Client Service Consultant

4 weeks ago

Allambie Heights, Australia Cerebral Palsy Alliance Full time

Location

Allambie Heights Campus
- _ Do you have outstanding customer service skills?_
- _ Want to make full use of your professional expertise?_
- _ Keen to help make a difference in people’s lives with this outstanding organisation?_
- _ Highly motivated and love taking ownership for your own work?_

The Client Service Consultant position covers a wide range of functions. You’ll have every opportunity to utilise your expertise and develop your skills. You’ll be responsible and accountable for your own workflow and expected to exercise judgement and initiative.

You'll deliver high quality seamless client engagement and client management services to both current and prospective CPA clients.

You’ll also be expected to resolve day-to-day service delivery queries and issues.

As well as excelling in both verbal and written communications, you will be great at building and maintaining relationships at all levels, and confident in assisting team members with issues such as problem-solving.

The role is located at our Allambie Heights site and is a permanent part time position (4 days).

Who are we?

At Cerebral Palsy Alliance (CPA) we pride ourselves on our high-quality family-centred therapies, life skills programs, equipment and support for people living with cerebral palsy and their families. Our priority is to support people living with disability to lead an independent and inclusive life.

Our employees continually rate us as one of the best employers in Australia. They recognise and appreciate that our organisation is driven by its values - passionate, respectful, ethical, curious and courageous.

What do we offer?
- a competitive salary and benefits package
- the chance to continuously develop your skills
- every opportunity to progress your career
- every opportunity to contribute your ideas for improving quality and service delivery
- interesting, varied and rewarding work.

What will you bring to the role?
- a good understanding of the rights of people with a disability
- commitment to the rights of people with disability
- outstanding customer service skills
- the ability to work independently and as part of a team
- current driver’s licence
- Working with Children Check, or willingness to obtain prior to joining
- ability to prioritise work and meet deadlines
- a flexible and collaborative approach to work

How to apply

Important information:

- Cerebral Palsy Alliance upholds, advocates for, and protects the_
- rights_
- , wellbeing and safety of people with a disability. We are a_
- child safe_
- organisation and all workers are responsible to adhere to the NDIS Worker Code of Conduct._

PLEASE NOTE: Cerebral Palsy Alliance has a relentless commitment to the safety and wellbeing of our clients and staff, as such all employees at CPA must be triple vaccinated against COVID-19, prior to their start date.
How to Apply
CPA is a smoke free workplace including in, on and around CPA sites and vehicles.

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