Account Technology Specialist

6 months ago

Canberra, Australia NetApp Full time

**If you run toward knowledge and problem-solving, join us**:
In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it.

If you want to have a real impact, NetApp is the place for you. You’ll make a difference—while still maintaining a healthy work-life balance. Who are we? Forward-thinking technology people with a heart. Join us.

**Account Technology Specialist**:
Canberra, Australian Capital Territory, Australia

**Job category**: Systems Engineering

**Job ID**: 126052-en_US

**About NetApp**

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

**Job summary**:
Our Account Technology Specialists lead the technical sales engagement on NetApp's Products and Solutions to existing and new customers. Utilize your excellent technical and relationship building skills in working with alliance vendors, partners, and sales to ensure that optimum systems solutions are provided to customers. This team is highly visible and carries great responsibilities in enabling customers realize the benefits of using NetApp technologies and services. As a member of this team, you will significantly improve how our customers manage and control their data as well as implement our Intelligent Data Infrastructure strategies.

**What is a day as an account technology specialists like?**:

- Play a key role in delivering innovative technical solutions to our customers
- Have a technical focus on Data Management and Hybrid Cloud Technologies
- Work directly with customers and partners in pre-sales and consultative engagements
- Work effectively across functions with other NetApp employees in Sales, Marketing, Professional Services, Technical Support, Product Management and Development areas
- Identify customer needs and requirements and deliver the best customer outcome possible
- Strategize and hunt closely with your Client Exec counterpart(s)
- Work with the broader NetApp team to respond to RFx's
- Escalate issues that could impact business results
- Co-ordinate local, national and international technical resources to ensure that customer requirements are met, and opportunities are successfully closed
- Deepen your technical capabilities by learning new technologies via training and certifications

**What you can bring to the table**:

- An interest and passion for Data Management, Cloud Technologies, Virtualization, Machine Learning and Al
- Proven experience with storage technologies i.e. File, Block, Object, and their specific architecture.
- Understanding of the Australian Federal market technical and business landscape.
- Excellent communication skills
- A passion for delivering innovative technical solutions
- The knack to propose and expertly demonstrate solutions using presentations, existing customer or partner solutions, white board, demos, pilots, proof-of-concepts, etc.
- A curious mind and collaborative style
- An AGSVA NV1 clearance level is desirable.

Did you know

**Why NetApp?**

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.

If you run toward knowledge and problem-solving, join us.

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