Registration Officer

2 weeks ago

Canberra, Australia NDIS Quality and Safeguards Commission Full time

NDIS Quality and Safeguards Commission 1

**Job Reference**

**Number **037_01/24
**Number of**

**Vacancies** Multiple

**Position Title**
Registration

Officer **Division** Regulatory Operations

**Classification **APS 3 **Branch** Market Operations

**Status**

Ongoing/NonOngoing

Full time/Part time **Section** Provider Registration

**Salary Range **$65,631-$71,211 **Location**

Adelaide, SA; Brisbane, QLD; Canberra,

ACT; Darwin, NT; Hobart, TAS;
Melbourne, VIC; Parramatta & Penrith

NSW; Perth, WA.

**Contact Person **Cathy Howard **Contact Job Title** Assistant Director, Provider Registration

**Contact**

**Number**

**Date**

**Applications**

**Open**

25 January 2024

12:00 AM

**Date Applications**

**Close**
Thursday 1 February 2024 11:30 PM

**About the NDIS Quality and Safeguards Commission**
The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent

agency established on 1 July 2018 to improve the quality and safety of NDIS supports and

services. The Commission is the dedicated national regulator of NDIS service providers in

Australia and a non-corporate entity under the Public Governance, Performance and

Accountability Act 2013.

NDIS Quality and Safeguards Commission 2

**The NDIS Commission’s core legislative functions are to**:

- uphold the rights of, and promote the health, safety and wellbeing of, people with

disability receiving supports or services, including those received under the

National Disability Insurance Scheme
- develop a nationally consistent approach to managing quality and safeguards for

people with disability receiving supports or services, including those received under

the National Disability Insurance Scheme
- promote the provision of advice, information, education and training to NDIS

providers and people with disability
- secure compliance with relevant legislation through effective compliance and

enforcement arrangements, including through the monitoring and investigation

functions conferred on the Commissioner by legislation
- promote continuous improvement amongst NDIS providers and the delivery of

progressively higher standards of supports and services to people with disability
- develop and oversee the broad policy design for a nationally consistent framework

relating to the screening of workers involved in the provision of supports and

services to people with disability
- provide advice or recommendations to the National Disability Insurance Agency

(NDIA) and its Board in relation to the performance of the Agency’s functions
- engage in, promote and coordinate the sharing of information to achieve the

objects of the relevant legislation, and
- provide NDIS market oversight, including:
i. by monitoring changes in the NDIS market which may indicate emerging

risk; and

ii. by monitoring and mitigating the risks of unplanned service withdrawal.

The NDIS Commission is a disability friendly organisation that offers interesting and

Commission.

**Regulatory Operations Division**
The Regulatory Operations Division oversees regulatory and compliance operations,

including incident response, compliance monitoring and investigations. It is responsible for

the approval of providers, suitability assessments and manages the national Worker

Screening database. It uses a range of compliance and enforcement tools to support

quality services and safeguarding of participants. It manages key stakeholder interactions

with other regulators, enforcement and government agencies. It contributes to the

development of regulatory practice and policy, strategic initiatives, and regulatory

campaigns. The Division has three key branches and a small office supporting the Deputy

Commissioner:

- Market Operations
- Regulatory Campaigns and Projects
- Compliance and Enforcement
- Office of the Deputy Commissioner.

NDIS Quality and Safeguards Commission 3

**Market Operations Branch**
The Market Operations Branch oversees the registration function ensuring provider

obligations are understood. They consult with stakeholder and use and analyse

intelligence, risk, data and other information to make decisions. The are responsible for

the administration of the national Worker Screening Database. They lead interagency

engagement for market entry and worker screening operations. The branch has three key

teams:

- Provider registration
- Audit and Monitoring Market Coordination.

**Provider Registration Team**
The Provider Registration team is responsible for registering NDIS providers. The team

performs a wide range of activities, all designed to develop a diverse and high quality NDIS

market supporting NDIS participants. The team manages:

- Registration of new applicants and renewing NDIS providers including suitability

assessment
- Variations of registration
- Application withdrawals and provider-initiated revocation of registration
- Mid-term audit assessment
- Triage of provider notifications of changes and events
- Provider and re

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