Area Manager
4 weeks ago
**Join Our Team as an Area Manager**
Are you a results-driven leader with a passion for optimising operations across corporate locations? **Yogurberry Australia** is seeking a dedicated Area Manager to oversee and elevate the performance of our corporate frozen yogurt stores. In this mid-senior management role, you’ll work closely with the Operations Manager to drive operational excellence, maintain brand standards, and foster a collaborative environment across all sites.
**About the Role**:
As the Area Manager, you'll take charge of our corporate store network, focusing on process optimisation, compliance, and customer experience. Working alongside the Operations Manager, you’ll support store teams, implement strategies to drive growth and efficiency, and ensure each store exceeds its goals. If you’re proactive, detail-oriented, and skilled in motivating teams, this role offers a fantastic opportunity to make a tangible impact on Yogurberry’s journey in the frozen yogurt industry.
**Key Responsibilities**:
- Oversee daily operations across 5+ corporate store locations within NSW
- Maintain brand standards and operational goals are met in partnership with the Operations Manager
- Develop and implement strategies to enhance store performance, efficiency, and customer satisfaction
- Collaborate with store managers and the Operations Manager to optimise staffing, inventory, and overall store management
- Ensure strict compliance with Yogurberry’s policies, food safety regulations, and operational procedures
- Conduct regular store visits and audits to assess and support store performance
- Drive process improvements, identifying opportunities for staff training and development
- Monitor and report on key performance indicators (KPIs) to senior management
- Act as a central liaison between Yogurberry’s headquarters and store teams, ensuring clear communication and alignment on objectives
**Preferred Qualifications & Skills**:
- Proven experience as an Area Manager - Operations, or similar role, ideally managing multiple store locations in a corporate environment
- Strong background in the food service industry, especially in high-quality, fast-paced settings
- Experience within a franchise network (highly regarded)
- High proficiency in English
- Excellent leadership, organisational, and problem-solving skills
- Proficiency in operational analysis and reporting tools
- Strong communication skills, with the ability to collaborate effectively across teams
- Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred)
**Why Join Yogurberry?**
- Lead and develop teams within a supportive, collaborative environment
- Opportunities for growth and advancement within our expanding corporate network
- Competitive salary and benefits package
- A chance to play a key role in delivering an exceptional customer experience and driving the success of Yogurberry’s brand
Pay: $70,000.00 - $78,000.00 per year
**Benefits**:
- Employee discount
- Salary packaging
- Travel reimbursement
Schedule:
- Monday to Friday
- Weekend availability
Licence/Certification:
- Australian Driver Licence (required)
Work Authorisation:
- Australia (required)
Work Location: In person
Application Deadline: 31/12/2024
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