Customer Service Level 1
2 months ago
**Customer Service Level 1 - Event Staff**: East Melbourne VIC, Australia
Apply
Return to Job List
**Want to be part of the MCG Casual Customer Service Event Day team?**
- Are you genuinely passionate about providing great customer service?
- Fast paced, service focused and exciting environment
- This is an opportunity to join an iconic organisation
The Melbourne Cricket Club has the public responsibility of managing one of the largest and the most successful stadiums in Australia and the world - the Melbourne Cricket Ground (MCG). The MCG is host to more than 70 major events annually, attracting over three million patrons and visitors. Exceptional customer service plays a crucial role in providing a memorable experience to all visitors.
We are looking for enthusiastic customer service professionals who are friendly, warm and passionate about the MCG, Melbourne and our sporting culture and would like to be part of our Casual Customer Service Attendant Event Staff.
**To be successful in this role, it is essential that you have**:
- A passion for creating and delivering great customer service
- A genuine interest in looking after our guests
- Previous experience providing excellent service
- High quality verbal communication skills and high standards of personal presentation
- The ability to work in a range of locations across the stadium
**To ensure the MCC can meet its staffing requirements for every event, it is essential that you can meet all of the following requirements**:
- Be available to work a minimum of 30 events offered during the calendar year (1st January - 31st December) inclusive of eight (8) Marquee events. These events are outlined in the Availability for Work and Rostering Policy & Procedure document which is reviewed annually.
- Be available to work Thursdays, Fridays, Weekend, and Public Holidays.
- Are over the age of 18 before **15 November 2024**.
- Be available to attend a face to face 20 min interview at the MCG on **Wednesday 9 October 2024 **(at a time between 10:00am to 6:00pm).
- Be available to attend a mid-week induction and training session on 6 November OR 3 December OR 5 December
For a more detailed description of the role please refer to the **Position Description** and the **Position Task Analysis** document by clicking the link on this page.
Due to the large volume of interest in these positions, unfortunately we do not provide individual feedback on shortlists and unsuccessful applicants. Only shortlisted applicants will be invited to attend an interview.
- Are received after the ad has closed.
- Are not able to attend the interview times and induction/training times.
- Are not able to meet the availability for events outlined above.
**Please note, agency submissions will not be considered for this position**
For a more detailed description of the role please refer to the position description via the link.
The MCC is committed to providing a safe and welcoming environment for everyone including children & young people and has zero tolerance to child abuse and harm.
Position Description
**Type**: Casual
**Category**: Event Day Customer Service - Any
**Reference ID**: RM000044
**Date Posted**: 23/09/2024
-
Customer Service Attendant Level 1
2 months ago
East Melbourne, Australia Melbourne Cricket Club Full time**Customer Service Attendant Level 1**: East Melbourne VIC, Australia Apply Return to Job List **Want to be part of the MCG Casual Customer Service Event Day team?** - Are you genuinely passionate about providing great customer service? - Fast paced, service focused and exciting environment - This is an opportunity to join an iconic organisation The...
-
Turf Tradesperson
2 months ago
East Melbourne, Australia Melbourne Cricket Club Full time**Turf Tradesperson - Level 1 **:East Melbourne VIC, Australia Apply Return to Job List **Turf Tradesperson Level 1** Outside Venues** - Work for an iconic organisation at one of our world class MCC sporting facilities. - Combine your love of sport and continue your career in Sports Turf Management - cricket pitches and outfield surfaces The Melbourne...
-
Level 1
5 months ago
Melbourne, Australia Build PX Full timeCBD Location - Collaborative and Supportive Culture - Great Mentors and Ability to Grow **Company Insights**: Join a team where you are supported and developed, and not a cog in a machine. This is a workplace where great teamwork and seamless collaboration are highly valued and appreciated. Our client is not just any IT service provider; they specialise in...
-
Service Desk Analyst
5 months ago
Melbourne, Australia Hudson Australia Full timeGreat opportunity for a Level 1 & 2 Service Desk Analyst who is a self starter with a strong technical aptitude and a customer centric approach, to joing a highly technical and colaborative team on a 12 month ongoing contract, $45 - 50 /hr. Required is a proven track record of level 1 & 2 on-site support, Win 10, Office 365, SCCM. Great opportunity for a...
-
Customer Care Officer Level 1
5 months ago
Melbourne, Australia Mercy Health Full timeLocation: Melbourne | Eastern Metropolitan Job type: Full time Organisation: Mercy Health **Salary**: Salary not specified Occupation: IT and Telecommunications Reference: 20509 **CUSTOMER CARE OFFICER - LEVEL 1 (multiple opportunities)** **ABOUT THE ROLE** - Provide 1st level remote and in person Information Technology and Telecommunications support...
