Senior servicedesk engineer

7 months ago


Melbourne, Australia Information & Communication Technology | Help Desk & IT Support Full time

Milestone IT is currently working with this brilliant healthcare client who right now has an exciting opportunity for an experienced IT ServiceDesk Engineer to join a great team.

Working with a team of IT specialists, you will be providing Level 1 support to users

Key Responsibilities include:

Assisting the level 1 team with resolving the service desk tickets Resolve the complex issues raised by the level 1 team Work with the Engineering Team as a cross-over resource Work closely with the Team Leader to resolve escalated issues Mentor the L1 service desk team and help develop documentation Provide support for Active Directory, operating system builds from images, and troubleshooting Performing proactive and reactive troubleshooting to identify potential problems Provide reports as requested by the management or by the customer

Skills we are looking for:

Minimum of 2-3 years experience of performing level 2 support Detailed knowledge and experience of Microsoft Office Suite Detailed knowledge of various desktop and server operating system High level of experience with O365 Strong networking knowledge Strong understanding of Citrix Friendly welcoming professional with good telephone manners. Well-presented, hardworking, and enjoys working in a Team Possess great written and verbal communication skills. Work well independently and productively within a small team environment.

  • Melbourne, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is currently working with this brilliant organization that has an exciting opportunity for an experienced IT ServiceDesk Engineer to join a great team. Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone Key Responsibilities include: Providing IT support over the phone Providing...

  • IT Support Specialist

    1 month ago


    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is currently partnering with a prominent organization to fill an exciting opportunity for an experienced IT ServiceDesk Engineer. This role offers the chance to work in a dynamic environment, providing Level 1 support to users over the phone.As part of our team, you will be responsible for delivering exceptional customer service, providing...


  • Melbourne, Victoria, Australia Square Full time

    **Unlock Your Potential at Square**We are seeking a highly skilled Technical Lead for our Client Platform Engineering team. As a key member of our organization, you will play a crucial role in architecting, developing, and operating a mission-critical platform used by all Blocks, including employee laptops, desktops, and tablets.About the RoleThis is an...


  • Melbourne, Victoria, Australia Square Full time

    About the RoleWe are seeking an experienced Software Engineer to join our Client Platform Engineering team. This team is responsible for architecting, developing, and operating a mission-critical platform used by all Blocks.Key ResponsibilitiesOversee the complete lifecycle of various employee devices, coordinating with Information Security, IT Logistics,...


  • Melbourne, Victoria, Australia AusNet Services Ltd Full time

    About AusNet Services LtdAusNet Services Ltd is a leading provider of energy services, committed to delivering essential energy to every Victorian family.Job Title: Senior Secondary EngineerWe are seeking an experienced and skilled Senior Secondary Engineer to join our Infrastructure Engineering team in Southbank, Melbourne. As a key member of our team, you...


  • Melbourne, Victoria, Australia Michael Page Full time

    About the RoleMichael Page is seeking an experienced Senior Primary Engineer to join our team in a Senior Engineering Specialist role. This exciting opportunity will see you play a critical part in shaping the future of energy infrastructure.


  • Melbourne, Victoria, Australia Commonwealth Bank Full time

    Senior DevOps EngineerWe are looking for a Senior DevOps Engineer to join our team at the Commonwealth Bank. As a Senior DevOps Engineer, you will be responsible for designing, implementing, and maintaining our cloud-based infrastructure.Key ResponsibilitiesDesign and implement cloud infrastructure using AWS CloudFormation and Terraform.Develop and maintain...


  • Melbourne, Victoria, Australia BMD Constructions Full time

    About BMDAs a national contractor with a 42-year history of delivering infrastructure, BMD prioritizes its people and fosters a culture of excellence.**Key Responsibilities:As a Senior Project Engineer with BMD, you will:Work with senior project team members to achieve optimal production and cost outcomesProvide onsite engineering services and technical...


  • Melbourne, Victoria, Australia Jemena Full time

    About Jemena's Asset ManagementJemena is a leading Australian energy company seeking a skilled Senior Engineer to join our team. As a Senior Engineer – Rotating, you will play a critical role in ensuring the safety, reliability, and long-term value of our assets.This position requires a high degree of technical expertise, with a strong focus on asset...

  • Electrical Engineer

    3 weeks ago


    Melbourne, Victoria, Australia Michael Page Full time

    Michael Page is currently seeking a highly skilled Senior Electrical Engineer to join our team. As a Senior Electrical Engineer, you will play a critical role in the design, development, and implementation of electrical infrastructure projects.


  • Melbourne, Victoria, Australia Xero Full time

    Xero is a leading cloud-based accounting and bookkeeping platform that helps small businesses thrive. At Xero, our purpose is to empower people in small business, their advisors, and communities around the world.About the Role:As Senior Engineering Director at Xero, you'll be responsible for driving engineering excellence and building high-performing teams....


  • Melbourne, Victoria, Australia Canonical Full time

    Job DescriptionThis is a challenging and dynamic role as a Senior Engineering Manager at Canonical, the leading company behind Ubuntu. As a member of the engineering team, you will play a key part in shaping the future of Linux server systems.About the RoleWe are seeking an experienced Senior Engineering Manager to lead our engineering team, driving...

  • Senior Water Engineer

    4 weeks ago


    Melbourne, Victoria, Australia Jacobs Full time

    Market OverviewJacobs is a leading provider of professional, technical, and construction services for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery, and cutting-edge manufacturing.We're challenging today to reinvent tomorrow by solving the world's most critical problems. Our team of experts...


  • Melbourne, Australia Electronic Arts Full time

    Requisition Number:184546Can this position be remote?: NoElectronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone...


  • Melbourne, Victoria, Australia Talent International Full time

    About the RoleOur client, a leading national retailer, is seeking an experienced Senior Observability Engineer to join their growing Observability team.


  • Melbourne, Victoria, Australia Marriott Full time

    About The RoleWe are seeking an exceptional Senior Engineering Manager to lead our engineering team at The Ritz-Carlton, Melbourne. This is a unique opportunity to join a world-renowned luxury hotel brand and be part of a dynamic team that delivers exceptional guest experiences.Job SummaryThe Senior Engineering Manager will oversee all engineering and...

  • Senior Engineer

    3 months ago


    Melbourne, Australia Mane Consulting Full time

    About the CompanyOur client is a fast-growing software company that is transforming how developers and testers worldwide approach the deployment of microservices at scale. Their platform simplifies testing and deployment for thousands of users, combining cutting-edge technology with a commitment to continuous learning, customer satisfaction, and...


  • Melbourne, Australia VLine Full time

    Senior Systems Engineer 452 Flinders Street Permanent, Full-Time, Newly Created Join V/Line in this newly created Senior Systems Engineer role in the Requirements & Verification team within our Project Services unit. Apply your expertise in systems engineering and requirements management to make a significant impact on major rail projects...


  • Melbourne, Victoria, Australia Pearson Carter Full time

    About the OpportunityWe are seeking a highly skilled Senior Software Engineering Director to join our team at Pearson Carter. As a key member of our leadership team, you will be responsible for building and leading a high-performing engineering team from scratch.Our client is a global Ed-Tech leader that partners with universities across four countries to...


  • Melbourne, Victoria, Australia Electronic Arts Full time

    Game-Changing OpportunitiesWe are seeking a talented Senior Graphics Engineer to join our team at Electronic Arts. In this role, you will play a crucial part in developing and maintaining high-performance rendering backends for various platforms.About the RoleThis is a fantastic opportunity to leverage your expertise in C++ and low-level graphics APIs such...