Safeguarding Incident Support Officer

2 weeks ago

Canberra, Australia Life Without Barriers Full time

**Job no**: 501621

**Employment type**: Full Time

**Location**: ACT, Newcastle, Maitland & Hunter, Sydney, Brisbane, Adelaide, Hobart, Melbourne

**Categories**: Child, Youth & Family, Practice & Quality

**About the Organisation**
Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

**About the role**
Reporting to the Safeguarding Incident Lead you will assess and triage client incidents, determine if events meet the threshold of a statutory incident report, to ensure compliance in line with national and state-based legislation as well as LWB policies and procedures.

You will play a key coordination role in statutory incident reporting processes, providing advice and guidance to client services staff, escalate critical incidents, assessment of client and organisational risk, undertake trend analysis and make referrals to the National Investigations Team (NIT).

This is a 6 month full time maximum term contract role, location flexible.

**Key Responsibilities**
- Assess and review the collection of information to determine if the incident is reportable to external statutory and regulatory bodies
- Work with Client Services to gather the information for reports to State departments or regulatory bodies, preparing accurate and high-level reports for the manager’s approval
- Coordinate the referral of reportable incidents to NIT and P&C for investigation
- Undertake critical assessment of client event risk factors to inform guidance, process steps and escalation pathways
- Facilitate informal educational sessions with LWB staff in relation to statutory incident reporting requirements and risk management
- Develop and maintain local information systems, including statutory incident reporting trackers and registers
- Compiling information from existing systems, client services, and other sources for final incident report notifications
- Provide end-to-end oversight of, and assistance with, coordination of the event
- Use data to identify and report systemic issues that relate to quality and compliance and upline to manager

**Skills & Experience**
- A qualification in a related discipline or other relevant experience/qualifications
- Working knowledge of relevant safeguarding legislation, framework, policies and procedures
- Demonstrated experience in the use of data systems
- Experience in a similar role that requires a calm, clear and measured approach to handling calls and queries of a highly sensitive nature
- Commitment to process improvement and the care and protection of vulnerable people in our community
- Demonstrated experience writing well-articulated reports and correspondence that involves a high-level of risk assessment and analytical skills
- Excellent written and verbal communication and interpersonal skills
- Ability to handle sensitive material, demonstrate a high level of confidentiality and operate with integrity and honesty
- Proficient ability in the use of the Microsoft Office suite of programs, specifically Excel

**Benefits**
- Full time 6 month maximum term contract role, location is flexible
- Salary packaging and monthly RDO
- Work with skilled professionals to enhance the lives of the people we support

**How to Apply**

**Applications close at midnight on Sunday 14**th** May, 2023.**
- To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 or hold a valid medical exemption certificate. You will be required to provide evidence of your vaccination status during the recruitment process._
- We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview._

**Advertised**: 05 May 2023 AUS Eastern Standard Time
**Applications close**: 14 May 2023 23:55 AUS Eastern Standard Time

  • Regulatory Compliance Support Officer

    1 month ago

    Canberra, Australia NDIS Quality and Safeguards Commission Full time

    NDIS Quality and Safeguards Commission 1 **Regulatory Compliance Support Officer, Operational** **Assessment** **About the NDIS Quality and Safeguards Commission** The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent agency established on 1 July 2018 to improve the quality and safety of NDIS supports and services. The...

  • Complaints Officer

    4 weeks ago

    Canberra, Australia NDIS Quality and Safeguards Commission Full time

    NDIS Quality and Safeguards Commission 1 About the NDIS Quality and Safeguards Commission The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent agency established on 1 July 2018 to improve the quality and safety of NDIS supports and services to people with a disability. Job Reference Number 207_10/23 Number...

  • Aps5 & Aps6 Incident Officers

    4 weeks ago

    Canberra, Australia DFP Recruitment Services Full time

    **Job description**: **APS5 & 6 Reportable Incidents Officer** - ASAP commencement until Feb 2024 with view to extension - Office located in CBD - Government opportunity to make a difference **The Role** This Government agency works with people with disability, providers and the community to deliver nationally consistent, responsive and effective regulation...

  • Incident and Availability Manager

    4 weeks ago

    Canberra, Australia Leidos Full time

    Company Description We’re a large scale systems integration company, committed to delivering trusted solutions that help to safeguard Australia. With over 20 years’ local experience and the backing of a 32,000 global network, we currently number 1,000 employees mainly in Canberra and Melbourne. We’re growing fast and are building a business that is...

  • Compliance & Investigations Support Officer

    4 weeks ago

    Canberra, Australia NDIS Quality and Safeguards Commission Full time

    **About the NDIS Quality and Safeguards Commission** The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent agency established on 1 July 2018 to improve the quality and safety of NDIS supports and services. The Commission is the dedicated national regulator of NDIS service providers in Australia and a non-corporate entity under...

  • Project Officer

    1 month ago

    Canberra, Australia NDIS Quality and Safeguards Commission Full time

    NDIS Quality and Safeguards Commission 1 **Job Reference Number **093_03/24 **Position Title** Project Officer - Operational Support and Development Team **Classification **APS 5 **Status **Ongoing **Salary Range **$ 81,661 - $87,208 + 15.4% Superannuation **Contact Person **Gemma Beggs **Contact Number **0457 595 318 **Date Applications Open...

  • Assistant Director

    4 weeks ago

    Canberra, Australia Department of Industry, Science, Energy & Resources Full time

    Canberra, Sydney, Darwin, Brisbane, Adelaide, Hobart, Melbourne, Perth - Job closes 17/12/2023 **About the Department**: The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a...