-
Customer Service Representative
4 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeCustomer Engagement AssociateAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences across all business units. Reporting to the Senior Customer Engagement Associate, your responsibilities will include:Key Responsibilities:Providing superior customer service, prioritizing the customer...
-
Customer Service Representative
2 months ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeCustomer Engagement AssociateAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences across all business units. Reporting to the Senior Customer Engagement Associate, your responsibilities will include:Key Responsibilities:Providing superior customer service, prioritizing the customer...
-
Helpdesk Officer
5 months ago
Melbourne, Australia Public Sector People Full time$40 per hour plus super - 3 days per week, - Local Council Experience Essential! **Exciting Opportunity: Helpdesk Officer - Level 1 | 5-month Temporary Contract** **Our Client,** a leading organisation committed to enhancing community services, is seeking a skilled and passionate Helpdesk Officer to join their dynamic team. As a trusted partner of Public...
-
Level 1 Security Analyst
5 months ago
Melbourne, Australia Triskele Labs Full timeThe Level 1 SOC Analyst is responsible for ongoing monitoring and triaging of Triskele Labs Security Operations Centre (SOC) clients on a 24x7x365 basis. This includes monitoring of SIEM technologies, Vulnerability Management and Threat Intelligence Management to identify and report on potential threats within a client network. In addition to raising...
-
Level 1 Security Analyst
2 months ago
Melbourne, Australia Triskele Labs Full timeThe Level 1 SOC Analyst is responsible for ongoing monitoring and triaging of Triskele Labs Security Operations Centre (SOC) clients on a 24x7x365 basis. This includes monitoring of SIEM technologies, Vulnerability Management and Threat Intelligence Management to identify and report on potential threats within a client network. In addition to raising...
-
Level 1 Tech Support Wanted
5 months ago
Melbourne, Australia CG Recruitment Full time**Level 1 Tech Support Wanted** Our client is a leading IT services provider and are seeking a Level 1 Tech Support **Location: Melbourne, Vic** **Shift time**: Wednesday 13/03 - 5pm to 7pm **The Role**: - Providing comprehensive IT support to clients - Resolve and diagnose desktop and laptop software and hardware issues - Advanced computer knowledge -...
-
IT Servicedesk Consultant- Level 1
5 months ago
Melbourne, Australia Milestone IT Full timeOver the phone support - Immediate start - Excellent career progression Milestone IT is currently working with this brilliant organization located in the western suburbs of melbourne that right now has an exciting opportunity for an experienced IT ServiceDesk consultant to join a great team. Working with a small team of IT specialists, you will be...
-
Security Analyst
4 days ago
Melbourne, Australia LAB3 Full timeWe get the power of automating code. Our people innovate together in ways that disrupt the industry for our customers, partners and communities. LAB3 are growing and there’s no stopping us - maybe this might just be the opportunity for you. Our offer to you It is our purpose to unlock innovation in every team, and we know that teams perform best when they...
-
Case Manager Level 1
2 months ago
Melbourne, Australia Allianz Australia Full time**Case Manager Level 1 - Personal Injury | Melbourne** **What if you could put the customer at the heart of everything you do?** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to...
-
IT Helpdesk Support- Level 1
1 month ago
Melbourne, Australia Milestone IT Full timeMilestone IT is currently working with this brilliant Organisation who right now has an exciting opportunity for an experienced IT Helpdesk SUpport - Level 1to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users both on and off-site.Key Responsibilities include:Gathering information and raising...
-
Case Manager Level 1
5 months ago
Melbourne, Australia Allianz Australia Full time**Case Manager Level 1 | Australia - Melbourne** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the...
-
Customer Engagement Associate
3 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeJob SummaryAs a Customer Engagement Associate at the Customer Engagement Centre, you will be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your...
-
Senior servicedesk engineer
5 months ago
Melbourne, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with this brilliant healthcare client who right now has an exciting opportunity for an experienced IT ServiceDesk Engineer to join a great team. Working with a team of IT specialists, you will be providing Level 1 support to users Key Responsibilities include: Assisting the level 1 team with resolving the service desk...
-
Level 1 Application Support Specialist
1 month ago
Melbourne, Victoria, Australia RLDatix Full timeAbout the Role:We are seeking a highly skilled Level 1 Application Support Analyst to join our Customer Support team at RLDatix. As the first point of contact for our customers, you will play a vital role in ensuring that requests are managed efficiently and professionally.Key Responsibilities:Provide initial point of contact for customers and answer...
-
Customer Engagement Associate
3 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeJob DescriptionAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key ResponsibilitiesReporting to the Customer Engagement Centre Team Leader, you will:Demonstrate a superior customer service capability...