Claims Service Consultant Level 1

6 months ago

Melbourne, Australia Allianz Australia Full time

4-6 weeks of remote training will be provided
- Hybrid working
- Multiple positions available

At Allianz Australia, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

**You'll be responsible for**
- Managing a National based portfolio of motor claims and handling inbound/outbound calls
- Providing excellent customer service to our customers in a timely manner
- Maintaining positive working relationships with external and internal stakeholders, and providing the best possible outcomes for our customers
- Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues

**About you**
- High level of Customer service experience, ideally within a claims environment
- Insurance knowledge/background would be highly desirable
- Ability to multi-task and work in a fast-paced environment
- Excellent communication skills (both written and verbal)
- Confidence to learn, access and use different systems and software
- Strong attention to detail
- A team player attitude, with a focus on supporting and respecting others

**What's on offer**
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Employee discounts on Allianz insurance products and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

**Job Level**:

- Entry Level

**Location**:

- Melbourne, VIC, AU, 3000**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Australia

**Employing Entity**:

- ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Permanent

**ID**:

- 45878

**Position Cluster**:

- Non-Executive

  • Claims Service Consultant Level 2

    6 months ago

    Melbourne, Australia Allianz Australia Full time

    **Claims Service Consultant Level 2 | Multiple locations** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners,...

  • Claims Consultant

    6 months ago

    Melbourne, Australia DXC Technology Full time

    **About the Role** Senior Claims Consultant to manage both property & liability claims. The purpose of this role is to provide a high level of claims management services to clients and brokers through consulting, advisory, advocacy and negotiation. Diligence around favorable financial outcomes, reducing claim amounts, risk mitigation and the recovery...

  • Claims Consultant

    6 months ago

    Melbourne, Australia Fuse Recruitment Full time

    **Melbourne VIC** **$80000 - $110000 per annum** **Full time** **Who will you be working with?** An Underwriter with a rich history of serving commercial clients and a specialisation in strata insurance. As they continue to grow and expand, they’re on the hunt for a dynamic and driven Claims Consultant to join their team. - **What are the benefits?** -...

  • Claims Consultant

    7 months ago

    Melbourne, Australia Allianz Australia Full time

    **Claims Consultant - Club Marine | Victoria Bayside and Melbourne CBD** - **Full-time permanent opportunity with great staff benefits**: - **Hybrid and Flexible working arrangements** Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, your...

  • Claims Consultant

    5 months ago

    Melbourne, Australia IAS RECRUITMENT Full time

    Renowned Australian Organisation - $64K (incl super) + bonus & benefits - Hybrid Work Model | Melbourne Location **About the company** A renowned Australian company providing superior products and services across the banking, investment, health, and general insurance functions that support many Australians daily. This organisation has an opportunity for an...

  • Claims Service Consultant

    4 weeks ago

    Melbourne, Australia Tal Services Limited Full time

    Company DescriptionWelcome to This Australian Life. From the millions of Australians, we protect, to those that make it happen every day at TAL, people really are what we’re all about. TAL needs people who represent our diverse Australian community.   People who embrace our spirit and inspire confidence in their colleagues, customers and...

  • Claims Consultant

    4 weeks ago

    Melbourne, Victoria, Australia Sedgwick Full time

    About SedgwickSedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Our company culture is built on the foundation of caring for our clients, colleagues, and communities.Role OverviewWe are seeking an experienced Claims Consultant to join our team in the role of Commercial Property Claims Consultant....

  • Claims Service Consultant

    8 months ago

    Melbourne, Australia TAL Full time

    **Company Description** Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...

  • Claims Service Consultant

    8 months ago

    Melbourne, Australia TAL Full time

    **Company Description** Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...

  • Expression of Interest

    3 weeks ago

    Melbourne, Australia Allianz Australia Full time

    **Expression of Interest** **We are currently seeking Expressions of Interest for Claims Service Consultants & Senior Claims Service Consultants - Melbourne, VIC.** At Allianz Australia, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. **You'll be responsible...

  • Claims Consultant

    6 months ago

    Melbourne, Australia SustainAbility Full time

    An opportunity to join a leading Superannuation fund as a Claims Consultant You will be responsible for the proactive management of a portfolio of life insurance claims for valued members.   Key Responsibilities: Gather and interpret relevant information to form appropriate claims strategies and effectively determine correct benefit entitlements,...

  • Case Manager Level 1

    3 months ago

    Melbourne, Australia Allianz Australia Full time

    **Case Manager Level 1 - Personal Injury | Melbourne** **What if you could put the customer at the heart of everything you do?** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to...

  • Claims Consultant

    7 months ago

    Melbourne, Australia TAL Full time

    **Company Description**: - Welcome to This Australian Life._ From the millions of Australian’s, we protect, to those that make it happen every day at TAL, people really are what we’re all about. TAL needs people who represent our diverse Australian community. People who embrace our spirit and inspire confidence in their colleagues, customers and...

  • Claims Service Professional

    3 weeks ago

    Melbourne, Victoria, Australia Tal Services Limited Full time

    Job Overview:Tal Services Limited is a leading provider of life insurance solutions, and we're seeking an experienced Claims Service Consultant to join our team. In this role, you'll be responsible for supporting customers through the claims process, handling administrative tasks, and assessing low complexity claims.Salary: $60,000 - $80,000 per annum,...

  • Claims Consultant

    6 months ago

    Melbourne, Australia TAL Full time

    Company Description Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...

  • Expert Claims Service Consultant

    3 weeks ago

    Melbourne, Victoria, Australia Gallagher Bassett Full time

    About the RoleAt Gallagher Bassett, we are seeking a highly skilled Expert Claims Service Consultant to join our team. This is an exciting opportunity to contribute to the growth and success of our organization.

  • Senior Claims Consultant: Claims Expertise

    1 month ago

    Melbourne, Victoria, Australia NTI Full time

    Job Title: Senior Claims ConsultantWe are seeking a skilled Senior Claims Consultant to join our team at NTI. As a Senior Claims Consultant, you will be responsible for managing a portfolio of key accounts and negotiating favourable settlements with third-party insurers.Key Responsibilities:Manage a portfolio of key accounts, including complex...

  • Case Manager Level 1

    6 months ago

    Melbourne, Australia Allianz Australia Full time

    **Case Manager - Personal Injury | Melbourne** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the...

  • Motor Claims Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Randstad Full time

    Job DescriptionA highly regarded provider of automotive and insurance services is seeking a skilled Motor Claims Consultant. The ideal candidate will assess and manage a portfolio of motor claims, providing exceptional service to customers and external stakeholders.About the RoleThis role involves assessing motor claims and providing an end-to-end service...

  • Liability Claims Consultant

    2 months ago

    Melbourne, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...