North Training Consultant

5 months ago

Perth, Australia AMP Limited Full time

**The opportunity**

The primary purpose of the role is to assist with the growth and retention of North clients via the provision of a range of support services, principally training and education of North, project management of Transition services and relationship management with key clients back-office staff.

**How you will make an impact**
- Works closely with the Distribution team in managing existing adviser relationships and support engagement of new advisers. This support is a combination of training responsibilities and supporting practices who want to transition clients to North.
- Maintain and develop deep and trusted relationships with key clients’ back-office staff to drive retention and growth and build best practice for efficiency and use of Platform.
- Working closely with the Business Development Manager(s) and New Business Manager(s) to on-board new advisers and support staff to North.
- Deliver effective training for advisers and support staff
- Roll out new platform capabilities in conjunction with the Business Development Managers to adviser practices.
- Identify growth and engagement opportunities for North.
- Act as a point of escalation ensuring Adviser queries and complaints to ensure they are dealt with effectively in a timely manner.

**What you will bring to the role**

Experience & Qualifications required
- 3+ years' experience in financial services industry (or a related industry)
- Previous client facing role is highly desirable
- RG146 qualified

Job Specific Capabilities Required

In addition to your experience and qualifications, you should be able to demonstrate an excellent level of competency in the following:

- A strong understanding of the Financial Planning market including compliance
- Proven track record in effectively resolving difficult or complex customer issues
- Understanding of the advice process and obligations of an adviser
- Strong relationship management skills
- Sound technical knowledge of superannuation investment structures, funds management and Platforms
- Ability to manage multiple projects and to set targets and goals autonomously
- Previous experience demonstrating effective presentation skills and material to educate clients in a manner appropriate to the individuals and groups level of knowledge
- Ability to build effective relationships and working pro-actively and collaboratively with peers/ interna; stakeholders to ensure client priorities are front of mind

**Working for AMP**

We are transforming our business. We are looking for people with courage, accountability and integrity who inspire the same in others. If you are comfortable challenging the status-quo and perform at your best in an evolving and complex environment - we need you.

**The investor in all of us - AMP**

**Wellbeing & Benefits**

We invest in the health, wellbeing and development of our people by offering a range of great benefits to support you be your best, professionally and personally:

- We-Flex: Choose how, when and where you work.
- CHAMP Program: Access for you and your family to 24/7 wellbeing and counselling support.
- Well-being programs and activities: Annual health checks, flu vaccinations, information sessions.
- Volunteering: opportunities through our AMP Foundation.
- Financial Well-Being: competitive home loans, leading superannuation contribution, discounted financial advice and personal insurance.

**Inclusion & Diversity**

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at AMP.

At AMP we are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. Read more about our Reconciliation Plan **here **.**

**Message to recruitment agencies

  • Training Consultant

    6 months ago

    Perth, Australia EllisKing Full time

    **The company**: Our client has continued to grow by fostering a culture of innovation, encouraging diversity of thought and by delivering innovative and sustainable solutions to the market. They offer their employees the opportunity for career advancement through a robust training and development program and the opportunity to work on a diverse portfolio of...

  • Physiotherapist - Eyre and Far North Local Health Network

    4 weeks ago

    Perth, Western Australia SA Health Full time

    Job SummaryWe are seeking a skilled Physiotherapist to join our team in the Eyre and Far North Local Health Network. As a Physiotherapist, you will be responsible for delivering a comprehensive range of restorative and re-enablement services to the community.Key ResponsibilitiesDevelop and implement generalist and specialist knowledge to enhance clinical...

  • Food and Beverage Service Attendant

    3 weeks ago

    Perth Airport, Australia DELAWARE NORTH Full time

    Delaware North Australia is seeking skilled Food & Beverage Attendants to provide exceptional service at Perth Airport. As a Food & Beverage Attendant, you will be responsible for serving food and beverage items to our valued customers while maintaining a clean and safe environment.Key Responsibilities: Deliver outstanding food and beverage service to our...

  • Café Operations Manager

    4 weeks ago

    Perth Airport, Australia DELAWARE NORTH Full time

    At Delaware North, we're seeking a talented Café Manager to lead our Coffee Quarter venue at Perth Airport in delivering exceptional guest experiences.As a Café Manager, you'll oversee daily operations, manage staff, and drive revenue growth while exceeding guest expectations.Key Responsibilities:Manage the daily operations of the venue and ensure all...

  • Airport Food and Beverage Team Leader

    1 month ago

    Perth Airport, Australia DELAWARE NORTH Full time

    Delaware North Australia - Food and Beverage Team LeaderDelaware North Australia is seeking a motivated and experienced Food and Beverage Team Leader to join our team at Perth Airport. As a key member of our team, you will be responsible for leading our food and beverage operations, ensuring high-quality service and memorable guest experiences.Key...

  • Perth Airport Cafe Manager

    4 weeks ago

    Perth Airport, Australia DELAWARE NORTH Full time

    Delaware North Australia is seeking a skilled Cafe Manager to lead our Coffee Quarter venue at Perth Airport.We're looking for a passionate and driven individual who can deliver exceptional guest service, manage staff, and exceed guest expectations.Key Responsibilities:Oversee daily operations, managing staff and resources to achieve financial targets and...

  • Consultant Anaesthetist Opportunity

    4 weeks ago

    Perth, Western Australia JPS Medical Recruitment Full time

    The PositionWe are seeking a highly skilled Consultant Anaesthetist to join our team at a 160-bed facility in North West Tasmania. This role provides a high standard of anaesthetic care to all patients, including perioperative care, audit, education, research, and management.The HospitalThis hospital is the principal referral centre for the North West...

