Scheduling Administrative Representative

6 months ago

Canberra, Australia JML Plumbing & Gas Full time

**Scheduling Administration Representative at JML Plumbing & Gas**

Are you organized, detail-oriented, and passionate about providing exceptional customer service? JML Plumbing & Gas is seeking a motivated individual to join our team as a Scheduling Administration Representative. In this role, you will play a pivotal part in ensuring the seamless coordination of plumbing services appointments, contributing to the success and reputation of our company. As this role offers the opportunity to grow into a scheduling operations manager role you will be able to grow with the company.

**Responsibilities**:

- **Appointment Scheduling**: Efficiently manage and coordinate the scheduling of plumbing services appointments, taking into account customer preferences and technician availability.
- ** Dispatching Mastery**: Skillfully assign plumbing technicians to service calls, optimizing resources and ensuring timely response to customer needs.
- ** Customer Satisfaction**: Exceed customer expectations by providing accurate information, resolving scheduling conflicts promptly, and ensuring a smooth and hassle-free scheduling experience.
- ** Organizational Wizardry**: Maintain an organized and up-to
- date schedule for plumbing technicians using advanced scheduling software, ensuring maximum efficiency and productivity.
- ** Documentation Proficiency**: Keep meticulous records of appointments, service requests, and customer interactions, contributing to the overall efficiency and effectiveness of our operations.
- ** Problem-Solving Prowess**: Quickly identify and address scheduling issues, emergencies, or conflicts, demonstrating resourcefulness and adaptability in resolving challenges.
- ** Collaborative Spirit**: Work closely with other team members, including technicians, customer service representatives, and managers, to streamline processes and enhance overall performance.

**Qualifications**:

- **Exceptional Organizational Skills**: Proven ability to multitask, prioritize effectively, and maintain meticulous attention to detail in a fast-paced environment.
- ** Outstanding Communication Skills**: Excellent verbal and written communication skills, with a natural talent for building rapport and delivering top-notch customer service.
- ** Customer Service Experience**: Previous experience in a customer-facing role, preferably within the service industry, showcasing a commitment to customer satisfaction and professionalism.
- ** Problem-Solving Abilities**: Strong critical thinking skills and the capacity to identify and resolve scheduling issues efficiently and effectively.
- ** Adaptability and Reliability**: Ability to thrive in a dynamic work environment, demonstrating flexibility, dependability, and a proactive approach to challenges.
- ** Team Player Mentality**: Eagerness to collaborate with colleagues, contribute to a positive work culture, and support the success of the team as a whole.
- ** Empathy and Patience**: A genuine desire to understand and address customer needs with empathy, patience, and professionalism.

**Salary**:$25 - $40 per hour, depending on experience

**Schedule**:40hrs per week

**Benefits**:

- As little or as much over time as you want.
- A great work-life balance.
- Career development pathways to management roles.
- Mid year Christmas parties, Quarterly social events

  • Project Scheduler

    2 months ago

    Canberra, Australia Local Peoples Full time

    Local Peoples is seeking enthusiastic and talented Project Scheduler in the ACT to join our team as embedded members with our prestigious Government client. The Project Schedulers will develop and manage integrated schedules that map and track all accountable activity across all streams of work that contribute to project and program outcomes. Through...

  • Scheduler

    3 months ago

    Canberra, Australia HammondCare Full time

    **Provide, maintain and create the rostering/schedule for our Home Care Workers in the ACT region, to ensure our clients are properly cared for.** - Permanent position with guaranteed hours and stability in our Home Care team - Maximise your take-home pay with NFP salary packaging - Enjoy a work-life balance with set shifts and hours **Roster Co-ordinator -...

  • Project Scheduler

    6 months ago

    Canberra, Australia Kinexus Australia Full time

    We currently have a position available for Scheduler to be based in the ACT. The successful applicants will join a dynamic team in a highly technical and safety critical environment. They shall be required to build, resource level and conduct health checks on schedules for Major Projects, and review scheduling processes and procedures (including resource,...

  • Fleet Administrator/customer Service Representative

    6 months ago

    Canberra, Australia HERTZ Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Project Scheduler

    6 months ago

    Canberra, Australia Talent International Full time

    australia australian capital territory contract negotiable- Exciting opportunity for a Project Scheduler - ACT located, some WFH flexibility - 6 month contract + multiple extension opportunities **The Client** Our client provides science and technology support to safeguard Australia and its national interests. **The Role** Our client is seeking the...

  • Scheduler

    3 months ago

    Canberra, Australia HammondCare Full time

    Provide, maintain and create the rostering/schedule for our Home Care Workers in the ACT region, to ensure our clients are properly cared for. Permanent position with guaranteed hours and stability in our Home Care team Maximise your take-home pay with NFP salary packaging Enjoy a work-life balance with set shifts and hours Roster Co-ordinator- ...

  • Project Scheduler

    3 months ago

    Canberra, Australia QinetiQ Full time

    QinetiQ employs more than 8500 people in 50 locations around the world, offering our customers premier expertise in advice, services and creative technology-based products. QinetiQ Australia, part of the global QinetiQ group, provides technological and scientific expertise and advisory services to help customers protect and advance their vital interests. As...

