Support Coordinator

6 months ago

Caboolture, Australia Flourish Australia Full time

**Take the next step in your career** **Use your sector expertise and support people to link with appropriate supports and achieve their goals**:
Flourish Australia has an exciting opportunity for** **a** **Support Coordinator **to join our Coordination of Supports team in **Caboolture**

The position available is:

- **Part-time **_(60.8 hrs/fortnight)_
- **Working between Monday and Friday**:

- **Based at Caboolture with some** remote working opportunities available**:

- **Level 4 **on the Flourish Australia Enterprise Agreement (2018) equivalent to** $82,000 per annum (pro-rata) + 11% Super + Tax-Free Salary Packaging**

**About the Opportunity**:
Support Coordination aims to support people with a permanent and significant disability that affects their ability to take part in everyday activities. As a Support Coordinator, you will establish a positive collaborative relationship with the person and their support network. You will assist the person to identify, link with, and coordinate supports in their local communities, to build skills, overcome barriers and achieve goals.

In this role, you will give people more choice and control over how, when and where those supports are provided. You will be fundamental in the implementation of the person's plans and the achievement of their goals. In this position, you will also be required to ensure that people who have expressed an interest in accessing the NDIS and/or receiving support from Flourish Australia are engaged and supported to access suitable services.

Your key tasks and responsibilities in the role include, but are not limited to:

- To support people to, and build capacity to, coordinate NDIS plans, negotiate appropriate support and services, and connect with community support and mainstream services.
- Understand NDIS plans and funding amounts for each category and ensure when connecting the person with NDIS service that any over/under spending and impact on budget is discussed with the person.
- Connect the person with relevant supports/services and ensure that an informed decision has been made
- Connect the person with a support/service that encourages engagement, recovery, progress and goal outcomes
- Achieve measurable tasks within key timeframes including securing and implementing funded supports, assessments, and therapies.
- Assist people to identify and develop life roles and identity formation. This includes developing scheduled engagements and determining the purpose of each support while linking this directly to the person’s goals and outcomes.
- Support people with identifying goals, progress toward goals, and future strategies.
- Support people, families and carers to develop resilience and capacity to navigate the appropriate service systems and be able to do this even when people are in crisis.
- Explore support options available, and assist people to negotiate appropriate service agreements, aligned with their preferences and needs.

For more information about what it means to be a Support Coordinator with Flourish Australia, please review the Position Description.

**Who we are**:
Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

**Selection Criteria**:
**_ Essential:_**
- To be successful in this role you will have a strong understanding of the NDIS and relevant supports available in the regional network, be proficient with technology and have a workable knowledge of databases. You also need to be able to effectively utilise NDIS packages while also obtaining knowledge of all Flourish Australia programs. You should also bring strong time management and organisational skills and proven capacity to prioritise work commitments._

**_ In addition you will possess:_**
- A tertiary qualification in the behavioural sciences or a health-related discipline.
- Demonstrated time management skills including prioritisation of competing tasks and the ability to work innovatively to solve complex issues.
- Demonstrated understanding of the challenges faced by people with a lived experience of a mental health issue and how providing a recovery oriented service is of benefit to people.
- Understanding of the public sector and community based service systems relevant to people with a lived experience of a mental health issue and psychosocial disability and demonstrated experience navigating such systems and using influence to achieve positive results.
- Demonstrated experience in the provision of support and coordination for people with a lived experience of a mental health issue.
- Demonstrated st

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