  • Regulatory Compliance Officer

    1 month ago

    Canberra, Australia NDIS Quality and Safeguards Commission Full time

    NDIS Quality and Safeguards Commission 1 **Regulatory Compliance Officer, Operational** **Assessment** **About the NDIS Quality and Safeguards Commission** The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent agency established on 1 July 2018 to improve the quality and safety of NDIS supports and services. The Commission is...

  • Cyber Incident Records Management Officer

    4 weeks ago

    Canberra, Australia face2face Recruitment Full time

    **Closing Date**:10 April 2023, 9:00 AM **face2face reference**:582622 **Location**:Canberra, Offsite **Hours**:full-time **Contract length**:12 Months Contract + 2 x 12 Months Extension Pending approval **Entry requirements**:Australian Citizen + Baseline **Pay range**:$70.00 - 100.00 p/h inc super **About the role**: The client exists in the Defence...

  • Cyber Incident Records Management Officer

    4 weeks ago

    Canberra, Australia Hudson Australia Full time

    Fantastic opportunity for a Cyber Incident Records Management Officer to join a large Defence agency to organise their workflow and to achieve complex information and records management work within an integrated workforce. - **Initial 12 months contract with 12 months*2 possible extension**: - **Full time | Canberra based but the agency will consider and...

  • Cyber Incident Records Management Officer

    4 weeks ago

    Canberra, Australia Recruitment Sorted Full time

    Location: ACT, NSW, NT, QLD, SA, TAS, VIC, WA, Offsite - Security Clearance: Must have Baseline - Applications Close: 9am Tuesday 11 April 2023 The Australian Signals Directorate (ASD) is a statutory agency in the Defence portfolio that defends Australia against global threats and advances our national interests through the provision of foreign signals...

  • Cyber Incident Records Management Officer

    4 weeks ago

    Canberra, Australia Aurec Human Capital Group Full time

    We are looking to engage a skilled and enthusiastic **Cyber Incident Records Management Officer **to join our Federal Government client! Our Federal Government Client seeks to engage experienced Cyber Incidents Records Management Officer who will be responsible for organising their workflow, and may be required to proactively engage with stakeholders as...

  • Cyber Incident Records Management Officer

    4 weeks ago

    Canberra, Australia Aurec Full time

    We are looking to engage a skilled and enthusiastic **Cyber Incident Records Management Officer **to join our Federal Government client! Our Federal Government Client seeks to engage experienced Cyber Incidents Records Management Officer who will be responsible for organising their workflow, and may be required to proactively engage with stakeholders as...

  • Assistant Director Operational Support and

    4 weeks ago

    Canberra, Australia NDIS Quality and Safeguards Commission Full time

    NDIS Quality and Safeguards Commission 1 **Job Reference Number **067_02/24 **Position Title** Assistant Director - Operational Support and Development **Classification **EL1 **Status **Ongoing **Salary Range **$111,445 - $ 126,503 + 15.4% Superannuation **Contact Person **Lauren Keith **Contact Number **0439 231 743 **Date Applications Open...

  • Incident Manager

    2 weeks ago

    Canberra, Australia Leidos Full time

    Company Description At Leidos you’ll enjoy 12 weeks’ paid parental leave as a primary carer, competitive remuneration, flexible work practices, discounted health insurance, novated leasing and more. You have the option for an additional 12 Days leave when you enrol into the Life Days Program. Foster your career through complete access to mentoring and...

  • Incident Coordinator

    4 weeks ago

    Canberra, Australia Kinetic IT Full time

    **Job no**: OCREQ0021790 **Employment type**: Full Time **Location**: Canberra **Categories**: Administration & Support Your attention to detail, critical thinking and the ability to prioritise tasks will allow you to succeed. You’ll poses strong stakeholder management abilities that will allow you to engage with and manage expectations of internal and...

  • Registration Officer

    4 weeks ago

    Canberra, Australia NDIS Quality and Safeguards Commission Full time

    NDIS Quality and Safeguards Commission 1 **Job Reference** **Number **035_01/24 **Number of** **Vacancies** Multiple **Position Title** Registration Officer **Division** Regulatory Operations **Classification **APS 5 **Branch** Deputy Registrar **Status** Ongoing/NonOngoing ( 12 months ) Full time/Part time **Section** Provider...

  • Registration Officer

    4 weeks ago

    Canberra, Australia NDIS Quality and Safeguards Commission Full time

    NDIS Quality and Safeguards Commission 1 **Job Reference** **Number **037_01/24 **Number of** **Vacancies** Multiple **Position Title** Registration Officer **Division** Regulatory Operations **Classification **APS 3 **Branch** Market Operations **Status** Ongoing/NonOngoing Full time/Part time **Section** Provider Registration **Salary Range...

  • Aps5&6 - Reportable Incidents Officer

    4 weeks ago

    Canberra, Australia Talent International Full time

    **Job Details**: **Location** Canberra **Salary** Negotiable **Job Type** Contract **Ref** BBBH103701_1689212172 **Contact** Yvonne Yang **Posted** about 6 hours ago - **Australian Citizenship is a requirement for this role**: - ** APS5 and APS6 multiple positions available with hybrid working arrangements** *** **About the role** Key...

  • Risk, Intelligence

    4 weeks ago

    Canberra, Australia NDIS Quality and Safeguards Commission Full time

    NDIS Quality and Safeguards Commission 1 Risk, Intelligence & Delivery Officer About the NDIS Quality and Safeguards Commission The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent agency established on 1 July 2018 to improve the quality and safety of NDIS supports and services. The Commission is the dedicated national...