Customer Service Officer

7 days ago


Melbourne Eastern Suburbs, Australia Page Personnel Full time
Scoresby Location

  • Temporary to Permanent Role

About Our Client:

Reporting to the Operations Manager, your main role and responsibilities will include but not limited to:

  • High-volume sales order data entry of customer orders, daily, using SAP.
  • Answering inbound calls from customers.
  • Forwarding customer feedback and complaints to the relevant stakeholder to fix, immediately.
  • Organising freight and shipping for client orders and providing ETAs.
  • Development of customer relationships through high quality communication skills and customer service.
  • General adhoc requests as required by the customer service and administration team.

The Successful Applicant:


We are looking for a friendly and hardworking Customer Service Officer, who has a passion for customer interactions and likes to be in a high-volume environment.

To be successful, you'll need to have excellent data entry skills, great communication skills, and be friendly interpersonally. This is a fast-paced role and one where you'll be able to respond with over 60 requests, daily. This role will be required to working Monday - Friday, full-time hours, and this will be an in-office role.

What's on Offer:

You would be joining a growing and expanding team and business that values, respect, care, and teamwork plus additional benefits of:

  • Scoresby Location.
  • Free & Secure Parking.
  • 3Month Temp to Perm Role.
  • Brand New Offices
- $33 - $35 per hour plus Superannuation.

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