Area Operations Manager

3 months ago

Adelaide CBD, Australia Powerstaff Full time

$65k - $70k base, + Super + $15K Car Allowance + Car Park
- Adelaide City Location I Mixed Role in Office + Visiting Sites
- Long-term Career Opportunity I Great Team & Management

**YOUR NEXT COMPANY**
My client is a well-recognised national brand, and leader in the facilities management area. They have over 450 sites nationally and a significant number of locations under management, They are very customer focused and have a team in Adelaide of around 15 people in the Adelaide city office and a further 20 field staff out on sites. They are seeking an Area Operations Manager to oversee and lead this team, the operations and performance of these locations and provide support to the business and clients. The reason for this vacancy is because the current person in the role is leaving after 10+ yrs with the business to take a new adventure.

**YOUR NEXT ROLE / DUTIES**
Reporting to the Senior Operations Manager, you will undertake the following duties:

- Visit sites regularly to ensure things are operating at an acceptable level
- Ensure OHS standards are upheld on sites
- Provide training to personnel
- Lead and manage the performance of the field staff
- Rostering of the field staff
- Design, implement and monitor revenue incentive programs to maximise revenue
- Monitor contractor performance and initiate action plans to address non-compliance where necessary
- Liaise with clients
- Coordinate works to be undertaken onsite with contractors
- Be on call after hours for rare emergencies
- Reporting:

- Provide regular, accurate and timely reporting and analysis on site performance to budget
- Ensure complete understanding and compliance with Company procedures for reporting (SCR’s, ledgers, etc) to staff at all sites
- Provide final check and analysis on timesheets for all staff working in the area
- Report hazards and incidents
- Provide support and guidance to team members, focus on their development and engage them in their roles through effective communication and meaningful work
- Foster a culture of compliance through leadership and setting positive examples for staff
- Escalate any issues of risk to your manager
- Problem solve issues
- Communicate regularly with your manager to provide updates
- Be decisive where required on smaller matters to make decisions and keep on top of work loads
- Follow up staff, contractors and stakeholders to ensure things are done by priority in a timely fashion

**ARE YOU THE RIGHT FIT?**
To be successful in securing this role you there are some essential and desirable requirements:
Essential Criteria
- You will have experience overseeing multiple sites (either as a Property Manager, Retail Area Manager, Hospitality Area Manager or similar
- You will be a quality communicator, in written, in verbal and good at keeping people updated
- You will be able to manage your time well and be organised
- You will be able to negotiate and make decision
- You will be a team player and respectful of others and be able to work closely with management
- Be confident and self assured to undertake the role of a manager and leader
- Understand that the role which mainly 9am - 5pm will require some out of hours work and to be on call for emergencies
- You will have initiative and be good at following people and tasks up to completion
- Experience leading a team.

Desirable Criteria
- A tertiary qualification, Business Degree or similar

**CULTURE**
This is a great company that have a market leading brand which for part of a group of businesses operating across Australia and internationally. They have excellent tenure of their staff and a lot of long-term people in the business. The Adelaide office has a small close knit, dynamic and vibrant team with a very strong culture.

**BENEFITS**
The salary will be $65k - $70k base, plus Super, plus $15K Car Allowance, plus Car Park equivalent to around a $100k package all inclusive.

The company is well established and stable and they offer career progression opportunities both vertically and horizontally as well as options across the wider group and geographies.

The role will have autonomy and close teamwork and will be challenging and varied and involve a mix of working from the office and getting out to side to make your day varied.

**POWERSTAFF

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