Customer Care Consultant

5 months ago

Carole Park, Australia Blackwoods Full time

Join an iconic Wesfarmers business, leaders in industrial & safety supplies
- Excellent employee benefits with ongoing training & career development
- Perm full-time role + flexible work arrangements

**OUR STORY**

Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. We celebrate diversity and encourage everyone to be themselves and make meaningful connections with their colleagues and customers, to contribute to our success and have a fulfilling career. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let’s help more people build a better Australia.

**YOUR OPPORTUNITY**

Due to exciting growth within the business, we are looking for a dynamic **Customer Care Consultant** to join our high performing inbound team based in **Carole Park QLD**.

Your key responsibilities will include, but are not limited to:

- Assist Account Managers and National Strategic Accounts Managers with customer quotes, orders, product information and general enquiries
- Ensure customer requests are actioned in a timely manner within allocated time frames
- Take ownership in continuing and cultivating all customer interactions
- Organising customers freight of goods from start to finish

To be successful, you will have:

- Ability to work Monday to Friday, between the hours 7:00am to 7:00pm
- Previous experience providing an exceptional level of customer service to internal and external customers
- Proven ability to work in a fast-paced sales and service environment and manage conflicting priorities
- High attention to detail coupled with demonstrated problem solving and investigation skills
- Clear written and verbal communication skills are essential
- Intermediate MS Office skills are preferred
- Exposure or experience within a call centre or retail environment is preferred
- A willingness to learn
- Forward thinker who can think outside the box

**CULTURE & BENEFITS**

A career with Blackwoods will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

- Flexible work arrangements
- Generous Wesfarmers annual share plans
- Competitive salaries and incentives
- A range of diversity and well-being initiatives
- Ability to purchase up to 4 weeks additional annual leave
- Team events, celebrations and development opportunities
- Team member discounts on Wesfarmers products
- Discounted offers from over 300 corporate partners
- Onsite parking and novated leasing options
- Attractive parental leave policy and more

**NEXT STEPS**

Video

  • Indigenous Customer Care Consultant

    5 months ago

    Carole Park, Australia Indigenous Workstars Full time

    Due to exciting growth within the business, we are looking for a dynamic Customer Care Consultant to join our high performing inbound team based in Carole Park QLD. Your key responsibilities will include, but are not limited to: - Assist Account Managers and National Strategic Accounts Managers with customer quotes, orders, product information and general...

  • Customer Care Consultant

    5 months ago

    Carole Park, Australia Blackwoods Full time

    Enjoy onsite parking, extra leave days, company shares, team events and product discounts! - A fantastic opportunity for an ambitious individual + Ongoing career development - Join an iconic Wesfarmers business and the leaders in Industrial & Safety supplies **YOUR OPPORTUNITY** We are looking for an enthusiastic** Customer Care Consultant **to join our...

  • Customer Care Consultant

    5 months ago

    Carole Park, Australia Blackwoods Full time

    Enjoy onsite parking, extra leave days, company shares, team events and product discounts! - Monday-Friday Full-Time Permanent role with great career development - Join an iconic Wesfarmers business and the leaders in Industrial & Safety supplies **YOUR OPPORTUNITY** We are looking for an enthusiastic **Customer Care Consultant** to join our...

  • Customer Care Consultant

    4 months ago

    Carole Park, Australia Blackwoods Full time

    Join an iconic Wesfarmers business, leaders in industrial & safety supplies - Outstanding employee benefits, with career progression opportunities - Great Monday-Friday full-time role, working with a friendly & supportive team **OUR STORY** Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported...

  • Customer Care Consultant

    5 months ago

    Carole Park, Australia Blackwoods Full time

    Join an iconic Wesfarmers business, leaders in industrial & safety supplies - A fantastic opportunity for an ambitious individual + Ongoing career development - Permanent Full-Time role + Outstanding employee benefits + flexible work arrangements **OUR STORY** Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140...

  • Customer Care Consultant

    5 months ago

    Carole Park, Australia Blackwoods Full time

    Join an iconic Wesfarmers business, leaders in industrial & safety supplies - Excellent employee benefits with ongoing training & career development - Great Monday to Friday full-time role, with a friendly & supportive team in Brisbane **OUR STORY** Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have...

  • Customer Care Consultant

    5 months ago

    Carole Park, Australia Blackwoods Full time

    Join an iconic Wesfarmers business, leaders in industrial & safety supplies - Outstanding employee benefits and discounts, working with a friendly & supportive team - Perm part time role working 30 hours **OUR STORY** Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and...

  • Customer Care Consultant

    5 months ago

    Carole Park, Australia Blackwoods Full time

    Attractive team member discounts, employee benefits, incentives, shares & more! - Join Wesfarmers and enjoy job security and work/life balance (no weekends!) - Supportive management, great team culture and career development opportunities **YOUR OPPORTUNITY** We are on the hunt for a confident and proactive **Customer Care Consultant** to join our small...

