Operations Administrator

6 months ago

East Melbourne, Australia Fuse Recruitment Full time

**East Melbourne VIC 3002**

**$70000 - $85000 per annum, Benefits: Plus Super**

**Full time**
- Our client is a national insurance broking network who facilitate authorised representatives across Australia successfully run their business.
- They are looking for friendly, highly driven individuals with great work ethic to join a supportive and collaborative work culture.
- **Who will you be working with?**

You will be working closely with the national operations manager to ensure the day to day and strategic running of the insurance broking network.
- **Benefits to successful applicant**:

- Attractive salary
- Comprehensive benefits package
- Agile, inclusive and diverse workforce
- Convenient office location on the outskirts of the CBD
- Continuous learning culture which inspires you to learn, share and grow

**Duties and responsibilities include**:

- Process payments and conduct account reconciliation in a timely manner to ensure accuracy and efficiency in financial transactions.
- Collate and reconcile management reports as required, providing insights and analysis to support decision-making processes.
- Manage enquiries from customers and brokers within the network, offering exceptional customer service and resolving queries promptly and effectively.
- Reconcile and report on debtor management, ensuring timely collection and resolution of outstanding payments.
- Acquire knowledge in processing systems to efficiently support enquiries from the network, demonstrating adaptability and a willingness to learn.
- Support the operational team with additional tasks as required, contributing to the overall success and effectiveness of the department.

**We are looking for someone with**:

- Proven experience in financial administration, account reconciliation, and customer service roles.
- Experience in an insurance brokerage is desirable
- Strong attention to detail and ability to work accurately under pressure to meet deadlines.
- Excellent communication skills, with the ability to effectively interact with internal and external stakeholders.
- Ability to work collaboratively in a team environment while also being able to work independently with mínimal supervision.
- At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you_
- If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role_
- #SCR-hazel-mcdermott_
- #ChooseFuse_

**Consultant**:
**Hazel McDermott**:
**Recruitment Consultant**:

- 0432 391 158


**Reference number**:
BH-30096

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