Coordinator (School Operations)

4 weeks ago


Crawley, Australia University Of Western Australia Full time

Level 7, full-time appointment on an ongoing basis
- Salary range: $92,679 - $102,830 p.a. + 17% Super (pro rata) (includes 3.5% increase in July 2023)

The University of Western Australia (UWA) is ranked amongst the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With an enviable research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

**About the team**

College Services provides academic administration and technical support services to the University’s schools, including Heads of School, academic staff and research students. The team is committed to providing effective and efficient services in support of the Schools’ and University’s strategic objectives, with a focus on continuous improvement and best practice. The Schools Operations team provides academic support services and general administrative support to the University’s Schools.

**About the opportunity**

As the appointee you will, under broad direction, provide operational support to one or more Heads of School, including supporting strategic initiatives, coordinating the provision of services from other professional areas, and providing troubleshooting and advice to all members of the School community in support of the Schools’ goals and objectives. You will manage a small team focused on the administrative operations of the Schools’, providing excellent client focussed support services.
- Coordinate the operations of one or more Schools, coordinating services provided by other functional areas to meet the Schools’ goals and objectives
- Coordinate the delivery of administrative support services to the Schools’ and its programs, including, where required, local support for specialised teaching administration, research administration and general support
- Provide support to the Head of School and School Executive to plan, implement, and coordinate strategic and operational activities and initiatives across the School
- Undertake planning involving resource use or develop proposals for resource allocation (e.g. workload allocation, business case development)
- Work collaboratively with the College operations team to document and maintain policies, processes, systems and work practices for the effective and efficient delivery of support services, and assist with continuous improvement initiatives
- Supervise a small team of staff, providing training and development opportunities in collaboration with the broader College operations team
- Respond to complex and diverse enquiries, providing troubleshooting and advice to a wide range of issues and opportunities which arise within the School(s)
- Set medium term priorities and monitor workflows and systems
- Consult and work with clients to provide innovative solutions to problems
- Provide authoritative advice and information on policies and procedures
- Support the management of relationships with key external and internal stakeholders, on behalf of the Head of Schools’
- Other duties as directed

**About you**

To be considered for this opportunity, you will
- Relevant tertiary qualification or demonstrated equivalent competency
- Substantial relevant senior administrative experience at an appropriate level
- Highly developed written and verbal communication skills, and ability to negotiate with key stakeholders
- Highly developed organisational skills and ability to set priorities and to meet deadlines
- Demonstrated ability to work independently, show initiative and work productively as part of a team
- Proven ability to provide academic support in a higher education setting
- Demonstrated analytical and problem-solving skills
- Ability to supervise a small team and provide training and development
- Commitment to providing a high level of quality customer service

**What we offer to you**

The position attracts a competitive remuneration and benefits package including 17% superannuation. We also offer a globally competitive, gender neutral parental leave policy with up to 36 weeks paid parental leave, along with work life balance and the opportunity to be part of a high performing, dynamic, friendly and supportive team. We value professional development and encourage our staff to further themselves with the various Professional & Development opportunities available. Our beautiful and historic campus situated in Matilda Bay has wonderful onsite facilities including on-campus childcare facilities for children aged 6 weeks to kindy, a gym and aquatic centre, supermarket and medical centre, cultural activities (like Laurance Wilson Art Gallery and Somerset Cinemas). Staff parking and well-connected transport options are available.

Full details of the position's responsibilities and the selection criteria are outlined in the position description: \\uniwa.uwa.edu.au\userhome\staf



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