Commercial Manager

2 weeks ago

Hobart, Australia Motorola Solutions Full time

Company Overview
At Motorola Solutions, we believe that everything starts with safety.Its the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, were ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview This is a newly created, permanent role in which you will provide dedicated commercial support to the Tasmanian Government Radio Network Tas GRN managed services contract.

The Tas GRN is a collaborative project to transition eight core user organisations, currently using five separate radio communications networks, onto one unified, digital and interoperable radio network. The end result will be a more reliable and resilient network enabling the provision of better services to the Tasmanian community.
Initially you will support to the project team throughout the project phase to ensure contractual outcomes are achieved, and strong customersupplier relationships are established.

Thereafter you will provide proactive support for the development, maintenance and growth of the Tas GRN managed services contract and associated supplier contracts. You will work with the account team and the customer to help manage risk and mitigation strategies, oversee Motorola Solutions and the customers compliance to contracted commitments, assist in sales enablement for new opportunities, and grow customer satisfaction.
**Job Description**:
Plans, manages, and implements external events trade shows, proprietary customer meetings, customer hospitality receptions, financial and industry analyst meetings, mediapress events, and product launches to promote new products or enhance potential sales of existing products; and internal events sales conferences, incentive travel programs, management board meetings, training sessions, and town halls. Integrate events into the organization39;s overall objectives. May manage meeting logistics including venue selection, contract negotiations, attendee registration and tracking, budget reconciliations and postevent evaluations. Communicates and lives by marketing guidelines and brand architecture, ensuring that marketing tools and processes are shared across the corporation.

Maintain a strong and constructive relationship with the customer

Ensure contractual commitments are met by their due dates and ongoing compliance with the contract generally.

Lead the contract variation and change order process. Review, challenge and consolidate all inputs into a coherent business proposal for submission. Ensure all internal stakeholders are consulted throughout the process and proper approvals obtained.

Provide analysis and decision support on complex SLAs and abatement calculations

Participate in the resolution of contractual and commercial disputes by researching and clearly articulating contractual obligations and facilitation of legal advice.

Identify opportunities to improve customer experience, reduce risk positions, improve margin performance and assist in supplier management;
Attend customer governance meetings

Ensure adherence to Motorola Solutions governance and approved policies

Basic Requirements
Personal Attributes

Excellent stakeholder management and influencing skills.

Excellent written and oral communication skills

Excellent time managementand planning skills

Ability to forge and maintain strong relationships

Ability to work through complex commercial issues and recommend a course of action

Negotiation and conflict resolution skills

Selfmotivated and able to work autonomously and in a matrixed environment

Professional Experience & Qualifications

543; years experience in Business or Commercial Management, or a role with relevant exposure to commercial functions and interactions with external customers.

Degree qualified in an accounting or business related discipline.

Demonstrated experience of identifying issues and areas for improvement, and leading programs to deliver

Demonstrated experience of cultivating and managing relationships at a senior management level internal andor with customers external

Demonstrated experience of working with others to resolve conflict

Travel Requirements Under 25
Relocation Provided None
Position Type Experienced

Referral Payment Plan Yes

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