Customer Care Consultant

4 weeks ago


North Sydney, Australia Zurich Insurance Full time

About usLet us help you grow your career

At Zurich, we are passionate about cultivating new talent. Our culture is designed to inspire and involve you at every stage of your career.
- **Zurich is committed to developing a sustainable workforce - we support employees to explore opportunities that will enhance their talents**:

- **We created a ‘Customer Academy’, to help people learn new skills through a range of topics**:

- **Our award-winning Female Leadership, Aspiring Leaders and Manager Excellence Programs all help grow our talented employees.**

We are committed to help you thrive as you share your ideas, initiatives, and energy. You will have the chance to work with global, diverse, and inclusive teams as you develop valuable skills, explore your passions, and make a positive impact beyond your role.
- About the roleA fantastic opportunity exists to join Zurich’s Life Insurance & Investments Division as a Customer Care Consultant.

This is a great entry level role into Zurich where you will be provided with excellent training and the support of a wonderful team.

As a Customer Care Consultant, you will provide exceptional service to our customers and advisers through inbound calls where you will assist with queries ranging from general Life Insurance policy information, processing requests, and maintaining details for existing Life Insurance policies.

If you want to work in a professional, supportive culture with ongoing mentoring/training, flexibility, and great benefits, we want to hear from you
- Important to your success- Strong Customer Service experience (call centre experience highly regarded)
- Excellent verbal and written communication skills
- High level of accuracy and attention to detail
- Great initiative and ability to prioritise tasks
- Solid computer literacy skills
- Zurich is here to support youAs a leader in the insurance industry, we embrace the development needs of our employees to ensure they can achieve success and thrive in the workplace.

To empower you to be your best, we offer:

- Flexibility - work from home and the office
- A competitive salary package and attractive bonus scheme
- Annual lifestyle payment and paid volunteer day
- Sixteen weeks of paid Primary Parental leave
- Exclusive discounts at over 400 leading fitness and wellbeing brands
- Study Assistance - to support your ongoing development
- Access to an award-winning online learning platform
- Aspiring Leaders Program to grow our talented employees
- Zurich Care Hub, offering a range of resources for parents and carers
- Brand new offices in North Sydney, short walking distance from the station



  • North Sydney, Australia Sonova Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...


  • North Sydney, Australia Zurich Insurance Full time

    **A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...


  • Sydney, Australia PERSOLKELLY Full time

    Customer service professional based in Regents Park for our amazing client in the air-conditioning space with a focus on B2B customers. **_CUSTOMER CARE CONSULTANT: $65K BASE PLUS SUPER: REGENTS PARK_** PERSOLKELLY has a brilliant opportunity for a Customer Care Consultant looking to expand their experience and join a welcoming, dynamic, and impactful...


  • Sydney, Australia BizCover Full time

    BizCover is a leading company in the SME business insurance market, providing an online platform that simplifies the process of comparing and buying business insurance. We are currently seeking a Customer Care Consultant to join our team and deliver exceptional customer service. As a Customer Care Consultant, you will be responsible for ensuring all...


  • North Sydney, Australia Charlie and Franks Group Full time

    **Experienced Catering & Customer Care Consultant** **(Includes Administration)** We are looking for a passionate hospitality professional who wants to build a long term career within the Charlie & Franks team and yes there's lots of opportunity for growth. **About Charlie & Franks**: Charlie & Frank's has been operating since 2011 and now has two...


  • North Sydney, Australia Charlie and Franks Group Full time

    **Experienced Catering & Customer Care Consultant** **(Includes Administration)** We are looking for a passionate hospitality professional who wants to build a long term career within the Charlie & Franks team and yes there's lots of opportunity for growth. **About Charlie & Franks**: Charlie & Frank's has been operating since 2011 and now has two...


  • Sydney, Australia Beaumont People Full time

    $65k + Super + Company and Team Bonuses - Career Progression Opportunities - Collaborative and Supportive Team Environment **About the Opportunity** Based in Regents Park this award-winning business has been around for more than 130 years. Working in both the commercial and residential sector of the HVAC industry, over the past 3 years they have...


  • Sydney, Australia Hudson Australia Full time

    **About the role**: As a Customer Care Consultant, you will be primarily responsible for providing excellent customer service and support to the members. There are two types of teams that are currently looking for their future teammates and we will tell you all about them. **The role**: - **Full-time, Permanent position**: - **Modern brand-new...


  • Sydney, Australia McMillan Shakespeare Group Full time

    Customer Care Consultant At MMS, our purpose is clear: To make a difference to people's lives. Guided by this commitment, we offer tailored solutions to clients and customers across our businesses in Australia and New Zealand. Our vision is to be your trusted partner, simplifying complexities and turning challenges into opportunities. Our diverse services -...


  • Sydney Central Business District, Australia EML Full time

    **Customer Care Consultant**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...


  • Sydney Central Business District, Australia EML Full time

    **Customer Care Consultant**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...

  • Customer Care Manager

    2 weeks ago


    North Sydney, Australia Assure Programs Full time

    Assure Programs, one of Australia’s leading workplace mental health organisations, is looking to add a workplace wellbeing professional to the team in the role of **Customer Care Manager**. **The Role**: This is a values-driven opportunity to work as a brand advocate, building our customer base, taking care of both new and existing customers, and ensuring...


  • North Sydney, Australia Zurich Insurance Full time

    A new adventure awaits- At Zurich we’re on a journey, even though we are 150 years young, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.- This exciting adventure will drive positive impact. So, if you want to be part of a values...


  • Sydney, New South Wales, Australia Telstra Health Full time

    This is a 12-month fixed-term contract position. At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we're all about combining technology and innovation to deliver significant, scalable solutions for improving patient and...


  • Sydney, Australia u&u Recruitment Partners Full time

    Highly reputable and well known organisation based in Parramatta is seeking 3 x Customer Care Consultants to deliver exceptional service to their clients across Australia. This organisation provides a fantastic culture with a dynamic team and believe flexibility is the new normality. To contribute to your work life balance this role will provide you with a...


  • Sydney, Australia u&u Recruitment Partners Full time

    Highly reputable and well known organisation based in Parramatta is seeking 3 x Customer Care Consultants to deliver exceptional service to their clients across Australia. This organisation provides a fantastic culture with a dynamic team and believe flexibility is the new normality. To contribute to your work life balance this role will provide you with a...


  • Sydney, Australia u&u Recruitment Partners Full time

    Highly reputable and well known organisation based in Parramatta is seeking 3 x Customer Care Consultants to deliver exceptional service to their clients across Australia. This organisation provides a fantastic culture with a dynamic team and believe flexibility is the new normality. To contribute to your work life balance once you have completed training...


  • Sydney, New South Wales, Australia u&u Recruitment Partners Full time

    Highly reputable and well known organisation based in Parramatta is seeking 3 x Customer Care Consultants to deliver exceptional service to their clients across Australia. This organisation provides a fantastic culture with a dynamic team and believe flexibility is the new normality. To contribute to your work life balance this role will provide you with a...

  • Customer Care

    2 weeks ago


    Sydney, Australia Sirius People Full time

    **Initial 12 Month Contract with view for Permanent!!**Regents Park location** - **$65,000k + Super** Sirius People are currently working with a client in the manufacturing industry and are looking for a Customer Care Consultant to join the team. This role is also able to WFH after 6 Months, two days a week! **You will be responsible for the below...


  • North Sydney, Australia Zurich Insurance Full time

    A new adventure awaits- At Zurich we’re on a journey, even though we are 150 years young, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.- This exciting adventure will drive positive impact. So, if you want to be part of a values...