  • Recruitment Consultant

    6 months ago

    Perth, Australia Arch Recruitment Full time

    Recruitment Consultant **Recruitment** **|** Staff **|** Perth **|** Full-time** **About the Role** Arch Recruitment is looking for an experienced recruitment consultant to join our very friendly, driven and expanding team. We are seeking a responsive and responsible individual who can manage and maintain an internal recruitment pipeline in line with the...

  • Cafe Operations Manager

    3 weeks ago

    Perth Airport, Australia DELAWARE NORTH Full time

    Cafe Manager Position OverviewDelaware North is seeking a Cafe Manager to oversee daily operations at our Coffee Quarter venue at Perth Airport. The successful candidate will be responsible for managing staff, boosting revenue, and exceeding guest expectations.Key Responsibilities:Managing the daily operations of the venue and ensuring all tasks are...

  • Food Service Director

    2 weeks ago

    Perth Airport, Australia DELAWARE NORTH Full time

    Opportunity SummaryWe are seeking a highly skilled Cafe Manager to lead our team at Perth Airport. As a key member of our Delaware North team, you will be responsible for delivering exceptional guest experiences and driving business growth.In this role, you will oversee the daily operations of our cafe, managing staff, optimizing revenue, and ensuring...

  • Perth Airport Food and Beverage Service Expert

    6 days ago

    Perth Airport, Australia DELAWARE NORTH Full time

    Job OverviewDelaware North is seeking a highly skilled Food & Beverage Attendant to join our team at Perth Airport. As a key member of our hospitality team, you will be responsible for delivering exceptional food and beverage service to our passengers.About the RoleWe are offering an estimated annual salary of $55,000-$65,000 depending on experience, plus...

  • [Senior] Food

    3 weeks ago

    Perth Airport, Australia DELAWARE NORTH Full time

    Delaware North Australia is seeking a dedicated and motivated Food and Beverage Team Lead to join our team at Perth Airport.About the roleAs a Food and Beverage Team Lead, you will be responsible for leading a high-performing team in delivering exceptional food and beverage experiences to our guests. You will train and develop team members, drive sales...

  • Cafe Manager

    2 weeks ago

    Perth Airport, Australia DELAWARE NORTH Full time

    About the Role:The Cafe Manager will oversee the daily operations of the Coffee Quarter venue at Perth Airport, ensuring all tasks are completed efficiently and guest satisfaction is exceptional.Key Responsibilities:Manage the daily operations of the venue, including staff supervision, budgeting, and inventory control.Foster a positive and engaging work...

  • Cafe Manager

    4 weeks ago

    perth airport, Australia Delaware North Full time

    About the RoleCafe Manager - Lead a Dynamic TeamDelaware North Australia is seeking a skilled Cafe Manager to oversee the daily operations of our Coffee Quarter venue at Perth Airport. As a Cafe Manager, you will be responsible for managing staff, boosting revenue, and exceeding guest expectations. If you are passionate about delivering exceptional guest...

  • Perth Airport Cafe Manager Position

    4 weeks ago

    Perth Airport, Australia DELAWARE NORTH Full time

    Cafe Manager Role OverviewWe are seeking a skilled Cafe Manager to oversee the daily operations of our Coffee Quarter venue at Perth Airport. As a Cafe Manager, you will be responsible for managing staff, boosting revenue, and exceeding guest expectations.Key ResponsibilitiesManage the daily operations of the venue and ensure all tasks are completed...

  • Cafe Manager, Perth Airport

    4 weeks ago

    Perth Airport, Australia Delaware North Full time

    The Opportunity: Delaware North Australia is hiring a full time **Cafe Manager** for our Coffee Quarter venue at **Perth Airport**! We’re looking for someone who’s passionate about delivering exceptional guest service, with a positive attitude and a drive to create unforgettable experiences. In this role, you'll oversee daily operations, managing...

  • Senior Property Manager Role in North Perth

    2 weeks ago

    Perth, Western Australia Gough Recruitment AU Full time

    Are you a seasoned property manager looking for a new challenge?We are seeking an experienced Senior Property Manager to join our team in North Perth. As a key member of our team, you will be responsible for managing a portfolio of properties and leading a dedicated team.Salary: $85,000 - $100,000 per annum + superannuationAbout the Role:This is an exciting...

  • Train Maintainer

    5 months ago

    Perth, Australia CrewSELECT Full time

    CrewSELECT are supporting our client in their search for a Mechanical Fitter/Train Maintainer at their North of the River facilities. **To be successful, you'll need the following**: - Trade Qualification - Mechanical Trade - Proven mechanical fitter experience - Experience in a workshop environment - Strong fault finding skills **What's in it for...

  • Train Maintainer Electrican

    5 months ago

    Perth, Australia CrewSELECT Full time

    CrewSELECT are supporting our client in their search for a Electrical Fitter/Train Maintainer at their North of the River facilities. **To be successful, you'll need the following**: - A Grade Electrical Licence - Proven electrical fitter experience - Experience in a workshop environment - Strong fault finding skills **What's in it for you**: This is an...

  • Team Leader, Perth Airport

    2 months ago

    Perth Airport, Australia Delaware North Full time

    The Opportunity: Delaware North Australia is hiring a casual and full-time **Food & Beverage Team Leaders** to join our team at **Perth Airport**. In this role, you'll lead our team in delivering high-quality food and beverages, ensuring memorable guest experiences. We're looking for a motivated team player who thrives in a dynamic, fast-paced...