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Administration & Retail Assistant

4 weeks ago

Perth, Australia Silverstone Recruitment Full time

Admin / Secretarial / Office Support Administration Perth Permanent / Full Time

4/7/2023
- Balcatta Location + Free Onsite Parking
- Use of MYOB - Essential
- Permanent Full Time Position
- Balcatta Location + Free Onsite Parking
- Use of MYOB - Essential
- Permanent Full Time Position

**Our Client**:
We are working with a family owned and operated business who have built a reputation on exceptional customer service and satisfaction. They are known for fostering great relationships with their suppliers and clients for close to 10 years making them leaders in the wholesale and supplier industry for workwear, uniforms and safety wear.

**The Role**:
Here presents an exciting opportunity for an experienced administration and retail assistant to join the team on a permanent full time basis.

Working Monday - Friday, 8:30am - 4:30pm out of their office in Balcatta, you will be required to the following:

- Developing and reviewing procurement policies and procedures
- Reviewing, comparing, analyzing, and approving products and services to be purchased with a view to increase cost efficiency.
- Managing inventories and maintaining accurate purchase and pricing records
- Responding to customer enquiries and retail sales
- Manage & process sales orders and maintain customer records
- Communicating and coordinating with Retail & Warehouse staff
- Providing feedback on the efficiency of the customer service process, highlighting and investigating areas for improvement and providing staff training and support where required.
- Building relationships with existing clients and suppliers
- Maintain close contact with the customer to ensure the companies products and services
- Prepare and organize monthly meetings with warehouse and branding
- Undertake performance reviews regularly with Team Lead

**Essential Criteria**:

- MYOB - Advanced Level
- Proficient with the MS Office Suite
- Previous experience working in the workwear industry
- High level of attention to detail
- Excellent level of customer service
- Must be available for an immediate start

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