Admin Officer

3 weeks ago


Gold Coast, Australia Chandler Macleod Full time

**Location***
- Gold Coast, Queensland
- **Category***
- Office Support
- **Salary**
- $ AUD - $ AUD Hourly
- **Posted**
- 14-Mar-2024
- **Work type**
- Casual/Temp
- **Contact**
- Joy Delos Reyes
- **Reference**
- BH-158647
- **About the client**:
Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking a talented administration professional to join their busy team for a temporary assignment until end of December 2024.
**About the role**:
As Admin Officer / Receptionist, you will provide procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. In addition, you will:

- Provide counter/reception support for the local office including enquiries in the self-help kiosks and online support.
- Resolve customer enquiries, providing information and/or referring customers to appropriate government or community services.
- Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for clients.
- Prepare associated reports and correspondence.
- Undertake a range of data entry activities and ensuring follow up is completed.
- Receive and record complaints and other feedback in the business system

**About you**:

- Previous experience in administration and/or customer service
- Background in government or healthcare is a plus
- Intermediate to advanced IT skills and competent in Microsoft Outlook.
- Great eye for detail and have a high level of accuracy in your work.
- Great team player who can work autonomously
- Excellent interpersonal skills as you will be dealing with customers over the phone, and work with internal stakeholders

**Benefits**:

- Immediate start pending Federal Police Check
- Temporary Casual Assignment until end of December 2024
- Full time hours, Monday to Friday
- Robina, QLD location
- $37.36 per hour + super


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