Investigator

1 month ago

Sydney, Australia NSW Department of Creative Industries, Tourism, Hospitality and Sport Full time

**Investigator**
- Join Liquor and Gaming NSW (Hospitality & Racing), a division within the Department of Creative Industries, Tourism, Hospitality and Sport
- Clerk Grade 5/6 with a salary range of $93,295 - $102,941pa plus superannuation and leave loading
- Full time ongoing role based in Sydney, NSW - Hybrid working arrangements may be available within business operational needs

**About Liquor & Gaming NSW**

We are at the pointy end of industry supervision for the liquor, gaming, wagering, casino and registered club sectors in NSW. If you want a seat at the table, whether we’re reviewing the latest facial recognition technology; advising Government on gambling reform policy; developing initiatives to increase live music venues and festivals; or investigating unlawful liquor or gambling inducement practices, we want to talk to you.

We’re enabling vibrant and dynamic hospitality and racing environments that are safe and responsible, and our regulatory efforts are evidenced-informed, coordinated, and targeted to where the risks are greatest.

Our work is as diverse as our people and the NSW communities we serve. See what it’s like to work with us here

**About the Role**

Liquor & Gaming NSW administers the regulatory framework for the liquor, gaming, wagering, casino and registered clubs’ sectors in NSW. This includes undertaking compliance and enforcement activities, providing policy advice to government, licensing certain activities and delivering industry support and education activities.

We work hard to ensure:

- that people enjoy vibrant and dynamic, as well as safe and responsible, liquor and gaming environments; and
- that our regulatory efforts are evidenced-informed, coordinated, and targeted to where the risks are greatest.

As an Investigator in Liquor & Gaming you will administer authorised legislation by conducting efficient, innovative and effective delivery of multi-faceted intelligence-led, risk-based investigation and enforcement activities for the protection of the public, businesses and communities in NSW.

**Key Accountabilities**
- Undertake compliance and investigation activities through the delivery of risk based regulatory programs to ensure and enhance compliance
- Support and participate in proactive compliance operations where needed, to educate and support industry participants on their rights and obligations and to monitor and ensure compliance
- Provide advice to internal and external customers and stakeholders to maximise regulatory outcomes and reduce negative impact on customers
- Advise customers on investigation outcomes to ensure they are informed of action being taken
- Maintain up-to-date knowledge and understanding of relevant legislation, policy, and procedure to demonstrate exemplary regulatory practice to the NSW community.
- Gather and review evidence and prepare and maintain accountable records, documents, submissions and reports to recommend appropriate action to decision makers and ensure recording keeping and legislative requirements are met

**To be successful in this role, you will possess skills in**:

- Executing compliance and investigation tasks by implementing risk-based regulatory initiatives to ensure and bolster compliance.
- Supporting and engaging in proactive compliance operations as necessary, providing education and assistance to industry participants regarding their rights and obligations, and overseeing compliance.
- Offering guidance to internal and external customers and stakeholders to optimize regulatory outcomes and minimize negative impacts on clients.
- Informing customers about investigation results to ensure transparency regarding actions taken.
- Staying updated on relevant legislation, policy, and procedures to exhibit exemplary regulatory practice to the NSW community.
- Collecting and assess evidence, maintain accurate records, and prepare reports to recommend appropriate actions to decision-makers, ensuring compliance with record-keeping and legislative requirements.

Click here to access the role description.

**Essential Requirements**
- Certificate IV (Government) Investigations or similar qualification or the preparedness to undertake employee sponsored program
- The ability and willingness to travel regularly throughout NSW.
- A current Class C Driver Licence.
- Flexible working arrangements are available within business operational needs, at current there is an expectation of McKell office attendance one day a week.

We support our people with:

- structured capability development;
- an abundance of development opportunities to work across different teams; and the tools to advance your career.

If you’re passionate about making a positive impact and ensuring our liquor, gaming, wagering, racing and casino sectors operate responsibly, now is the time to join us.

**Closing date: 10:00am Tuesday 22**nd** October 2024**
- Your resume (maximum 5 pages) including your citizenship status
- A brief covering letter

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