  • Service Scheduler

    6 months ago

    Canberra, Australia A.I.R Recruitment Full time

    Our client is a leader in their industry known for their reliable, safe and professional service. Although a global company, they operate from more than 30 branches across Australia and New Zealand, offering superior localised service in line with global best practice standards to meet client needs. Due to internal movement, we’re on the hunt for a highly...

  • Schedules Coordinator

    1 month ago

    Canberra, Australia Seven West Media Full time

    **Categories**: Administration & Office Support, Broadcast Operations, Television Production, Television Programming, On-Air Promotions **The Opportunity** A new and exciting opportunity is available for a Schedules Coordinator to join the Seven Canberra team working across our regional broadcast markets as we embark on a digital transformation program....

  • Scheduler - South Region

    4 months ago

    Canberra, Australia HammondCare Full time

    Roster Co-ordinator- what's involved in the role? A Temporary 12 month Full Time opportunity for an experienced Roster Coordinator to join our HammondCare At Home South Region team to cover the morning shift (6am-2pm). The role location is flexible depending on the succcessful applicant's location. The role of Roster Coordinator (known...

  • Master scheduler

    4 months ago

    Canberra, Australia Deloitte Full time

    Job Requisition ID:  36130  About the team Are you a scheduling maestro with a consulting and project management background? Do you thrive in fast-paced environments, ensuring complex projects are delivered on time and within budget? If so, we want you on our Canberra team!  Our Technology Strategy & Transformation (TS&T) team, is at the...

  • Schedules Coordinator

    2 months ago

    Canberra, Australia Seven West Media Full time

    Schedules Coordinator Apply now Job no: 979727Work type: Full-time, Maximum Term ContractLocation: CanberraCategories: Administration & Office Support, Broadcast Operations, Television Production, Television Programming, On-Air Promotions The Opportunity A new and exciting opportunity is available for a Schedules Coordinator to join the Seven...

  • Project Scheduling Professional

    3 weeks ago

    Canberra, ACT, Australia Whizdom Recruitment Full time

    We are seeking a skilled Project Scheduler to join our team at Whizdom Recruitment in Canberra. As a key member of our project management team, you will be responsible for developing and managing integrated schedules that map and track all accountable activity across projects and programs.Your primary goal will be to ensure target milestones are realistic,...

  • Strategic Scheduling Professional

    3 weeks ago

    Canberra, ACT, Australia Local Peoples Full time

    We are seeking a skilled Strategic Scheduling Professional to join our team in the ACT. The ideal candidate will have experience managing scheduling activities across large-scale projects and programs, with a strong focus on capturing and monitoring dependencies, ensuring realistic and achievable milestones.This role is open to candidates with a background...

  • Schedules Coordinator Position

    4 weeks ago

    Canberra, ACT, Australia Seven West Media Full time

    As a key member of the Seven Canberra team, you will have the opportunity to work across our regional broadcast markets as we embark on a digital transformation program.This is a fast-paced and varied role that offers a behind-the-scenes view of broadcast media and the chance to kick-start your career in the industry.You will be responsible for preparing and...

  • Television Scheduling Coordinator

    3 weeks ago

    Canberra, ACT, Australia Seven West Media Full time

    Company Overview:The Seven Network is a leading media company in Australia, committed to delivering high-quality content to its audience. With a rich history and a strong presence across the country, we are seeking a skilled Television Scheduling Coordinator to join our team.About the Role:We are looking for an organized and meticulous individual with...

  • Master scheduler

    4 months ago

    Canberra, Australia Deloitte Full time

    Job Requisition ID: 36130  About the team   Are you a scheduling maestro with a consulting and project management background? Do you thrive in fast-paced environments, ensuring complex projects are delivered on time and within budget? If so, we want you on our Canberra team!  Our Technology Strategy & Transformation (TS&T) team, is at the forefront...

  • Roster Coordinator

    3 weeks ago

    Canberra, ACT, Australia HammondCare Full time

    About This OpportunityWe are seeking an experienced Roster Coordinator to join our HammondCare At Home South Region team on a 12-month full-time basis. The role will involve providing scheduling services to all HammondAtHome areas, ensuring efficient management and administration of client and staff schedules.The successful candidate will have the...

  • Scheduler Afternoon Shift

    4 months ago

    Canberra, Australia HammondCare Full time

    **Provide, maintain and create the rostering/schedule for our Home Care Workers in the Canberra region, to ensure our clients are properly cared for.** - Permanent position with guaranteed hours and stability in our Home Care team - Maximise your take-home pay with NFP salary packaging - Enjoy a work-life balance with set shifts and hours **Roster...

  • Care Worker Scheduler

    3 weeks ago

    Canberra, ACT, Australia HammondCare Full time

    Join Our Team as a Roster CoordinatorIn this rewarding role, you will be responsible for providing scheduling services to all HammondAtHome Canberra areas.The ideal candidate will have demonstrated experience in customer service, scheduling/rostering, data analytics or call centre environments. You will also possess exceptional time management skills and the...