Team Leader
4 weeks ago
Level 7, full-time appointment ongoing contract
- Salary range: $95,737 - $109,531 p.a. +17% Super
The University of Western Australia (UWA) is ranked amongst the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With an enviable research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.
**About the team**
College Services provides academic administration and technical support services to the University’s schools, including Heads of School, academic staff and research students. The team is committed to providing effective and efficient services in support of the Schools’ and University’s strategic objectives, with a focus on continuous improvement and best practice. The Schools Operations team provides academic support services and general administrative support to the University’s Schools.
**About the opportunity**
As the appointee you will, under broad direction, provide senior administrative support for the delivery of teaching administration services for units of study across a range of Schools. You will manage a team, providing excellent client focussed teaching and unit support services to unit coordinators and academic teaching staff.
- Coordinate the provision of timetabling, class allocation, exams and other teaching support services to a defined set of units/disciplines
- Coordinate the delivery of administrative support to areas of responsibility
- Plan, implement and coordinate activities and initiatives across Teaching operations, in collaboration with School Operations leadership
- Supervise a team of staff, providing training and development opportunities in collaboration with the broader School Operations team
- Work collaboratively with the broader School Operations team and leadership to document and maintain policies, processes, systems and work practices for the effective and efficient delivery of support services, and assist with continuous improvement initiatives
- Manage administrative support for the area of responsibility, including managing the flow of business through an office, monitoring workflows, and assigning priorities, and supporting resource planning and allocation
- Respond to complex and detailed enquiries, using judgement and initiative, analyse and provide innovative solutions
- Provide authoritative advice and information on policies and procedures
- Other duties as directed
**About you**
- Relevant tertiary qualification or demonstrated equivalent competency
- Substantial and extensive relevant senior administrative experience at an appropriate level
- Proven ability to respond to complex and diverse enquiries, reliably interpreting policy and procedures to troubleshoot issues and provide solutions
- Excellent written and verbal communication skills and consultation skills
- Excellent organisational skills and demonstrated ability to set priorities and to meet deadlines
- Ability to work independently, show initiative and work productively as part of a team
- Demonstrated ability to supervise a team and provide career progression and development
- Demonstrated ability to provide academic support in a higher education setting
- Commitment to providing a high level of quality customer service
**What we offer to you**
The position attracts a competitive remuneration and benefits package including 17% superannuation. We also offer a globally competitive, gender neutral parental leave policy with up to 36 weeks paid parental leave, along with work life balance and the opportunity to be part of a high performing, dynamic, friendly and supportive team. We value professional development and encourage our staff to further themselves with the various Professional & Development opportunities available. Our beautiful and historic campus situated in Matilda Bay has wonderful onsite facilities including on-campus childcare facilities for children aged 6 weeks to kindy, a gym and aquatic centre, supermarket and medical centre, cultural activities (like Laurance Wilson Art Gallery and Somerset Cinemas). Staff parking and well-connected transport options are available.
Full details of the position's responsibilities and the selection criteria are outlined in the position description:
You are required to address the selection criteria in your submission in a separate document. For information to assist you with compiling statements to answer the selection criteria, please visit Addressing the selection criteria
**Closing date: 11:55 PM AWST on Wednesday 6**th** September 2023**
This position is only open to applicants with relevant rights to work in Australia.
**Our commitment to inclusion and diversity**
UWA is committed to a diverse workforce and an equitable and inclusive workplace. We celebrate difference and believe diversity is fundamental to achieving our goals
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