CRM Coordinator

2 weeks ago

Bayswater, Australia Techtronic Industries (TTI) Full time

Who are we
Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people.

Our culture is centred around improving the lives of our users, something that not only drives our product development but underpins everything we do.

We are committed to ensuring our people have a great experience at Milwaukee, so in addition to an exciting and challenging role we also provide:

Lifestyle:
Hybrid working model to support flexibility.

Personal Development:
Access to Linked In Learning and professional development programs.

Health &Wellbeing:
Paid Parental Leave and Employee Assistance Program.

Discounts &Perks:
Generous discounts on company products.

Social:
Recognition programs and social events to celebrate our team's achievements

About The Opportunity

Reporting directly to the CRM Manager in a hybrid role that is based at our newly renovated offices in Nottinghill your day to day will include:

  • Support the CRM Manager in the delivery of end to end CRM Campaigns
  • Planning and delivery of the CRM calendar and acquisition programs across Australia and New Zealand
  • Working the with CRM Manager in the delivery of briefs and segmentation requirements
  • Support the delivery of the CRM Strategy in line with the Digital and Brand Strategy
  • Support end user account platform enquiries and issues
  • Be the brand champion in driving data governance
  • Utilise consumer data analysis in a process of continuous optimisation to better customer experience and drive incremental sales

What you will bring to the role:


  • Marketing or Business Degree qualified and/ or significant relevant industry experience.
  • Salesforce CRM Suite Preferable (Salesforce Commerce Cloud, Salesforce Sales Cloud, Salesforce Service Cloud and Communities)
  • Experience across automation and journey building is desirable
  • Strong communication skills both written and verbal
  • Ability to demonstrate initiative
  • Solid time management and attention to detail


At Milwaukee our values based operating style ensures that our employees are managed by exemplary leaders, who offer job flexibility, strong client base and training/career paths.

**If you fit the above attributes and are excited at the prospect of joining a growing, global
organisation, then please click APPLY NOW

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