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Hornsby Shire, Australia I-MED Full time{"Role Overview": "As a Medical Receptionist and Contact Centre Agent, you will be the friendly face at our clinic reception desk and the voice on the other end of the phone. Your responsibilities will include:", "Key Responsibilities": ["Greet patients warmly and create a welcoming atmosphere", "Efficiently manage appointment bookings, cancellations, and...
Customer Service Receptionist
5 months ago
**Responsibilities**:
- Provide excellent customer service to parents and guardians of our students, answering inquiries about classes, schedules, payments, and more
- Maintaining the facility clean and tidy
- Recording day-to-day financial transactions
- Managing customer accounts and ensuring timely payment collections
- Assisting the management team with daily administrative tasks as required
Qualifications:
- At least 1 year of experience working in a similar role
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Strong attention to detail and ability to manage multiple priorities
- Proficient in the use of computers
- Ability to work independently and within a team environment
- Detail-oriented with strong organizational skills
- Ability to manage multiple tasks and prioritize workloads
If you are passionate about customer service, and the swim industry, we want to hear from you Please submit your resume and cover letter for consideration.
**Job Types**: Full-time, Part-time, Permanent, Casual
Pay: $24.00 - $30.00 per hour
Schedule:
- Fixed shift
Supplemental pay types:
- Annual bonus
Work Authorisation:
- Australia (required)
Work Location: In person