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Process Optimisation Specialist

2 months ago

Melbourne, Australia Suburban Rail Loop Authority Full time

Location: Melbourne | CBD

Job type: Full time / Permanent

Organisation: Suburban Rail Loop Authority

**Salary**: $127,467 - $170,579

Occupation: IT and Telecommunications

Reference: VG/SRLA/CS/1693043

Suburban Rail Loop Authority (SRLA) is responsible for planning and delivering Suburban Rail Loop (SRL), the largest infrastructure project in Victoria’s history and the state’s biggest investment in transport and precinct development.
- ** Are you a Lean or Six Sigma practitioner?**:

- **Are you passionate about process improvement and business analysis?**:

- **Do you want to be a part of Victoria's largest infrastructure project and contribute to transforming the way we commute?**

**About the opportunity**

We have an exciting **permanent**, full-time role with hybrid working arrangements and attractive Victorian public service grade 6 salary between $127,467 and $170,579 per annum plus 10.5% superannuation.

Reporting to the Manager, Digital, you will play a pivotal role in:

- Supporting the delivery of IT projects in a capacity of a Senior Business Analyst
- Mapping the existing internal processes (as-is) and stakeholders to identify opportunities for improvement (to-be)
- Creating in-depth root cause analyses for the highest priority opportunities
- Performing gap analysis to identify continuous improvement opportunities
- Actively engaging with stakeholders to ensure recommended solutions are in line with business needs
- Measuring and monitoring of implemented processes and quality performance against agreed key performance indicators
- Examining processes holistically to understand the impact of changing them on people, strategy, systems and general business operations
- Establishing and setting up best practices in relation to process optimisation tooling, business analysis processes and deliverables

**About you**

To succeed in the role, you will have/be:

- Lean Six Sigma Black Belt or Master Black Belt Certification
- Experience using Promapp or similar
- Experience in business process management, process improvement and Kaizen
- Experience in business analysis and business process modelling
- Experience with Agile delivery methodology and requirements lifecycle management using Azure DevOps, JIRA or similar
- Excellent organisational awareness and stakeholder management skills
- Ability to analyse process gaps and flaws and deliver insights relative to customer experience, team experience, productivity and commercial aspirations
- Ability to coach and guide the stakeholders in both agile and waterfall project set-ups
- Ability to communicate complex and emotive topics to diverse audiences through various data, written and verbal methods

**About us**

Suburban Rail Loop (SRL) is a city and state-shaping project that will transform Victoria's public transport system, connecting our suburbs and creating opportunities in great places. The 90-kilometre Loop will link every major rail line from the Frankston line to the Werribee line, via Melbourne Airport, better connecting Victorians to jobs, retail, education, health services and each other.

Beyond the rail infrastructure and cross-suburb travel connections, over time SRL will reshape Melbourne from a city centred around a single CBD to a ‘city of centres' - attracting more businesses and people to the broader station areas and creating more jobs in Melbourne's middle suburbs closer to where people live. Local initiatives will include new and improved open and public space, tree planting, more walking and cycling paths, retail and hospitality areas and plazas.

**Why join us?**
- An emphasis on work/life balance
- High-performing team environment
- Equal opportunity employer
- Personal and professional development opportunities
- Committed to safety and wellbeing
- Training and development opportunities

**How to apply**

Please include a resume and a one-page cover letter. In your cover letter, we want to know why you want to work for Suburban Rail Loop Authority, why you are interested in the role, and, taking into account the Key Selection Criteria as a whole, how your skills, knowledge, experience and qualifications are applicable to the role.

**Applications close Australian Eastern Daylight Time 11:59pm Tuesday 31 January 2023**

Employees at SRLA are required comply with all directions and/or policies introduced by SRLA in relation to the COVID-19 pandemic (as determined by SRLA, taking into account applicable Commonwealth or State government legislation, directions or policy as in force from time to time) including but not limited to directions or requirements regarding being vaccinated.

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