Customer Service Manager

**Customer Service (Facilities) Officer** **Location**:Sydney CBD and Parramatta (close to Central and Parramatta Station with flexible working options) **Clerk Grade**:3/4 Full-time, Temporary opportunity (immediate start, until 30 June 2025) **Salary range**:$79,032 to $86,539 plus super **About the Department** **The Department of Customer Service...

Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

**Manager Customer Care, Intake and Triage** **Branch and Division**:Issues Resolution/Fair Trading Operations **Location**: Parramatta/Flexible **Term**: Ongoing/permanent **Grade**: Clerk Grade 11/12 **Salary range**: $139,787 - $161,663 + Super **Closing Date**: Tuesday 29th October (at 9.59am) **About the Role**: An exciting opportunity has become...

**Manager, Service Operations** **Grade 11/12, Ongoing** **About this role** As the Manager, Service Operations you will be responsible for overseeing a multi-disciplinary team whilst leading and managing IT incident management and service request activities and processes. You can see the bigger picture within our large and complex Organisation to ensure...

**Manager, Medical Services - Grade 11/12** The Personal Injury Commission (PIC), within NSW Department of Customer Service (DCS), is currently looking for a Manager, Medical Services to join their team! **Benefits** - Fulltime ongoing role based in Sydney CBD - Grade 11/12; Salary package ranging from $ 134,411 - $155,445 per annum plus super - Genuinely...

**Manager Dispute Services - NSW Fair Trading** **Grade**: Clerk Grade 11/12 **Duration**: Ongoing **Location**: Sydney **About the Team** Do you want to make a difference in NSW's rental market? Join the Office of the Rental Commissioner at NSW Fair Trading. We are hiring a Manager Dispute Services to lead and manage case management of complex tenancy...

**Manager Dispute Services - NSW Rental Commission** **Grade**: Clerk Grade 11/12 **Duration**: Ongoing **Location**: Sydney **About the Team** Do you want to make a difference in NSW's rental market? Join the Office of the Rental Commissioner at NSW Fair Trading. We are hiring a Manager Dispute Services to lead and manage case management of complex...

**Service Designer, full time 12-month temporary role, flexible working model including hybrid options** Do you want to make an impact to the lives of 8 million+ lives in NSW by contributing to the Life Journey program and work in an inclusive and flexible hybrid-environment with endless opportunities to grow? **Yes? Then this role is for you** **Your key...

**Customer Experience Designer, Ongoing, locations are flexible across NSW with hybrid working** An exciting opportunity has arisen for a Customer Experience Designer to join the Customer Experience team within Strategy and Innovation in Revenue NSW. ***To be successful in this role you will demonstrate**: - Proven experience in conducting qualitative...

**IT Service Cost Recovery Analyst, Ongoing opportunity based in Sydney, plus flexible/hybrid working options** - Ongoing position available - Grade 7/8, salary range: $106,025 - $117,363 + 11% super - Based in Sydney CBD (McKell), plus flexible working options available **About the role** The IT Service Cost & Recovery Analyst coordinates cost recovery...

**Network Services & Operations Officer** **Clerk Grade**: 7/8 base salary starting at $106,025 - $117,363, plus superannuation and leave loading **Employment Type**: 1x ongoing, full-time or part-time opportunity **Location**:Sydney, Bathurst, Gosford or Tweed An exciting ongoing opportunity has arisen for a Network Services and Operations Officer to...

**Network Services & Operations Officer** **Clerk Grade**: 7/8 base salary starting at $106,025 - $117,363, plus superannuation and leave loading **Employment Type**: 1x temporary 12 month opportunity available, full-time or part-time **Location**:Sydney, Bathurst, Gosford or Tweed An exciting ongoing opportunity has arisen for a Network Services and...

**Advisor, Ministerial & Executive Service** - Clerk Grade 7/8 starting from $110,266 - $122,058 base, plus superannuation + leave loading + accrued flex leave + continuous professional development opportunities. - 1x ongoing, full-time opportunity - Hybrid working arrangements, with 3 days in Sydney CBD office - This role sits within the Customer Division...

**Role**: Registry Lead Officer, Marriage Services **Grade**: Clerk Grade 5/6 - (Base full-time salary range of $97,207 - $107,059, plus employer's contribution to superannuation and annual leave loading) **Employment Type**: Ongoing, Full-time **Location**: Pyrmont, with an in-office presence required up to five days a week This role sits within Births,...

**Program Manager**SNSW Grade **11/12**1 **x **Temporary** Full-Time** **until 30 June 2025**Location **Haymarket (Sydney), Parramatta or Gosford**$157,569 - $189,561 plus superannuation** **About the team** As a single point of access to NSW Government services and support, the newly formed Customer Care and Business Bureau division within Service NSW is...

**Manager Litigation** - ** Full-Time (35hpw) Permanent Opportunity**: - ** Location flexible across NSW with hybrid working. Weekly attendance at Parramatta**: - ** Salary commencing from $139,787 + superannuation** The Litigation Team provides independent, professional advice and services regarding State Taxation and Fines Administration litigation...

**Portfolio Manager** **3-year temporary assignment** **Lead and manage a portfolio of strategic projects in the Digital & Identity Security directorate. Lead and oversee projects from development, to implementation and closure, providing expert advice to your team and key stakeholders.** **Clerk Grade: 11/12** **Employment Type: Temp (3-years),...

**Advisor, Ministerial and Parliamentary Services -SafeWork NSW** **Grade**:Clerk Grade 7/8 **Salary range**:$110,266 - $122,058 + superannuation and leave loading **Duration**:Ongoing **Location**:Gosford or Parramatta** **Applications Close: Monday 20th January 2025 (9:59AM)** **About the team** The Ministerial, Executive and Parliamentary Services team...

**Customer Support Officer, Ongoing & Temporary - Full Time & Part Time opportunities available** DCS is a great place to work, and it’s not just us saying that! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and...

**Portfolio Manager** - ** Clerk Grade 11/12 - base salary starts at $ 145,378 - $168,130 p.a plus employers contribution to superannuation and leave loading**: - ** Temporary 12 months opportunity**: - ** Location : Sydney with hybrid work culture** **About you** - Experience in government digital transformation highly regarded - Customer focused &...