Specialist Support Coordinator

6 months ago

Caboolture, Australia Esteem Care Services Full time

**Level 3 - Support Coordinator**

**Company Overview**:
Our mission is to enhance the lives of our clients by delivering person-centred care and promoting independence, dignity, and wellbeing. We are committed to creating a supportive and inclusive work environment that values our employees' skills, knowledge, and dedication.

**Position**:
We are currently seeking a highly skilled and compassionate Support Coordinator to join our dedicated team. As a Support Coordinator, you will play a key role in coordinating and overseeing the provision of specialised support services to our clients with varying needs.

**Responsibilities**:

- Coordinate and manage the delivery of specialized support services to clients with complex needs, ensuring the highest quality of care is provided.
- Conduct comprehensive assessments to identify clients' individual needs, preferences, and goals.
- Develop and implement personalized support plans in collaboration with clients, their families, and a multidisciplinary team.
- Monitor and evaluate the effectiveness of support plans and make necessary adjustments to ensure optimal outcomes for clients.
- Provide ongoing guidance, and support to other support coordinators, ensuring they have the necessary knowledge and skills to deliver specialised care.
- Act as a liaison between clients, families, support workers, and external stakeholders, maintaining clear and effective communication channels.
- Ensure compliance with relevant regulations, policies, and procedures, including safeguarding, confidentiality and health and safety guidelines.
- Stay up-to-date with industry best practices and developments, continuously enhancing your knowledge and skills.

**Qualifications and Requirements**:

- Minimum Diploma level in relevant field such as Social Work, Psychology, Counselling etc.
- Proven experience in coordinating and delivering support services to individuals with complex needs.
- In-depth knowledge of person-centred approaches and best practices in care and support.
- Excellent assessment, planning, and organizational skills.
- Strong communication and interpersonal skills, with the ability to build effective relationships with clients, families, and colleagues.
- Ability to work collaboratively in a multidisciplinary team and adapt to changing priorities.
- Empathy, compassion, and a genuine commitment to enhancing the lives of individuals with diverse needs.
- Knowledge of relevant legislation, regulations, and quality standards.
- Valid driver's license and access to reliable transportation.

**How to Apply**:
If you are passionate about making a positive difference in the lives of individuals with complex needs and possess the required qualifications and skills, we would love to hear from you. Please submit your resume to be considered for this role.

**Note**:
**Job Types**: Part-time, Permanent, Casual

Pay: $80,000.00 - $90,000.00 per year

Schedule:

- Day shift

**Experience**:

- Support Coordination: 1 year (preferred)

Licence/Certification:

- NDIS Workers Screening Check (preferred)

Work Location: In person

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