  • Customer Care Consultant

    4 weeks ago

    Carole Park, Australia Blackwoods Full time

    Team member discounts, benefits, incentives, shares & more! - Enjoy job security and work/life balance (no weekends!) - Supportive management and career development opportunities **YOUR OPPORTUNITY** We are on the hunt for an enthusiastic **Customer Care Consultant** to join our close-knit team based in **Carole Park QLD**, where you'll be providing...

  • Customer Care Consultant

    5 months ago

    Carole Park, Australia Blackwoods Full time

    Attractive team member discounts, employee benefits, incentives, shares & more! - Join Wesfarmers and enjoy job security and work/life balance (no weekends!) - Supportive management, great team culture and career development opportunities **YOUR OPPORTUNITY** We are on the hunt for an enthusiastic **Customer Care Consultant** to join our close-knit team...

  • Customer Care Consultant

    5 months ago

    Carole Park, Australia Blackwoods Full time

    Attractive team member discounts, employee benefits, incentives, shares & more! - Join Wesfarmers and enjoy job security and work/life balance (no weekends!) - Supportive management, great team culture and career development opportunities **YOUR OPPORTUNITY** We are on the hunt for an enthusiastic **Customer Care Consultant** to join our close-knit team...

  • Customer Care Consultant

    5 months ago

    Carole Park, Australia Blackwoods Full time

    Attractive team member discounts, employee benefits, incentives & more! - Join Wesfarmers and enjoy job security and work/life balance (no weekends!) - Supportive management, great team culture and future career opportunities **YOUR OPPORTUNITY** Due to an internal move within our team, we are on the hunt for an enthusiastic **Customer Care Consultant** to...

  • Customer Care Consultant

    4 weeks ago

    Carole Park, Australia Blackwoods Full time

    YOUR OPPORTUNITYWe are on the hunt for an enthusiastic Customer Care Consultant to join our close-knit team based in Carole Park QLD, where you'll be providing exceptional service to our growing customer base!In this challenging and rewarding role you will proactively look for solutions that drive the right outcome for both our customers and business. Our...

  • Customer Care Consultant

    5 months ago

    Carole Park, Australia Blackwoods Full time

    Great salary package, employee benefits, incentives, discounts, shares & more! - Supportive management and team, with great work/life balance (no weekends!) - Join an iconic Wesfarmers business, leaders in Industrial & Safety supplies **YOUR OPPORTUNITY** Due to business growth we are looking for an enthusiastic** Customer Care Consultant **to join our...

  • Care Consultant

    5 months ago

    Mill Park, Australia Bodewell Community Care Full time

    **BodeWell | Join Our Team as a Care Consultant | Make More Possible** **Are You Ready to Make More Possible?** At BodWell Community Care, we're on a mission to enhance the lives of seniors in our community. We're a family-owned company committed to providing quality care that allows older adults to live independently in the comfort of their homes. **Why...

  • Customer Care Consultant

    5 months ago

    Holland Park, Australia SMAART Recruitment Full time

    Full-time permanent position - $35.00ph + Super - Temp to Perm - Flexible Hybrid working post training - On-site parking when in office - Monday to Friday position with no weekends or late nights There is nothing more stressful than having to plan a funeral, and when that happens you want the process to be as quick, easy, and stress free as possible. Our...

  • Care Consultant

    7 months ago

    Mill Park, Australia Bodewell Community Care Full time

    **BodeWell Community Care | Care Consultant | VIC** **Company Overview**: BodeWell has been dedicated to offering in-home services and support through its home care division, catering to clients across Melbourne and Queensland **Position**: Care Consultant - Employment Type: Full-time - Location: West Melbourne - About the Role: We are seeking an...

  • Care Consultant

    5 months ago

    Mill Park, Australia Bodewell Community Care Full time

    **BodeWell Community Care | Care Consultant | Make More Possible** **Location**:West | Melbourne VIC **Industry**:Aged Care and Disability Support **Employment Type**:Fulltime **Salary**:Competitive Rates **Are You Ready to Make a Positive Impact?** **About BodeWell** At BodeWell, we are dedicated to providing compassionate and tailored home care...

  • Care Consultant

    6 months ago

    Mill Park, Australia Bodewell Community Care Full time

    BodeWell Community Care | Care Consultant | VIC Company Overview: BodeWell has been dedicated to offering in-home services and support through its home care division, catering to clients across Melbourne and Queensland Position: Care Consultant Employment Type: Full-time Location: West Melbourne About the Role: We are seeking an experienced and motivated...

  • Care Consultant

    1 month ago

    Mill Park, Victoria, Australia Bodewell Community Care Full time

    Bodewell Community Care | Care Consultant | VICAt Bodewell Community Care, we are dedicated to providing exceptional in-home services and support to our clients across Melbourne and Queensland. We are seeking an experienced and motivated Care Consultant to join our Home Care Packages Team.About the Role:We are looking for a skilled and compassionate...