Medical Reception

4 weeks ago

Melbourne, Australia Avant Mutual Group Full time

**Job no**: 499758

**Work type**: part time

**Location**: Melbourne

**Categories**: Receptionists, Customer Service - Inbound, Customer Service - Outbound

**About Hoxton**

Part of Avant Mutual, Hoxton MPM is a premium provider of medical practice management services across Australia. We support a variety of medical specialist, general and surgical practices, by providing off-site administration and practice management services.

Due to continued growth, fantastic full-time and part-time opportunities for compassionate and efficient Medical Receptionists are now available in our Kew East office.

Office Hours: Monday - Friday, no weekends

This is an opportunity to showcase your skills as a caring and service-focused receptionist, in a modern environment providing off-site medical administration services for a number of different medical and specialist practices.

**Benefits of working for Hoxton**
- Career progression opportunities and professional development
- Community engagement opportunities like including volunteering
- Fun, friendly and motivated team
- Great work life balance with no weekend or after hours work

**About You**

We are looking for a dedicated and positive individual with drive, to make a real difference to our doctors’ practices. This position in Kew requires an adaptable and confident person, with a strong drive to provide only the highest quality service.
Medical experience is desirable but not essential.

You will be working with a range of surgeons and physicians. Even more important will be your proven track record in providing excellent customer service with empathy and respect.

The ability to quickly learn a range of different practice software packages (e.g. Genie, Clinic to Cloud, among others) will be needed for success in the role.

**Key duties include**:

- Booking and arranging of appointments
- Managing patient phone enquiries
- Liaising with patients, providers, hospital staff & referrers
- Filing and medical administration processes and general office duties on cloud-based platforms
- Ability to multi-task effectively with consistent attention to detail
- Excellent communication skills and professional phone manner
- Work cohesively within a team but also able to work independently
- Confident with computers and new technology
- Strong organisational and time management skills

If you are looking for a career-enhancing role with a friendly, dynamic and professional work environment where your contribution is valued then this is the role for you.

If this role sounds like the one you have been looking for and you are ready to hit the ground running, please. We would love someone to start ASAP, so don't delay

**Advertised**: 03 Aug 2023 AUS Eastern Standard Time
**Applications close**:

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