horner Recruitment have an exciting opportunity to assist our client based in Rowville to recruit two Customer Service Officers to start in the next coming weeks for their growing team. In this office-based role, you will be working alongside other company Customer Service Officers...
-
Customer Service Officer
1 week ago
Melbourne Eastern Suburbs, Australia Page Personnel Full timeScoresby Location - Temporary to Permanent Role **About Our Client**: Reporting to the Operations Manager, your main role and responsibilities will include but not limited to: - High-volume sales order data entry of customer orders, daily, using SAP. - Answering inbound calls from customers. - Forwarding customer feedback and complaints to the relevant...
-
Customer Service Officer
1 month ago
Eastern Suburbs, Australia Sharp & Carter Full timeAbout the roleThis is a Full-time, permanent opportunity for an upbeat, professional Customer Service officer to join an forward thinking and innovative manufacturing company located in Baywater. Whilst managing and growing an existing portfolio of clients, this role will also give you the opportunity to work with the Business Development Manager to acquire...
-
Customer Service Officer
7 days ago
Eastern Suburbs, Australia Sharp & Carter Full timeAbout the roleThis is a Full-time, permanent opportunity for an upbeat, professional Customer Service officer to join an forward thinking and innovative manufacturing company located in Baywater. Whilst managing and growing an existing portfolio of clients, this role will also give you the opportunity to work with the Business Development Manager to acquire...
-
Customer Service Officer
2 months ago
Melbourne Eastern Suburbs, Australia Frontline Human Resources Full time**Our client**: Our client is a manufacturer and designer of Windows and Doors, with an established reputation for commitment to innovative design and unsurpassed craftsmanship, and excellent customer service. **The Opportunity**: Our client is currently seeking a full-time permanent Customer Service officer, based in Bayswater North. **What's on...
-
Customer Service Officer
7 days ago
Melbourne Eastern Suburbs, Australia Horner Recruitment Full timeSupportive Team Great Location in Rowville Yearlong OpportunityHorner Recruitment have an exciting opportunity to assist our client based in Rowville to recruit two Customer Service Officers to start in the next coming weeks for their growing team.In this office-based role, you will be working alongside other company Customer Service Officers handling any...
-
Customer Service Officer
7 days ago
Melbourne Eastern Suburbs, Australia Page Personnel Full timeScoresby Location Temporary to Permanent RoleAbout Our Client:Reporting to the Operations Manager, your main role and responsibilities will include but not limited to:High-volume sales order data entry of customer orders, daily, using SAP. Answering inbound calls from customers. Forwarding customer feedback and complaints to the relevant stakeholder to fix,...
-
Digital Communications Officer
2 months ago
Melbourne Eastern Suburbs, Australia Hudson Australia Full timeNFP Health agency seeks Digital Communications Officer to assist with a new communication strategy, with a focus on content creation & social media **Part-time Digital Communications Officer opportunity** *** - **Approx. $50-55 per hour plus Super depending on experience**: - **Part-time, 2-3 days a week, 6-month contract. Immediate start**: - **Eastern...
-
Customer Service Officer
2 weeks ago
Melbourne Eastern Suburbs, Australia Page Personnel Full timeImmediate Start Available - Be Apart of a Growing and Expanding Team **About Our Client**: Reporting to the Operations Manager, your main role and responsibilities will include but not limited to: - High-volume sales order data entry of customer orders in SAP + Salesforce, daily. - Managing and quickly completing requests from internal Account/Territory...
-
Digital Producer
7 days ago
Melbourne, Victoria, Australia Now Digital Full timeNOW Digital is an award-winning digital agency providing strategic thought leadership and User Experience led digital transformation services. We are a dynamic and rapidly expanding team with a passion for understanding our client's organisational needs and delivering what we promise. The Opportunity As a Digital Producer, you will work closely with the...
