CRM Admin Assistant

3 weeks ago


Bayswater, Australia Paccar Full time

**About Us** PACCAR** is a global market leader specialising in the design, manufacture and distribution of premium heavy commercial vehicles; Kenworth and DAF, related parts, leasing and financial services via an extensive dealer network throughout Australia.

**The Opportunity**
The Technical Publications Administrator / CRM Coordinators role is to coordinate the assembly and creation of the Maintenance Manuals required for each truck handed over by the production facility. This is a Fixed Term - 12 month contract.

**Your Key Responsibilities**
- Collation of hard copy technical information for Maintenance Manuals (MM).
- Assembly of boxes & satchels for MM
- Ordering of supplies from vendors for MM creation.
- Ordering of base materials for MM box assembly requirements.
- Information transfer from system onto a USB drive (required in MM pack).
- Coordinate the data entry of the customer information into the Kenworth CRM system.
- Checking CRM data for completeness and accuracy before transferring to CRM database.
- Liaise with dealers to confirm correctness of Customer details in ROADS system.
- Assist with information sharing with other staff members regarding CRM database.

**About You**
- Excellent attention to details
- Proactive
- Friendly and approachable manner, respectful of others
- Adaptable priority setting skills
- Shows initiative
- Strong desire for accuracy and completeness of information

**Why Us?**
In return, PACCAR offers great working conditions, a friendly team environment, an excellent salary package including generous superannuation, salary sacrifice, corporate health benefits, education support and long-term employment and career opportunities.

Job Reference: PACAUSLVL103362


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